I recently had an average experience at the orthop...
I recently had an average experience at the orthopedic and sports institute. The staff was courteous and professional, but the wait times were longer than expected. The facility was clean and well-maintained, creating a comfortable environment. However, I felt that the communication regarding my treatment plan could have been clearer and more personalized. While the medical team was knowledgeable, I didn't feel fully heard or understood during my appointment. The website was informative, but I encountered some difficulty navigating it. Overall, the experience was satisfactory, but there is room for improvement in terms of efficiency and patient-centered care.