I recently purchased some equipment from pacoequip...
I recently purchased some equipment from pacoequip.com. The website layout is user-friendly, making it easy to find what I needed. However, the customer service could be more responsive. 🛠️ The delivery was delayed and the communication was lacking. I had to follow up multiple times to get an update on my order. On the positive side, the quality of the equipment is good and it arrived in good condition. The pricing is competitive, but the overall experience was average. If they improve their communication and delivery time, it would enhance the customer experience.