The customer goes around in circles to find what he is looking for. The salesman sends us in fitnesse for a knee pad, which cannot be found, I go back down the salesman to the cashier, asks me for what sport, and see me again on the 1st floor. Incompetent people!
A Decat in the city center is quite practical. Most of the brand's essentials can be found, of course, with less choice than department stores due to the smaller space. The staff is made up of students as often. They are therefore for the most part not very experienced but are pleasant.
Welcome +++ thank you for your kindness, your availability and your professionalism. AT
Soon
Good shop sellers know very well advise but limited in size so in products too
Welcome in the workshop as in the store with a smile and great availability. I really like the atmosphere of this little decat '.
I have the misadventure of repairing my bike at their house never again will I set foot there again two unhelpful and unprofessional guys limit they are at the end of their lives sickened by their attitude
No salesperson or advisor.
Vigil on the phone.
20 minutes at 5 p.m. to get a click .... No one upstairs, when I ask for an advisor, no one comes. A salesperson walks by, crosses paths with an acquaintance and discusses. No excuse for the waiting time. To avoid!
Despite the late hour and the presence of many customers, the salesperson present at the cycle department agreed to change my inner tube, which had just burst. He was very kind, professional, knowledgeable and helpful. He allowed me to go home that night! I warmly thank him.
When will a decathlon center that brings together the latest Retail. We should live surprising shopping experiences
Very friendly sellers. But lack of choice compared to a real decathlon obviously.
0/20 catastrophic store experience.
Negative points :
anti-social security officer and salespeople unable to inform the customer wishing to purchase their products.
Blue bags do not exist in rainy weather the paper tears!
When making a purchase, the security guard checks me knowing that I had bought two bras without a bag and with a dematerialized receipt.
I show him the receipt via my emails, he insists heavily and Decathlon does not deserve that we linger at their place when we are labeled a thief for free and next time I will not talk to this bored guy and checks for free, he will have to call the police and this will be a complaint against Decathlon and his security guard.
Store to be avoided in addition inaccessible to people called disabled or reduced mobility.
I've had enough of the hateful incompetents. No professionalism they do not like their client and their image is unfortunately up to what we see.
Practical, this sports store in the center of Lille to help out the tourist who has forgotten his hiking shoes. Welcome, and even if the choice is limited, there are.
The sellers are not competent
pity to think only for the benefit rather than the well-being of its customers that is why I give that 2 stars limit I could have given only one having had to return twice for an error with no compensation to the key which cost me time and money thank you anyway. ......
Not much choice but very convenient because in the city center
Small shop, but friendly and very helpful staff, listening to customers and their wishes.
Good to buy basic decathlon equipment if you do not want to move to a bigger store.
Many products available, affordable prices and fast payment.
Small decathlon in the city center. Convenient for quick purchases. Obviously it does not have everything but it is possible to order online and collect in the store. Courteous and helpful staff. The shop is on two levels but there is no lift, only escalators uphill.
I love it especially when the person in charge is there even if It is me who chooses
Small Decathlon of proximity, warm welcome. Awesome !
Staf nice, except the security guard and aggressive (he insulted me outright) thank you dechatlon
Fair prices, small shop so little choice. Unfriendly sellers.
Very nice staff and good quality products. Also I recommend this store to people wanting to train, the team Decathlon organizes sessions in the week for free collective training sessions
The sellers are welcoming and available, the rates are excessive, however.
Small but efficient. Unfortunately too often only one person at the checkout ...
'The Decat' of the city center.
Practical and complete.
Too few products, the fitness department is too developed. As for the advisers ...
Convenient to troubleshoot.
A small decathlon in the center of Lille, there are all the running hardware / Weight / rider and other easily accessible
A mini decathlon in the city center.
The store does the job even if one can be disappointed with the limited choice in some worlds.
Great customer service at checkout, I had a defective product, they changed it without problem
Security officer as in a box a black I arrived 15 min before closing it not want to let me take something
It's really anything
Store offering a limited offer due to its sales area and very airy merchandising. The prices are wise and most of the products concern the "passion" brands of Decathlon. Digital must have been a big mistake: the single and modest screen allowing you to see the whole offer was relegated to a blind spot; you come across it. The staff seem few. In short if you have a big appetite for equipment you will go there in a shopping center at V2 (Villeneuve d Ascq) or if you are ready to buy more expensive and more "big brand" you will go right ... opposite.
A DECATHLON in the city center! :) Running, Cycle, Fitness, Scooters, Hiking, Swimming, Proteins ... It's the best! In addition, there are runnings outings organized on Thursday evening!
Very good store very good home very good value for money
Good welcome in store, staff very available.
The most frequent references are present in stores.
Perfect for troubleshooting.
the store is nice ... but the saleswoman at the checkout, while remaining polite, preferred to chat with her colleague. I hope I haven't disturbed her!
great services, great products, great employees.
The young man who mounted my rear wheel and my crutch is right
For deliveries on Lille super convenient. Less space, fewer items but decathlon quality remains
Every time I go to Decathlon the prices go up it's unfair and lamentable they take away the small prices to make them bigger what impertinence to take people for thieves when they are the crooks its fascinates me its day by day. day we do not see more beautiful and all colors it is disgusting to do its otherwise the store itself Decathlon has always been known Decathlon to form it lives up to its name. Lol
Not the best idea of Decath ... If you're not looking for anything go there
Great store.
Great prices.
Very accessible store (compared to large decathlon) with a good choice of products but not for all sports
A practical decathlon by its location, but very limited in choice.
Store that helps out well even if my choice is limited.
Good reception, professional staff, and quality products
A miniature Decathlon. You can find a little of everything but the dimensions make the product offer limited. On the other hand, the staff is helpful, kind, which is not uncommon in Lille. If it wasn't for the size they would have deserved five stars.
Good store. But don't go too far if you are colorful. I seemed disturbing in the store, in addition to having left my bike in the crate to make purchases and to take a padlock, I was rushed out because the store does not watch over bikes or things left in the crate.
Super nice cycle advisor super purchase of 2 scooters this day
Small store with sport equipment needed for city centre life.
Very little choice. Better to go to a real decathlon a little further
a lot of things and practical for click and collect
Small city centre Decathlon, the product range is quite limited.
Magnificent !!! Thank you to the young man this morning for these precious advice
Thanks to him my back can live again.
Excellent job, thank you.
I went to the store 3 weeks ago to find out about the recovery of my old mountain bike, I was told yes and I called and I was told to go to Bitwin village by phone. Should have the same if possible speech. disappointed now i will go to go sport
Benefit from being in the center but there is less choice
decathlon.com
