I went to the emergency room on the advice of my doctor for an urgent cardiological check and although there were many people (some very rude) I found all (nurses and doctors) very kind and prepared patients.Bravi keep it up. I wish you all a beautiful Christmas.
We thank Dr. Rosenberg, obstetrician Marilena and Silvia and all the maternity ward for their professionalism, experience and love with here they practice their work. Have people like them who can calm you down and give you so much self-confidence at the time of I leave and after, and a wonderful thing. THANK YOU, THANK YOU, GRAZIEEEEEEE
Heart surgery, all very good, they extended my life, even in quality
An applause to the midwife on duty at the gynecology emergency service where I was sent, who does not listen to what you say and even manages to laugh in your face and judge. Congratulations, true professional.
I am currently in the emergency room for a suspected renal colic, I found enormous availability on the part of the volunteer operators but I just made an abdominal echo with an ultrasound machine that should change jobs. Rude, arrogant, unable to empathize with patients and haughty! Some people have serious problems with their self-esteem and probably with themselves!
He should be ashamed to hold such a job!
Intensive care cardiology department. Excellent doctors and very kind health workers.
Clean, awesome staff, good doctors, good info point
I'm Cattani Gianpaolo .. unfortunately a regular at San Bortolo but I'm referring to the last hospitalization.
I have a Silicosis and I am doing chemotherapy because of a Leukemia, and from the 118 call I arrive in P.S. and admission to Pneumology all professional and perfect, including hospitalization in Pneumo.
I wanted to thank the Picc team of the 5th floor medicine where they professionally inserted it on 3 February by Riccardo Tezza and removed it this morning, for end of use and always very professionally by Renato Moresco.
My opinion can only be positive and despite the cuts, and those are seen, I say thank you guys
The hospital's specialty is big face, come from all over Italy there is also the center for adult epilepsy very specialized, once they have worked well
I have been trying to call for two days to fix a visit, yesterday I waited 7 minutes on the phone and then I was told that all the operators are busy, today the same story. But we are kidding or what a poor service and few operators answering.
I was able to personally verify, accompanying a person suffering from Multiple Sclerosis, the professionalism and attention with which a check-up visit was carried out, Dr. Stenta Gianola has a great experience and made a thorough and precise check-up. .
almost all the departments of the Sanbortolo hospital are efficient attentive staff, especially good nurses and nurses. but a surgical department 2 a Scalco doctor too uncaring and arrogant. to lay off. I rest all good. I was so disappointed by this doctor 3 years ago, he has no mercy for the sick. this is what I saw
Operated in February 2019 ....... we are in 2020 ...... unfortunately I am waiting for another operation for the Crusaders ......... but now in September 2020 ..... I have done well 2 swabs for the covid as per regulation and 2 postponed operations ......... I arrive from schio areas and only swab I have done 120km for nothing ......... I look forward with confidence again .. .I can't do anything else ..........
First aid unable to manage patient load. You can safely arrive from 7 to 10 hours of waiting.
Speaking of Cardiac Surgery and Intensive Care .. Communication 0 !!
No regard for family members of patients who are 1 hour or more away.
To know something you have to ask for permits / holidays, take 1 hour for half an hour for just 5 minutes and then maybe not know anything equally?
Disgusting, although I had an agreement with a doctor that I could have information TELEPHONE given the distance and the impossibility of going to the San Bortolo Hospital, it causes several problems.
Nobody and I say Nobody besides this doctor (the only one with a little humanity) said something to me if not: "If you want an interview you must come to our ward".
Have you ever tried to reverse roles?
Having a distant family member in ICU and not knowing anything for days, why are you distant and nobody says anything?
Apparently NO
What sense does it have to have P.S. pediatric that for an orthopedic child 5 years problem is passed in P.S. normal waiting by hours to go for another exam?
Very bad hospital, very messed up, beds in complete absence of privacy, hurried doctors
in spite of myself I'm editing a negative review because it reflected too much bureaucracy and not very scientific and diagnostic interest towards patients ... shame because I had an excellent idea hospital company in question. nurses and health workers instead EXCELLENT ... doctors ... less !!!
I confirm that after a few days and hearing the opinion of some other patients and family members. Almost all complain of a stalemate where no diagnosis is made but there is an immediate search for discharge by the health professionals
I'm sorry to see that when it comes to public administration, there's always something wrong with it.
I had to change my attending physician as he retired from the profession; in the communication sent to me there were two e-mail addresses to which to send the documentation avoiding going to the offices.
After trying for two days with the e-mail that came back, I finally managed to talk to an employee who kindly told me that the e-mails indicated in the communication WERE WRONG !!!!!
Who knows how many people like me have found themselves in trouble.
Honestly I was shocked, give a service to speed up the practices and it is wrong ...... without words !!!
Very competent doctors, they know what they do, except for some cases that should be fired. Very long waiting because of the cuts on hospital staff going to create a overcrowding, especially in the emergency room. We need to invest in health.
* Update January 2019 *
The doctors from Vicenza remain enviable, among the first in Italy at the level of competence. Persistent overcrowding issue.
I would like to give 5, but I give 4 stars for two reasons. The most important concerns the staff of the PS, which in various cases has shown unprofessional attitudes and less human with patients. To give an idea, they seem to think that people decide to go to the emergency room like this, to spend 6 hours of their day, and waste time on them. In practice, if you do not enter by losing liters of blood or screaming like a madman you can also stay at home, they will treat you like a whining who complains uselessly, wasting their time. In one particular episode they literally drugged my partner who complained of excruciating back pain after mocking him, giving him a dose of intravenous drugs so disproportionate that it turned yellow, he was unable to stand, and when our doctor saw the report said that such a thing was almost a complaint.
Then there are also very good doctors, absolutely, but just out of respect for these good doctors should make a clean sweep of people clearly lacking in vocation.
Second point, less vital but still very important: the Parcheggiooooo !! But where do we have to put the car in? !! ?? It's always full, at every hour, it's kind of a shame in a hospital!
For everything else, nothing to say, I found more or less always competence and availability.
A plus point for the information box gentlemen, always polite, friendly and efficient and even a positive thought goes to the cleaner, no one ever spins them but they are fundamentally important in a hospital ...
The emergency room staff is very efficient and competent, the problem is that the department is understaffed and understaffed with consequent overcrowding, you need to invest in healthcare, not cut
I took my little daughter to the pediatric emergency room for abdominal pain: she was very good at the doctor and the nurses who treated her. impeccable service
On 7, 8 and 9 February u.s. I was subjected to radiosurgical treatment for lacerated left foramen neurinoma, at the U.O. Neurosurgery 2 Radiosurgery of the S. Bortolo Hospital.
I can truly define the availability and humanity that I have received; I wish to extend my feeling of gratitude also to those who have spent their time providing me with extra-sanitary information, for example: facilities where you can stay overnight near the hospital.
From this experience I have confirmed that, as we often hear, a great Primary ago, of his Department, a great Department!
The ways, tone and expressions with which the pathology, the treatment to which I would have been subjected and the possible consequences were exposed to me with the utmost clarity, allowed me to face the event with absolute peace of mind. A pre and post treatment aid that is invaluable and difficult to explain.
Thanks Dr. Casentini to you, and to the whole team of your Department, my gratitude will always go.
Oriana Venturi.
Excellent for Nursing and Humanitarian Social Proffesionalita thanks to everyone for the professional assistance given to my son
I accompanied my parents for a specialist visit. Apart from the too central position of the hospital, not easy to reach, once you enter by car (with disabled pass) the problems begin. Non-existent indications. We ask and luckily we find access. On the ground floor a bar, managed by the same company that manages the bar and canteen of the hospital in Padua but with much higher prices, unable to make a decent and even cold cappuccino. We ask where the eye ward is on the third floor but no one seems to know. They tell us to follow a red stripe on the floor that takes us to a completely different place. There are no indications anywhere. With difficulty and by asking more people we find a way to get there. I leave my mother in the hands of an assistant who will accompany her to the operating room, a little worried about the total lack of empathy towards a disoriented and agitated elderly person. Not very positive experience.
I don't understand how some people work within this structure ... absolute incompetence
Indeed it is a compliment because I should use bigger words.
There are people who really want to work in Italy and some people work like this
I found myself in the hospital of San Bortolo after a serious fracture of the femoral neck fracture. It would take a long time to describe how professional the operation was and how to take care of me. I will only say that orthopedic doctors told me exactly about the operation and there were no questions that would have left unanswered. A separate team was the entire team of nurses in the orthopedics department, such a level of empathy and care for the distant patient. That's why I thank all my dear nurses again. I'm a foreigner, we communicated in English and we understood each other very well. God bless you, my dear nurse. Jerzy Malicki, Sopot, Poland
Beautiful hospital and very clean. The best! They should make another ...
I was hospitalized here at the department of brain-damaged spinal units (after the time spent in the intensive care unit) as a result of a head-brain trauma with relative cranioplasty and I was fine, personnel and speech therapy that is neurological physiotherapy EXCELLENT.
After a year and a half no one can tell me when I can operate. And nobody can tell me the price of the intervention privately. Besides, after several calls to eight different people ... three turned out to be rude and uncaring. You three should be fired. Shame on you.
I wish to express my deepest gratitude in particular to dr. Fornezza for her great humanity and in the decision to remedy as soon as possible, thanks to the kindness and helpfulness of the head nurse Mrs. Valeria and to the whole team of stereotaxic radiosurgery "Cyberknife". In February 2018 my mother suffering from 10 years for an inflammation of the trigeminal with hypoaesthesia of the left part of the face and the left part of the tongue was subjected to radiosurgical treatment which over time is giving excellent results. In this ward it was received with extreme courtesy and competence by all the medical and paramedical staff. Practically one of the wards of the Vicenza hospital that is working really well, as the Hippocratic oath commands, with people who work with love for their work and great humanity.
They used my mother as a guinea pig and they did die between hallucinatory pains .... be ashamed !!!!!!!!!!!!!!!!!!!!
I want to give 5 stars for the kindness of the operators I dealt with. Very short waiting times, gold compared to Bologna for example. Cleaning, organization and modernity of the structure. Unfortunately I didn't solve my problem even if the neuroradiologist dr. Iannucci is really good, unfortunately I think he has a lot of work and maybe he can't devote the necessary attention to cases that may seem simpler, but that hide complexities. I must say, however, that unlike Trieste, he performed discolysis, without anesthesia, without making me feel the slightest pain .... great dexterity, humanity and in any case willingness to dialogue.
In my case they followed me very well without leaving anything out. I had to wait a long time for the analyzes, but they are mandatory. Surely if they warn you of such long waitings one puts one's soul in peace. However, I can only congratulate all the staff
I was in the emergency room of the S. Bortolo Hospital in Vicenza last night and I was helped in all possible ways, even though there was a huge turnout with very little staff. I think it is a huge fortune for the territory to have this structure available.
I do not have the name of who was in service yesterday but I thank everyone for their help. I think it is clear that those who criticize this structure does not know other realities around Italy.
With so much pain I have to denounce what happened to me on the 15th day I was subjected to a gynecological operation ... where when I was on a stretcher .. I congratulated her for waking up to a wonderful sra ..... More
Hello, I recently had a knee operation due to some problems. I wanted to compliment you on the excellent intervention carried out by the Modena doctor who, in a very professional manner, followed me before and after that operation. Thanks also to all the staff of the department (orthopedics). Best regards BARCARO DAMIANO.
I can give my personal opinion for the surgery department, efficient department, Dr. Segato of a kindness never seen I recommend it to everyone, thank you very much again Paul
Before putting an orthopedist like dr. Dead, we should think twice ... dear doctor, 85 years old does not mean having to die of pain without even looking at patients ... even the 85-year-old pay his salary ... you are ashamed
Our hospital. In general my experience has been positive. At the P.S you always have to wait a long time ... the fault of many who skip the visit to the general practitioner to have quick tests. Covid has changed the perspective of many ...
Last Sunday I fractured my wrist, I had exceptional assistance, thank you.
I have never encountered any major problems with this structure and its organization.
honestly the emergency room lacks humanity ... a lot of indifference and some doctors to slap ..
In the hospital it is never nice to go but the staff is welcoming (apart from that of reservations) and there is good patient care.
Unfortunately, I must point out that the usual, apart from some virtuous wards, (a few years ago I worked in the hospital and I know how it works) THERE IS NO SENSITIVITY TOWARDS PATIENTS ESPECIALLY IF THE ELDERLY AND NOT EVEN FOR THOSE ACCOMPANYING THEM and WHO MUST GO TO WORK AND MUST TAKE A HALF DAY OF HOLIDAYS for 10 MINUTES OF VISIT and RUN X CHANGE OF TIME DISK TO THE PARKING XI DELAYS CREATED BY THE DISORGANIZATION OF MANY DEPARTMENTS OF SAN BORTOLO, I KINDLY ASK THAT THERE BE MORE ATTENTION AND RESPECT TO THOSE WHO GIVE YOU.
Friday 4/1/2019, I had a second appointment at the CMET AMBULATORS at 9.00 to visit my 82-year-old mother with a thrombosis. I state that the daughter was on crutches because of polio, my mother in a wheelchair with foot pain and my sick sister who accompanied us, the doctors arrived at 9.36, there were 6 patients waiting then us. like the first visit, I don't want to say, but to the usual I didn't say I was a former employee, two people after us entered first, one according to her was a former hospital with her mother. WE ENTER at 12.30 and we were there from 9 with two doctors who were there. Visit for 10 minutes, the doctor makes us go through the Dispencer Corner to take the medicines but this one doesn't have them, good. In the meantime, my mother was ill and we had to run home with difficulty to be able to give her the medicines for the triplets.
Go to the doctor's office in the evening to get me to make a prescription issued by the hospital, I state that on the door there would be a large SIGN reading ONLY RECIPES cmque after an hour and a half this DOCTOR who was there only to make recipes and in the meantime he had only made them two that of 1 gentleman and mine, confident of his work I did not check and I went out at 21.30. THIS "DOCTOR" HAS MADE ME IN REMARKABLE DIFFICULTIES, HE DID NOT WRITE THE DATE, NOR IF VIALS or TABLETS AND NOTHING HOW MANY BOXES. THE DAY AFTER I GO TO THE PHARMACY AND I WAS WITHOUT DRUG FOR RECIPE NOT CONFORMING WITH MY MOTHER WITH A THROMBOSIS JUST DONE. COMPLIMENTS !!!! THE OTHER TWO COLLEAGUES WORKED LIKE MADTI AND THIS HERE ON TWO RECIPES ONE MY AT LEAST, HAS NOT BEEN ABLE TO DO IT CORRECTLY ... INSTEAD OF FACILITATING YOU THIS WHICH WAS ALSO RUDE HAS CREATED MEAN DISCOMFORT ... BE MORE CAREFUL IN THE CHOICE OF THE STAFF, BECAUSE THEY PLAY WITH THE LIFE OF THE PEOPLE AND NOT WITH THE TRAINS.
Among the staff who do not answer the phone, who hangs up and who is always at the bar drinking coffee, I seriously ask myself what these useless people need. They take millions a year, to do as little as possible. Going to health here means dying prematurely.
Not to mention the departments, which are so intermingled with each other without a logical sense, that the Shining labyrinth is easier to navigate.
Reduced staff, lack of beds. Often those who need investigations such as tac and other, are "invited" to do them from outside. Nursing staff, on the other hand, must work miracles. They are very few and even with 12-hour shifts. The cuts that made the hospital active, in my opinion, were made on the nurses and patients. More and more disappointing
Orthopedics are exceptional.
But the person at the information rude and the only one not to be patient.
Little professionalism in the emergency room, conflicting opinions and little humanity.
They saved my life! very urgent intervention for the breaking of two cerebral aneorisms! Thank you
Congratulations on your amiability and immediate assistance from all medical staff. Special thanks to dr. Giuseppe Iannucci, to the neurosurgery department and to Dr. Oriela Rustemi and dt. Lorenzo Alvaro. Really good!
I AM NOT VICENZA AND NOTHING MY BROTHER BUT IT WAS PURTROPPO TO ME TO MISS AFTER A BREATHE DISEASE ARRIVES IN HOSPITAL WITH ITS LEGS AND DURING A CORONOGRAPHY THERE ARE SUCCESSE THINGS A STRONG POINT RESPIRATORY AND CARDIAC STOP AFTER 2 DAYS MY BROTHER AND DEATH ONLY 49 YEARS MY BROTHER BEFORE ENTERING THE WORKING ROOM SAID TO THE WIFE #STAI QUIET GOES EVERYTHING AND WHEN I COME FROM HERE ALL 2 WE REMOVE THE VICE OF SMOKING UNFORTUNATELY THINGS WERE DIFFERENTLY THAT ONLY THE DOCTORS WILL EXPLAIN WHEN THEY WILL BE IN FRONT OF GOD
Considering that it is always better to avoid going to hospitals, I have to say that this is one of the most beautiful ever seen (and I have had many of them unlucky). The orthopedics department is very large, technologically advanced and above all very nice set up and welcoming.
The negative judgment concerns the dispensers of the small bottle of drinks placed inside the hospital since it often happens that they do not return the rest of the 5 cents. Since it happened several times over the course of a week, I tried to contact them by phone to report the malfunction but they replied that I could recover the 5 cents at the bar. Making known my intention to expect a bit of clarity more than the 5 cents back they promised to solve the problem but today the same thing happened. I find this reprehensible.
I am a doctor from the province of Bari and I would like to thank the whole team (Doctors, Nurses and Technicians) of the Neurosurgery 2 department, for the great HUMANITY, EMPATHY and AVAILABILITY received, on the occasion of a cycle of stereotaxic radiant therapy at the meninges with Cyberknife technology, which my sister-in-law underwent last week. These human and professional qualities should be enhanced and perhaps "imported" from our parts. Signed by Dr. S. Loverre
Great hospital nice big good doctors but waiting times are long.
Well-equipped civil hospital, with an excellent and clean staff as well as "welcoming" for me because the outdoor garden is inhabited by dwarf rabbits.
Large and well stocked interior bar.
The wait in the emergency room is shameful. Disorganization reigns. Excellent doctors who find themselves in difficult situations as they are understaffed.
Excellent hospital with competent and available doctors and nurses.
Thanks to the staff of the cardiology day hospital for their kindness, hospitality and professionalism.
Very negative experiences in the San Bortolo gynecological emergency room. After being seen for stomach pain following an endometriosis operation, they couldn't even understand what my wife's real situation was. The only thing the doctor could do was administer a painkiller. The rest as icing on the cake was the one that in addition to the insult and that is after being sent by the doctor on call immediately to the emergency room and with a green code assigned in acceptance of the P.S. we also paid the ticket because at the exit he assigned us the white code.
This is a C-series hospital.
I did a maxillofacial operation in October, followed by Dr. Baciliero and the team. I found a lot of professionalism and kindness, and a very quiet department (5th floor, maxillo surgery). All the staff very helpful and attentive to the patient. Thank you!
Two fingers fracture left hand: First Aid Orthopedics good. At the checkups in the orthopedic surgery they did not notice that the fractured finger was rotated. To solve the problem I had to go to another hospital
We are used too well
So if the man does not complain and criticize he is not well
The VICENZA hospital has a good structure, good doctors, with welcome assistance
Luciano
From 8:30 am waiting to be visited by the ankle doctor, 12.44 pm still waiting because it has yet to arrive ... but do me a favor
I was admitted to the obstetrics department about 6 months ago, when my son was born in September. In the delivery room I found a really good and competent midwife as well as the nursery workers I found in the ward who helped me a lot. Unfortunately, my satisfaction is lowered to two stars because in the ward during my hospitalization I found a very rude obstetrician: the same day, after giving birth I was taken to the room and how they fixed me, this obstetrician, kicked out of the department in a very anipatic way my husband, not even the time to tell me that he would come back at 17, the day after I mistakenly rang the bell and she so rudely asked who he was and then to be more careful, there are ways and ways to say the same things. In a similar environment, where we work among sensitive women (remembering that a birth, caesarean or natural is not a walk) and with dad who have waited for that moment, I think that kindness and a little 'understanding are fundamental . If you respond with arrogant tones then better change jobs.
Hello everyone, I went to the emergency room San Bortolo of Vicenza around 10 to the children's department with my daughter who was 40 of fever. despite having explained the situation to the doctor, however, insisted in asking me why I had gone to the hospital for a simple high fever ... after looking at her indignantly I pointed out that my daughter was only 12 months and that with the fever so high was opportune to visit it, I would have gone to my pediatrician but on Saturday he does not receive.
Without giving her even a look I put a classic thermometer in my hand telling me to measure the temperature again, I will not be practical but it is really difficult to measure the axillary temperature to children so small, I asked to have an infrared thermometer to facilitate the thing but they replied that it was not reliable.
Despite seeing me in difficulty nobody intervened to give me a hand.
After waiting almost an hour and a half I decided to leave because I did not seem to have the tools or at least the amount of staff needed to receive me.
I solved finding a pediatrician who received me privately and then paid to make a diagnosis that could have made me in ten minutes too.
I did not seem to have asked much if not to look at a year-old girl who was not well.
I remembered that people do not come to the emergency room for fun or to waste time on the staff.
... We pay a lot of health taxes but at the end of this hospital they do not have the necessary resources to assist you in the right way.
Never again.
Pediatric emergency room: I came to threats to hospitalize my 7 month old son suffering from severe gastroenteritis.
Dal is all right and you go home 3 times, on the fourth he did 10 days in the hospital with an IV, with his arms full of bruises because he was so dehydrated that they could no longer insert the tube. To report ....
Special praise to the tac booking department, mr. Ra Marina for the high professional and human level, to the operators and doctors of the tac room, you are beautiful and highly professional people, thank you very much ..... Tarquini gaetano
Hospital with specialties of excellence in Italian and world health
Very professionalism, kind, I am treated with Prof. Fornezza who subjected me to cyberknife and, for 10 years I have no problem
Vicenza Civil Hospital .... Ready for Citizens' needs!
aulss8.veneto.it
