I recently hired a company to take care of my ston...
I recently hired a company to take care of my stone surfaces, and I came across nycstonecare.com. Overall, my experience was average. The website provided detailed information about the services offered, and they seemed to have experience in the field. However, what was lacking was their communication. It took longer than expected to receive a response to my initial inquiry, and even when I did, the customer service was not very friendly. On the positive side, the technicians who came to my house were knowledgeable and professional. They did a decent job with the stone care, but I feel like the overall experience could have been smoother. Though the company's expertise is evident, I would suggest they improve their responsiveness and friendliness towards customers.
