Very helpful and friendly staff nice seating now in Store
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29 Reviews
New to the area and needed to get broadband, landline and mobile. We were not getting Eir mobile as it was expensive but they got us a great deal in store. The house needed to be seen by an engineer and an appointment was made. It took 3 days from signing contract to getting on line! Awesome service from Eir.
You couldn't ask for more professional and friendly staff. It's a busy shop, so depending on who's in front of you depends on the wait
Customer service is a disgrace. I ve been trying to ring the shop for weeks now & it just goes straight to voicemail & I can t even leave a message.
Great customer service, staff member Alistair Goes out of his way to help.
Absolute joke they never answer the phone and I have had to ring athlone to find out what's going on with my bill which is another joke.done go near them( Eir)
Great service and attention from Mark J in store today.
Very helpful. Feel confident going back to this store again
Refused to transfer my old number. Lost my 8 years old mobile number
Visited this shop on Saturday with my grandson who is on his Mom's Eir package and wanted to purchase a new phone . Sadly we were attended to by Allister . Rude and unhelpful so we went elsewhere and bought his new phone . Retraining in Customer Relations might help Allister.....or not.
Excellent, professional, friendly and accommodating staff. I will definitely return.
Staff very helpful and friendly and went out of their way to help me and went through all the details with me. I was happy with my experience here
Worst internet provider EVER. Constantly overcharging and their services like Eir Vision does not work. Spent hours on the phone to their Customer Service team with many promises to sort out, but nothing happens. Still not working AND still overcharging. AVOID AVOID AVOID
They cut my credit off one week before it was due to be renewed
Eir should learn from Jason and Tanya absolutely brilliant at trier jobs could not praise them enough
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About open eir
open eir operates Ireland's largest fibre broadband network, providing full fibre connections to homes and businesses across the country. The company offers broadband services including gigabit fibre with speeds up to 5Gbps, and is undertaking a network rollout programme that has already deployed thousands of kilometres of fibre cable. In addition to retail broadband, open eir provides wholesale services such as bitstream, local loop unbundling, next generation access, and dark fibre products to other telecommunications providers. The company also serves property developers and landlords with infrastructure for new housing developments and multi-dwelling units.
- Website
- openeir.ie
- Categories
- Telecommunications
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