About Onyx it
Onyx IT: Your Trusted Partner for Comprehensive IT Support and Solutions in Norwich, Norfolk, Suffolk, and East Anglia
In today's digital age, businesses of all sizes rely heavily on technology to streamline their operations and stay competitive. However, managing your IT infrastructure can be a daunting task that requires specialized skills and resources. That's where Onyx IT comes in – we are a leading provider of professional IT support and solutions for businesses across Norwich, Norfolk, Suffolk, and East Anglia.
With over 20 years of experience in the industry, we have built a reputation for delivering reliable and cost-effective services that meet the unique needs of our clients. Our team of certified technicians is equipped with the latest tools and technologies to provide comprehensive support for all your hardware, software, networking, security, cloud computing needs.
IT Support Services
At Onyx IT we understand that every business has different requirements when it comes to their technology infrastructure. That's why we offer customized support packages tailored to your specific needs. Whether you need help with troubleshooting issues or require ongoing maintenance services – our team is here to help you every step of the way.
Our range of services includes:
- Remote Support: We offer remote assistance via phone or email to quickly resolve any issues you may encounter.
- Onsite Support: Our technicians can visit your premises if required to diagnose problems or perform maintenance tasks.
- Managed Services: We provide proactive monitoring and management of your systems to prevent downtime before it occurs.
- Helpdesk Services: Our friendly helpdesk team is available 24/7/365 days a year via phone or email.
Cloud Computing Solutions
Onyx IT offers cloud computing solutions that enable businesses like yours to access data from anywhere at any time securely. We work with leading providers such as Microsoft Azure & Amazon Web Services (AWS) so you can be confident that your data is safe while enjoying the benefits of scalability & flexibility offered by cloud computing.
Our cloud computing solutions include:
- Cloud Migration: We can help you migrate your existing infrastructure to the cloud seamlessly.
- Cloud Backup & Disaster Recovery: We provide backup and disaster recovery solutions that ensure your data is safe in case of any unforeseen events.
- Cloud Hosting: Our hosting services are designed to provide high-performance, secure, and scalable hosting for your applications.
Anti-Virus & Internet Security
Cybersecurity threats are on the rise, and businesses need to take proactive measures to protect their systems from malware, viruses, and other cyber threats. At Onyx IT we offer a range of anti-virus and internet security solutions that keep your systems safe from cyber attacks.
Our security services include:
- Anti-Virus Software: We provide industry-leading anti-virus software that protects against all types of malware.
- Firewall Protection: Our firewall protection ensures that unauthorized access is prevented while allowing legitimate traffic through.
- Email Security: Our email security solutions prevent spam emails from reaching your inbox while ensuring legitimate emails are delivered safely.
Servers & PCs
Onyx IT provides comprehensive server and PC support services for businesses across Norwich, Norfolk, Suffolk, and East Anglia. Whether you need help with installation or maintenance – our team has got you covered.
Our server & PC support services include:
- Server Installation & Configuration
- Server Maintenance
- PC Installation & Configuration
- PC Maintenance
Office 365 Solutions
Microsoft Office 365 is a powerful suite of productivity tools that enable businesses like yours to work more efficiently. At Onyx IT we offer Office 365 solutions tailored to meet the unique needs of your business.
Our Office 365 Solutions include:
- Email Hosting
- SharePoint Online
- OneDrive for Business
- Microsoft Teams
GDPR Compliance Services
The General Data Protection Regulation (GDPR) came into effect in May 2018 – it requires businesses operating within the EU to comply with strict data protection regulations. At Onyx IT we offer GDPR compliance services that help businesses like yours to meet the requirements of this regulation.
Our GDPR Compliance Services include:
- Data Protection Impact Assessments (DPIAs)
- Data Mapping & Inventory
- Privacy Policy Development
- Staff Training
PowerApps Solutions
Microsoft PowerApps is a low-code platform that enables businesses to create custom applications quickly and easily. At Onyx IT we offer PowerApps solutions that help businesses like yours to streamline their operations and improve productivity.
Our PowerApps Solutions include:
- Custom Application Development
- Integration with Existing Systems
- Training & Support
VoIP Solutions
Voice over Internet Protocol (VoIP) is a cost-effective alternative to traditional phone systems. At Onyx IT we offer VoIP solutions that enable businesses like yours to make calls over the internet, reducing costs while improving call quality.
Our VoIP Solutions include:
- Hosted PBX Systems
- SIP Trunking Services
- IP Phones & Accessories
Conclusion
At Onyx IT, we are committed to providing our clients with reliable and cost-effective IT support and solutions tailored to meet their unique needs. With our team of certified technicians, you can be confident that your technology infrastructure is in safe hands. Contact us today for more information on how we can help your business grow!