Very satisfied. The modem arrived at the door the day after the phone call. On the agreed date the Internet service was operational. Stable speed. Competent and fast customer and technical service. Nothing to bring together. Keep up the great work!!!
Best ISP of all time. Not a single problem since I got it. The first honest ISP I had yet. Long Life to Oricom. (updated 27 Sept 2020) - got a little trouble with the signal last year, got great help from a technician by email. Resolved the same day. And yeah, it is a real review :D Bot don't update their review haha. (January 2021 update): Still there, got a augmentation of 1$ in 4 years.
Company very good as a reliable and cheap internet network fast service to advise
Excellent company! Best customer service plus they ve reduced my monthly fee and upgraded my internet twice now at no extra charge.
The only time I had to call customer service was a move, I was answered within seconds and everything was sorted out quickly.
Unlike the 2 big telecom companies, no complicated and incomprehensible specials with the bill which doubles 6 months later, no billing error, no need to change supplier each year to maintain acceptable prices.
Excellent service always take the time to explain if you don't understand something.
They even called me offering a better internet connection for my need. I was paying too much for what I was using. I've been with them for about 15 yrs or more. I plan to stay that way. The technician even help me repair my computer. With Oricom you feel you are the only client they have.
Waiting times for the service activation (which is done by distance) are long - Update: Customer service contacted me and it wasn't their fault. This company has the BEST customer service I have ever seen in a company, hands down, ever. I also appreciate the fact that customer service speaks impecable french.
dont go with them they gonna charge you more then any other compagnie...
It was an unknown company to me when I decided to go with Oricom. I have been with them since May 2018. So far I received excellent service. Very fast internet.
oricom.ca
