I recently availed the services of a healthcare provider and had a great experience. The staff was highly professional and caring. They really made me feel comfortable throughout the process. The treatment I received was effective, and I saw noticeable improvements in my health. I highly recommend their services to others.
🌟 Optimal Health Services is truly an excellent company! Their healthcare providers are knowledgeable and skilled. The level of care and attention they provide is unparalleled. They go above and beyond to ensure their patients' well-being. I am extremely satisfied with the results of my treatment and would definitely recommend their services to anyone in need. 🌟
I was initially skeptical about trying out Optimal Health Services, but they proved me wrong. The care I received was exceptional and exceeded my expectations. The staff was incredibly friendly and accommodating. They took the time to explain everything to me and addressed all my concerns. I'm grateful for their services and would definitely recommend them.
I had an overall average experience with Optimal Health Services. Their customer service was satisfactory and the staff was friendly and helpful. However, I expected a bit more from their services, as I didn't see significant improvements in my health condition. I believe they could have provided more personalized care and better treatment options.
Recently, I had the opportunity to avail healthcare services from a provider that left me impressed. The entire team was dedicated and focused on providing quality care. They handled my case efficiently and the treatment I received was top-notch. I'm happy to have chosen them and would confidently recommend their services to others.
👍 Optimal Health Services is simply amazing! Their healthcare professionals are highly skilled and compassionate. The level of care I received was outstanding. I felt valued as a patient and my concerns were always addressed. The treatment I received was excellent and exceeded my expectations. I highly recommend their services. 👍
😊 Optimal Health Services has been exceptional in delivering healthcare services. The staff is friendly, accommodating, and well-trained. Their expertise and attention to detail make them stand out. The treatment I received was effective and tailored to my needs. I am extremely satisfied with their services and would highly recommend them. 😊
I recently had the pleasure of availing Optimal Health Services and couldn't be happier with the results. The staff was knowledgeable and caring, and they made me feel at ease throughout the process. The treatment I received was effective and helped me improve my well-being. I would definitely recommend their services to anyone looking for reliable healthcare providers.
THIS IS A GREAT PLACE.. THANK YOU. MR. FELIX CADENA, JR.
UPDATE on June 6, 2013: After my sister-in-law spent three days on the phone with Optimal and Medicare, we finally got what we needed, and service greatly improved. Jessica Janney (Physical Therapist) and the RN were so, so helpful in helping us navigate everything. Jessica is, in a word, amazing. We're glad that we finally got things worked out. Thank you for your help.
Optimal Health Services has been nothing but disappointing.
My mother-in-law was diagnosed with stage 5 brain cancer on April 7, 2013. Just over a week later, on April 14, she came home, and hospice began through Optimal Health Services. 3 days later, on April 17, we informed the nurse we would be changing our services to home health instead of hospice, since my mother-in-law wanted to seek treatment. Optimal Health's RN told us that switching wouldn't be a problem, but failed to tell us how long it would take to be discharged from hospice, and enrolled in home health.
Yesterday, May 20th, it took 5 phone calls to Optimal Health just to get the right information to get an important prescription refilled. They have been taking money, but doing nothing. We were supposed to have two physical therapy appointments yesterday, and no-one came or called.
Also yesterday, the supervisor of billing told us that my mother-in-law's status would finally be updating from hospice to home health. Her radiation and chemo treatments have already been pushed back three times, due to waiting for the update.
Later that afternoon, she called back and apologized for the misinformation and informed us that hospice billing takes 14 days to go through Medicare, meaning that it would not be completed until May 30th. This will push the treatments back for a 4th time with the doctors.
Why wasn't the billing put through when we asked to be discharged from hospice over a month ago?
Why did nobody at Optimal understand how the Medicare system works, including the supervisor of billing?
The only bright light is Yvonne, who comes and bathes my mother-in-law, and is great to work with.
If you are interested in someone dying soon in order to collect insurance money, use Optimal. If the individual in question is a loved one, do not.
