I recently engaged with an Australian law firm for...
I recently engaged with an Australian law firm for some legal advice and decided to try out Pacific Law. Visiting their website was a smooth experience, with a clean layout and easy navigation. It was nice to see that they offer a wide range of legal services, which gave me confidence in their expertise.
However, the overall experience with Pacific Law was average. While their team was professional and provided me with the necessary information, their response time was slower than expected. It took several days to receive a reply to my initial inquiry, which was slightly frustrating as I needed prompt assistance.
Additionally, I found their pricing to be on the higher side compared to other firms I have worked with. Although I understand that quality service comes at a price, I was hoping for more competitive rates.
In summary, Pacific Law is a decent law firm with a user-friendly website and knowledgeable staff. However, their response time and pricing could be improved to enhance the overall customer experience.