Questions about Oasis Pools
What is Oasis Pools?
Oasis Pools is a custom pool installation company based in Rochester, NY, that designs and builds complete outdoor living spaces including fiberglass pools, paver patios, planting design, custom structures, and lighting. The company manages the entire project in-house so homeowners do not need to coordinate multiple contractors. Each project begins with a custom design plan tailored to the client's goals, budget, style, and available space.
Where is Oasis Pools located and what is its history?
The business is located at 106 West Main Street Honeoye Falls, NY, 14472 United States and operates under the name Oasis Pools. It is part of Josh Landscape Co., a team that has spent decades designing and building dream backyards for families across Rochester and the Finger Lakes. Because Oasis and Josh Landscape are part of the same expert team, customers are never handed off or left guessing during the project.
How can a homeowner start a project with Oasis Pools?
To get started, customers can complete a contact form on the website to get a project discussion scheduled. The team will then walk the site, get to know the client, answer questions, and explain the design process. This initial step ensures the custom design plan is built around the homeowner's specific goals and space.
What specific features and services does Oasis Pools provide?
The company offers fiberglass pools, paver patios, planting design, custom structures, and lighting as part of its full-service backyard transformations. These elements are designed to work together seamlessly to create a backyard that looks right, functions right, and is ready to enjoy. The team handles everything from the pool installation to every finishing touch.
What did Reddit users ask or say about Oasis Pools?
Some users on Reddit mentioned that Oasis Pools was one of several companies they contacted for above ground pool installation, noting they had not received the answers they needed. Another user on Reddit referenced a website claim that there were four Oasis Pools locations in 2025, though this was not confirmed by the business profile. These comments reflect questions potential customers have about availability and responsiveness.
How does the project process work step by step?
The company's process includes a design consultation where clients collaborate live with their designer to leave with a plan. They also coordinate with municipalities, suppliers, and utilities during the permits and prep phase. During construction, a trusted team of project managers and crew provides constant updates while maintaining professional and respectful job site etiquette.
What common doubts might a visitor have before choosing Oasis Pools?
Oasis Pools aims to deliver great customer service every step of the way, addressing a common industry pain point where homeowners face stressful projects and incomplete outdoor spaces. The company believes there had to be a better way to avoid juggling multiple contractors and unclear timelines. This philosophy drives their approach to managing every detail from the first design plan to the final walkthrough.
How does the in-house management model benefit the customer?
The business states that it handles the entire project in-house, meaning the team manages pool installation along with landscaping and finishing work. This allows homeowners to avoid the stress of coordinating multiple contractors and ensures the backyard comes together seamlessly without gaps. The single team approach is central to their promise of a unified process.
What is the main goal of the Oasis Pools design process?
The company emphasizes that they create a clear plan ensuring the outdoor space comes together seamlessly, addressing the issue of disjointed results from separate contractors. They focus on making sure the backyard looks right and functions right, which is a key goal for their clients. This holistic approach is designed to prevent the incomplete feel that often results from fragmented service providers.
How can a customer contact Oasis Pools?
The business provides a direct contact email, [email protected], and a phone number, 585.582.6280, for inquiries. They also list an address at 106 W. Main St., Honeoye Falls, NY 14472 for their office location. These contact details are available on their website for customers to reach out for project discussions.
What specific steps are outlined in the 'How We Work' section?
The company's 'How We Work' section outlines a structured approach starting with a design consultation followed by permits and prep coordination. They highlight the importance of a trusted team of project managers and crew providing constant updates throughout the build. This transparency is intended to keep clients informed and reduce stress during the construction phase.
How does the relationship with Josh Landscape Co. affect the service?
Oasis Pools is described as a specialized division within Josh Landscape Co., leveraging decades of experience in backyard design. This structure allows them to offer a seamless transition from design to build without handing off to different teams. The integration with the parent company is a key feature of their operational model.
What external factors does the company manage during the prep phase?
The website mentions that they coordinate with municipalities, suppliers, and utilities as part of their permits and prep phase. This coordination is essential for ensuring the project adheres to local regulations and runs smoothly. Handling these external factors in-house is part of their full-service promise.
What is the official website of Oasis Pools?
The official website of Oasis Pools is oasispoolspany.com.
Does Oasis Pools have reviews on Trustburn?
Oasis Pools has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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About Oasis Pools
Oasis Pools is a custom pool installation company based in Rochester, NY, offering full-service backyard transformations for homeowners. The company designs and builds complete outdoor living spaces, including fiberglass pools, paver patios, planting design, custom structures, and lighting. Each project begins with a custom design plan tailored to the client's goals, budget, style, and available space. Oasis Pools manages the entire project in-house, handling pool installation along with landscaping and finishing work so homeowners do not need to coordinate multiple contractors.
- Website
- oasispoolspany.com
- Phone
- 5855826280
- [email protected]
- Address
- 106 West Main Street Honeoye Falls, NY, 14472 United States
- Categories
- Construction
