PAY ME MY MONEY BEFORE I PUT A LIEN ON YOUR BUSINESS AND PUT YOU BLAST ON LOCAL NEWS STATION OH BY THE WAY I HAVE YOU ON AND WILLIAM ON TAPE ADMITTING TO SOMEONE TAKING HIS DRIVERS PERMIT I'M NOT CUTTING YOU ANY SLACK NEXT STEP THE NEWS. UNTIL COURT.
Great Customer service and on such sort notice I will definitely their services again.
I had the best baby shower ever thanks to the wonder team DFR Luxx!! They went above and beyond and listened to exactly what I wanted I can t thank Leila enough. I highly recommend!! Our Royal baby shower was all that I imagined it to be
I called them and they are very much helpful in their respective field.Thank you
One of the cheapest places to rent from Great spirit kind people and they have nice equipment they we're also on time bringing the tent, table's, and chairs and they also was on time picking up I would definitely give this company a two thumbs up
Great Service, Excellent Communication , worked with me to get my needs met , will be using them yearly
This place is by appointment only which is what I was told by the unprofessional woman when I called to see if they had the color I wanted. I wasn't going to be able to make it there that day so instead asked if I could be sent a picture of the color. The woman told me yes and I never got it. On the following Monday, I called all day and no one ever answered the phone. I left a message and I even filled out their contact form on their website. Today is now Thursday and no one has gotten back with me yet. Very unprofessional and would never recommend.
ETA after Owners response: I actually was able to get what I needed from a different company and at a cheaper rate. However, I am not mistaken about the date but even if I was, there is no excuse for never contacting a potential customer after they've emailed and called.
My wedding was 8/14/16 and I used this company for uplights, pearl arm chairs, cocktail tables, table covers and stantions and also had a monogram. EVERYTHING was perfect! They were on time, the set up was exactly as we spoke about and I was blown away. Lela was my contact. She and her assistance don't make the process very exciteable but they definitely delivered on each commitment. To take the star rating to a 5, I would've liked better customer service to make me feel more confident in the outcome. But after seeing their work, I would definitely use them again!
Fantastic work guys! I am very pleased! I recommend you to everyone!
My daughthers Birthday was perfect. I wi use them in the future and refer then again and again.
Do not use this company they they sub- contract your event out and not even tell you. Also they will deliver filthy Porta Johns to your event with black mold in it. My recommendation is never to use them.
Equipment was in good shape and the staff was professional....
This place sucks. They were late and there tent tables and chairs are old and wore out. Just watching them put up the tent was crazy it was like the first time they put one up. Please don't go here. Worst experience ever.
Ordered two tents, 200 chairs, and 25 chairs and everything was perfect. I love this company and I'm leaving this review because I made a mistake on my order with the amount of chairs needed and this company was able to correct with in the hour of delivery
. They were so helpful and had inventory similiar to what I needed. I was afraid that the experience would be hard because I had to select a event management company and wasnt sure of the process
I called to get details about the products available. And the lady that answered the phone was very unprofessional, I didn't realize I was calling a business.
"Because I cannot reply to the owners comment below, I am leaving my comment here." Reply: Please do not try to downplay my experience. That's being passive aggressive. I have nothing to gain by leaving this comment. This is solely about how my call was answered and nothing more. There's more comments about the unprofessionalism of your company as well, just look below. And take it as constructive criticism. You have a good one.
Very unorganized, late, poor install, tent keeps falling and big scammers they cashed my check twice; once online and the second time they add a few cents and turned it in manual to the bank and cashed it luckily, I caught it and disputed the transaction with the bank and got a refund. I don't recommend them even on a rainy day.
Have used this company for several events. Staff is professional and courteous. I recently hired them for a graduation party for my daughter. They went above and beyond. Added little things that I didn't request like tablecloths. They always make me smile. I was use them again and again.
I recently subcontracted the services of Ok 2 Playy for a website launch party. There service was phenomenal. I would recommend them to a friend and use them in the future.
I was worried using an unknown company. Great Service. Will use again in the future.
This company helped me with our annual conference. I was afraid that the experience would be hard because I had to select a event management company and wasnt sure of the process. They relieved all my fears. Every detail was perfect. My event was perfect. I was extremely pleased.
I used this company for my wedding and they did an exceptional job. Everything was just as planned.
I absolutely loved my set up done by @dfrluxxevents, it was so beautifully put together. She was able to do an amazing job even on a short notice. Everyone loved the decorations. I highly recommend her for all of your occasions.
Very unprofessional. They would have to pay me to use their services and I still wouldn't risk it. There are a ton of party and linen rental places--stay away from this one!
They were so helpful and had inventory similiar to what I needed. They were patient and full of suggestions. My daughthers bridal shower was perfect. I wi use them in the future and refer then again and again.
I loved working with the staff for our cousins wedding
I'm glad I used them. The prices are good and the service is even better.
They did my Madden 2016 and NBA 2K16 release party game bus was great a little small but they informed me the bus is a new item and its improving over time will be hiring for all future events.
I promised I d do a double review and Im keeping my word great service on short notice I will be using them for all my upcoming events.
Unprofessional and rude. I requested cocktails for a fundraiser for my organizations . After realizing that it was 20mins after the delivery time I called several times. I finally reached someone and they we're unprofessional and more importantly unapologetic to the delay. After she asked if my event was that day and what's the location she keep me on hold and returned to tell me they were in route. No apology for the delay or anything. She calls back and tells me that they would be there after my event starts and says " so what do you want to do" as if it was my fault. Not acceptable at all. I declined to have my guest have tables rolled in in the middle of the event and asked for them not to come. Once again no apology. I was a repeat customer as well. I WOULD NEVER recommend them or do business. They completely ruined our fundraiser.
Significantly overcharged compared to quote, rental equipment was in poor shape, they arrived late and with a barebones crew. Even with 10 of our staff helping to setup, it caused us to be 2 hours behind schedule. The same is to be said for teardown time. Avoid this company & seek and alternative.
Adding more to my review as this joke of a copy is clearly just concerned with saving face, not sure why I waste my time to bad mouth a company. You may have not have my name in the record by I was the managing entity of an event on Aug 24th, 2018 (we spent 2380) Check your stripe payment -3467 & 3501. You did have a 4 man crew which was not appropriate for the scope of this event.
You've had to rebrand twice in several years because you provide consistently bad service & people deserve to know.
My nephew birthday was good. I was extremely pleased.
This company exceeded my expectations. Equipment was in good shape and the staff was professional
This company has provided equipment for our last thre Hiring events Mrs.Stovall is joy to work with..
They were so helpful and had inventory similiar to what I needed. They were patient and full of suggestions...
