Nycm insurance Review

If i could rate less then 1 star I would, NYCM Insurance is a Horrible company and over priced, i switched to a different insurance provider and saved $600 a year on better premiums, the customer service is a joke and they don't care about their customers, i sent multiple cancelation notices with no confirmations, spent 3 hours on hold, when i finally went to their website and (the only way to even talk to anyone) used the chat system i found out hey hit me with hidden charged! $124 when i got a new vehicle, the chat with their representative made it clear this company doesn't care about their people, they only care about the money, and their ridiculous rates prove that. honestly dumping this company as my insurance provider was the best choice... i went from paying $1500 premium a year to $890 a year for better coverage + roadside assistance.

I was hit by a driver with NYCM. It was 100% their fault. Driver apologized. No harm. Police report ect. For the past three weeks I ve got nowhere with the claims adjuster who passes the buck ect. The worse ran company that should be looked into. How does it take 3 weeks to pay out for light damage.

Funny now they want to speak to me. So I called and the examiner was rude, didn t listen to what I was saying. So now my insurance is getting involved. Terrible company. Better off getting geico spend the extra bucks.

I was with this company for several years. I did like the price & coverage. I was just astonished to learn they with not renew my policy d/t my boyfriends DWI charge (soooo long ago). They only found out because I had to add him to my policy because I moved in with him. He doesn't even drive my car!!! ever since the DWI incident my BF is sober and doesn't drive!! This company doesn't forgive people. and why am I being penalized?!

Worst Insurance Company Ever. NEVER returns phone calls. Does not respond to emails. Does not do ANY follow up at all. Verifies nothing. I had to call them continuously and still got no where. I was hung up on! And this was after waiting patiently for almost 2 months just to hear from them. In the end they refused to pay what they should have. This place is awful. If you are considering this company. RUN the other way! Absolutely awful and rude. Give your money to someone who will treat you like a human being. Wish I could give them a -5 star.

The worst insurance company. Rude and uncooperative. Not willing to pay for the colors of the repair materials to match the existing, they would only cover it to the extent that it works the same. So if you have red siding and white is cheaper you re going to have a mix of red and white on your house unless you pick up the difference yourself.

Absolutely the best insurance anyone could ever expect or hope for. My wife and I had a partial fire related loss to our home, and these guys REALLY pulled through in a big way. It took a while for the whole claim to come together, but we were well taken care of in the meantime in regards to food and a place to sleep. Oh but did I mention, they were one of the most affordable options we explored as well? and over the years we carried them, our rates NEVER increased like most insurance companies do? They really did not give us a hard time during any part of the process, they were more than happy to accommodate us and were gracious when I expressed concerns about funding to repair certain aspects of my home. The staff were extremely helpful, professional, knowledgeable, responsive, empathetic, and I could tell they actually cared about us and this very difficult time in our lives. All together, they made this very tragic and traumatic experience in our lives, very manageable and we were able to pull through it. I HIGHLY recommend this company to anyone insuring their home.

Great rates, great coverages offered, until you file a claim. Do not expect to be paid for your claim. If payment is rendered, it will be months late and you will have to FIGHT for every penny.

I would never recommend this company to my worst enemy. Apparently if you make a claim with them 3x within 3yrs, even if they did'nt pay a dime on the claims, they will cancel your policy in very unproffessional way. Beware!!! stay away from them.

My dad was involved in an accident where a person ran a red light and hit him. The other person's insurance (NYCM) refused to fix his car when, their client caused the accident..talk about a Scam! Do not use NYCM insurance!!

All I can say is "WOW"! I had to file a food spoilage claim because of the recent power outages. I was dreading the process, as I am known for having AWFUL luck with insurance companies. I'm not good at fighting on my own behalf. Well, this was a completely new experience! The people were so down to earth. I swear i wanted to ask my claims rep to be my new best friend; they seemed to truly care about my financial needs. I did not have to argue to get what I was entitled too and it took less than 48 hours for the check to be issued. I called my agent to share the good experience with her and she said that this is typical for this company. She said her agency works with lots of insurance companies and that NYCM is the one her and her employees get their insurance from. Now, I am sending my USAA policies to her so I can move my auto insurance to NYCM! Thank you for treating my family so well.