Oxford Valley Cablevision Review

Had a terrible experience with Comcast this morning. I was suppose to have my tech come and install my internet. They said they are suppose to call when they arrive which this didn t happen they called once with no one answering so that s when I though they came so as soon as I got to my house I saw the tech leaving I tried waving him down and beeping but he just looks angry and gave me the middle finger which is really unprofessional. I decide to cancel my service and go with Verizon. PS version don t charge you installation fee. Never getting contact for any of my properties again.

Walked in 2 sales reps we with customers. Understandable why I was not helped but saw 3 different people look out from back. After 10 minutes a young lady acknowledged that I was there. After another 10 minutes I walked out.
I never am the type to complain about poor service I will just take my business elsewhere but this was so ridiculous I had to vent. Horrible Service.

I've been into the store a few times now and have Excellent customer service! Just one thing, they need to tell customers who get Flex , that it does NOT support Hulu w/ live TV.

Very nice people in the store my only complaint is the automated operator , , I find it easier to just go to the store

Despite I'm not a huge fan of Comcast and their price-list in particular, I must highlight now the excellent service at this location. For drop-off and exchange the box spent less than 3 minutes in the store in total. Last time a year ago I had to wait in line for 20-25 minutes.

Quick and easy in and out using the keosk at the rear of store.

Because of the intimate nature of setting up new phones, picking up/exchanging/returning cable equipment appointments are recommended.

I really have never had a better experiance any where before...Nycole Zellars has exceptional customer service skills. She is polite patient and knows her job well. Serioisly blown away!

great customer service at this location for xfinity mobile support. However xfinity mobile online support and phone support gets 0 stars. I was returning a phone with the online support and they canceled my phone number which took over 12 hours of my time to recover. Thanks to the sales rep at the store i was able to get my number back. Think twice about using xfinity mobile to purchase devices from as they "control your number" better to buy a device from a 3rd party and have them activate it.