NU Hotel Brooklyn Review

Never been to this hotel before. Courteous staff, clean, modern.

We were stuck in a room for 2 days with a lot of banging and floor shaking from the parking garage below. We didn't receive a discounted rate for the inconvenience as well. Would not return in the future.

Special furnishings but there are all the comforts required. Friendly and helpful staff. It is in front of the criminal court and nearby there is also a store for bail bonds ... atmosphere of a police drama that gives a pleasant thrill, if then from the window of the room you see the bus of the prisoners entering the show is complete !!

my time at the nu hotel was great and i will never for get it. Its a great place to bring friends or family. The staff was amazing and the service was wonder.They treated me as if i was one of there own. Tracy was best host and greeted me everyday and by my name and that made me feel comfortable, i look forward to my next visit at the nu hotel and would recommend this hotel to anybody that visiting the ny area or jus in the area to stop by.
love malik white

The service was very attentive, rooms very clean, when needed something such as towels hosiery items they always had someone there to give the location was ok.

This hotel was included in a JetBlue weekend package. Having never stayed in Brooklyn, I was quite pleased with this hotel There were a lot of great restaurants and shops within walking distance. I would stay there again.

Such an ideally located, charming, and reassuringly secure little hotel.The staff are efficient, organized, and sweetly cheerful. Solomon, or a collegue, will help you find a petstore, a quick cab, or somewhere nearby for a delightful meal. Continental breakfast comes included, and coffee is available all day. The quiet, warm rooms have a seldom seen mini bar and the prices are reasonable.

Shopping starts literally on the doorstep at Smith and Atlantic. Great little boutiques, hidden antiquarians, irresistible tacquerias, rare fashion finds, and even a perfume shop called Twisted Lily that carries hard to find names like Nicolai and Kurkdjian. Thats just Atlantic; and all within 10 minutes walk. Smith st, Flatbush ave., Fulton st. are equally interesting.

If your taste runs to the revered Brooklyn museum, or the futuristic Barclay sports complex and entertainment centre, all lie within an easy 30 minute walk on pleasant Brownstone lined streets, or on bustling downtown throughways. The subway is quck and handy, do yourself a favor and buy a pass. It pays for itself. Manhattan,Ground Zero, and Central Park are waiting. If you want to go big, look into the food court and concourse under the legendary Park Plaza hotel at the southern tip of Central Park.

If you arrive before the room is ready, the staff will hold your luggage in a secure bell room. If your departure time is after checkout, the same still applies. It is a $50 dollar cab ride from here to JFK.

Overall, this hotel was the foundation of, and lynchpin to, our wonderful visit to Brooklyn. It will be our "go to" for future returns. ( hmmm... have I said too much ; ).

Incredibly accommodating hotel and staff! Just moving to the city with our dogs and we had to keep extending our stay while looking for an apartment and the back and fourth from the hotel and apartment searching was stressful so it was very helpful having such an accommodating and clean hotel to come back too that was comfortable for our pets. Very clean and modern with everything you need. A great bar and sitting area outside. Great management and staff. Walking distance to everything you need and really good restaurants. Highly recommend!

Free bikes to explore Brooklyn with. And fresh cookies in the lobby.

This place is a perfect unexpected gem in Brooklyn. The staff is friendly and courteous, the room is cute and just enough to get you through the night and there's parking next door . Perfect.

Friendly staff and a great Location. We love this Hotel for large groups! The staff gets back to you quick and has great knowledge about the neighborhood to make large event bookings so simple. The little perk of having bicycles to use for the day is extra fun for the guests. Use Jessica and Tanya to help you book everything you need. It will make your stay in Brooklyn be way less overwhelming.

First night I was given the wrong room despite booking 6 months in advance & then a few days later my sunglasses were stolen from my room.

Upon arrival the staff, especially managers, seem preoccupied and unwilling to help with our early arrival. After that though, staff seemed to warm up. The cleaning staff, very helpful and super friendly. The room was nice, clean, and not to small. Very quiet for the location and a parking garage right next door. We'd go back for sure.

The rooms are pretty damn big I will say it's definitely worth it I will be visiting again soon

We got locked out of our friends apartment and this hotel was the closest with an available room that was also affordable. It was three am and the front desk staff was so nice, accommodating, and helpful (from the first phone call and on arrival). The free breakfast in the morning was great. Rooms were clean, comfortable and spacious enough. If I m ever back in Brooklyn I will be staying here again .

Nice rooms with an Ikea vibe right on Smith Street. Great service. You can get parking, for an extra fee, in a garage next door. Super clean rooms, comfy beds.

Super cool/hip hotel. You don't get the views that you might get with bigger named hotels in downtown Brooklyn but the location is 100 times better than being in downtown Brooklyn. The amenities are all comparable, but you can't beat walking outside and having all the shopping, restaurants, etc that are offered on Smith and Court St as well as Atlantic Ave

Nu Hotel has a contemporary look and vibe. It was very clean and service was fair, minor attitude from front staff members but nothing too dramatic happened. Free continental breakfast was selective but fair choices. Would come back to stay here again if I'm in NYC/Brooklyn!

Great choice. Everything is good, from the subway for about 15 minutes to the green line. Breakfast as usual is not very good, but there is generally bad with food. Plotenets a lot, the rooms are spacious. Quiet. Friendly staff, but this is also normal. There are bicycles for hire. Brooklyn and all that. On the contrary, it looks like a prison;) View from the window into the courtyard in the photo.

I got keys to my room at 1:30 am and when I got in there was somebody in there sleeping. Not the first time I've experienced them giving away my room to somebody else too.

Beautiful hotel with all necessary amenities and good service

Awesome internet find by my husband for a quick little weekend getaway! We will definitely be back to this hotel: room, service, location were all fantastic! And parking was reasonable as well.

It is very good but it is expensive for the services offered

Room was large and clean but bedding was too soft. Air condition was extremely loud.

Let me start off by saying the staff were extremely nice but with that being said the hotel is more like a motel. if you want to hear everything your neighbors are doing come to the Nu Hotel. First off most of the rooms are extremely small, if you're trying to get some sleep in the daytime u won't because you're going to hear every door slime on that floor from the cleaning lady to a neighbor. CONTINENTAL BREAKFAST now that is somewhat of a joke they say it because of covid-19 your not getting any hot food you're only getting a grab and go. And if you get there in the last hour and there isn't any thing left for you it's not being restocked. Let's be honest if you're looking for high price luxury NU HOTEL is not it.

All I can say is meh. You can get better quality at the same price elsewhere. The hotel was rather basic, not offering much at all. Also, the breakfast isn t worth waiting for.

Hung out in the bar after hours following a wedding. Concierge was nice and didn't harass us.

The hotel was clean. The room wasn't huge, but was trendy and nice. There is no parking, but there is a parking deck next door (45 bucks for overnight). Staff was friendly. Bar is small; open to 11. Complimentary coffee, English muffins, bananas, and oatmeal. A little expensive, but I would go there again.

I was only visiting someone in the lobby who was staying there but they had complimentary cookies with tea and coffee. The person I was visiting said they had a great experience all around while staying there.

Very nice, modern design. They don't serve food except for breakfast

Easy online booking. Good information on the site and lots of pictures, room rates reasonable for a boutique hotel. The hotel was clearly marked and easy to find. The hotel does not have it's own parking but there is a garage right next door with great rates and two more right down the street. The hotel is well situated for the subway as well, at least two metro stations within a 5 minute walk and back bus station outside. Check in was a breeze. They have bike rentals, an attractive (but a little small) lobby with a bar. Staff were pleasant and helpful. The room was gorgeous, king sized bed was comfortable, bathroom clean with good toiletries. Fully stocked mini bar with very reasonable prices and a good array of alcohol. Large flat-screen TV, desk, sizable closet with a safe. Room was clean and temperature was comfortable, the decor was very chic. Could not hear a thing from any of the other rooms on the floor. Free breakfast in the morning with many options for food. Check out was a breeze, complementary bag check on the way out to enjoy the rest of the day. Only regret is that we were only there for one night and did not get a chance to see the exercise center. Would definitely stay there again.

We just checked in and I am thoroughly disappointed. So dumpy in person. Does not look anywhere as nice as the internet.

Nu hotel has a very attentive staff drinks were made good even during peak business hours bartenders worked quickly good enviorment and good service

Very comfortable rooms. Clean, quiet, and modern hotel.

I don't see nothing wrong, with a little bump and grind....

Awkward rooms, could not accommodate out early check request, seemed unorganized. Overall not my favorite hotel experience, but it was good enough for an overnight stay.

This was one of the best hotels we have stayed at in New York. Very clean, comfortable, and the service was excellent. We will definitely go back.

Great atmosphere, good customer service and clean rooms, in the hart of downtown Brooklyn.

Excellent and comfortable stay. A good and tasty breakfast, staff very kind. Excellent value for money. Highly recommend.

Trendy, with nice, and clean rooms. Got a good deal through a night of booking. Front desk staff who checked me in seemed to be forcing self to be cordial, but I guess he was trying. I prefer it when hotel staff act like they want you there personally. The interior designer also seemed to have think a shower design that floods the rest of the bathroom floor would be fun, and that the built in reading light is something you'd only want on with the rest of the lights, but every other small touch was lovely.

Nice hotel with quirky rooms that make this place fun. Each room seems to be it's on character. Stayed here with other in different rooms and found it fun to go see what the differences between them were.. Rooms were spacious and clean. Has continental breakfast served in the morning in the lobby. Coffee bagels, sweet rolls, deli meat and cheeses..cereal.. fruit. It was lovely. Would stay here again. Staff are friendly and attentive.

Great modern boutique in an excellent location near shops and cafes. Carlos was provided excellent customer service.

WARNING: THIS HOTEL CHARGES A "RESORT" FEE. [In Brooklyn?! Are you kidding?] I downgraded it 2 stars for deceptive advertising. I downgraded it one more star for the bathroom. We had a "disabled" room which had a very large bathroom. Unfortunately, they had a lousy architect! The shower was large, but had a very small lip on the edge to contain the water. With a fabric shower curtain that billowed out with the heated air of the shower, water easily escaped the enclosure. That would have been OK if the floor had been angled TOWARD the shower. Alas, it was not. It had a severe angle AWAY from the shower. The result was half the bathroom was flooded by the end of a shower. So we had to mop it up with a bath towel.
The room, itself, was fine, the bed comfortable and the European style breakfast was also okay.

Very nice hotel with amazing art in the rooms. Nice appliances and small touches.

No complaints, relatively clean and cozy. Room size was nothing to rave about. I enjoyed my stay. Staff was polite.

this is not in New York, New York.
its Brooklyn, New york

Only 15 minutes into Manhattan? Sign me up! This is the perfect hipster hotel, right down to the organic bedding. Stayed the night with some friends and was shocked that hotels can come with a chalkboard. Needless to say, drunken Pictionary was played. It's right by the F train so the trip home the next day was a breeze.

The hotel was quite modern and comfortable, which made my stay very different. I liked the atmosphere. They have nice sized rooms for couples, and the bathrooms are beautiful and spacious.

The downsides I had of staying here is that I wasn't told about the extra $50.00 deposit when booking the room. I even double checked the expenses online for all the final charges, and that was never stated. I was only told this after arriving. It's very dissapointing when you are expecting to pay a certain amount, and then there's more added on top of it. Kind of misleading.

The second thing is that the floor I was on, (floor 2) smelled heavily of marijuana. Being pregnant, that was pretty difficult to have to smell when coming in and out of my room.

Great location and a great hotel. Stayed here for 4 nights and I thoroughly enjoyed my stay here. Friendly staff and a very good breakfast in the mornings. Rooms were nice.

The worst hotel night ever. I booked one night to get away from noise, and everything just to get here and have to endure a night with ongoing music and weed smoke. Yes, a party during COVID-19! I called downstairs countless times up until 3:00am, and nothing was done about the partygoers.Then upon checkout, I tell the attendant and he said he wasn t here last night . Don t waste your hard earned money here, they clearly don t care about their guests. Save some coins and stay at the Marriott.

Nice place with good food, good drinks, excellent location and customer service. But a little flaw in its internal decoration.

Clean, friendly and a great breakfast! Would stay again. Also - loved the chalk wall to draw on in the room!

Everything was good except they put all these drinks and sodas in the room and later you find out they don't come with the room. No complimentary. Also hold $50 plus your card #

Good, friendly, comfortable hotel.

The location is superb, if you want the mellow Brooklyn vibe, which suited us after long travel and busy days. The shops, cafes and bars and restaurants in the area are superb. And travel is great from here.

The welcome was very friendly. The room was good, basics like mattress, shower, toiletries, and coffee were all excellent. The room was tired however, with broken blind, safe, and sockets, and a crazy noisy fridge.

Would choose to stay here again based on price, but the experience lacked any real spark, and hasn't earned my loyalty... Yet.

Convenient, good breakfast, rooms are comfortable. Great stay.

This Hotel is very clean and comfortable. The service desk is very polite and courteous.

Awesome facility. Was there for a friend's wedding this weekend, and they seemed to love everything!

Thanks again for your time and consideration and look forward

Very cool fresh take on a hotel stay. Good location and very helpful staff.

Very nice! Small rooms, but not too small! Rooms are very modern and cute!

Good service, nice room, awesome location, but you pay for it.

I love this hotel. Very clean and cozy. The breakfast was pretty good for continental

The lobby is not large, but there is a comfortable sofa, a counter table and a foot chair for coffee and cookies.
It's easy, but it's also nice to have free breakfast.
The staff is very friendly.
The rooms are small.
A stylish hotel in a location where you can live in Brooklyn's local life.

Great hotel, nice location at the end of Smith street. Love the courtyard with cherry blossoms.

Great hotel with affordable prices! The hotel is close to so many different lines of metro that go directly to manhattan. Is in the heart of Brooklyn and next to a NYPD station. So easy to get around with a lot of restaurants and stores around.

I'm freezing there's no heat. The chargers and bed side lamps don't work. Just what you expect for $400 in NYC.

The courtyard-facing room (on 3rd floor) was very quiet and comfortable. Local restaurant options are many!

Awesome place, Clean, stylish out of the way With courteous and professional staff!!!

The AC was loud. Impossible to sleep. Breakfast very poor.