Northwestern lake forest hospital Review

Not sure about the people leaving all the negative reviews but between this facility, the one in downtown Chicago on 259 E. Erie where I had my 3rd surgery on my left wrist to have some hardware removed and LF Pediatrics for my kids, NM is truly THE BEST hospital system in the entire state and has been in the top ten in the US for a while now.

The doctors, RNs and staff deliver top notch service in a state-of-the-art modern facility which is kept squeaky clean and with the current COVID situation, well sanitized for the safety of the public.

Cafeteria has good reasonably-priced food, there's a gift shop, a Starbucks with a limited menu and a Walgreens pharmacy as well. My son who's now 5 was born in the old facility and my youngest son born this past Dec. 8th obviously was gonna be born in the best of the best of Lake co.

Around here it doesn't get any better than Northwestern Medicine. My newborn was born at a healthy 10lbs and 10oz but had some issues with low blood sugar and low oxygen levels while feeding so he was transferred to the Special Care nursery for a few days before coming home. The entire staff were superb in monitoring and caring for my baby boy who finally came home on the night of Dec. 14th.

Hands down, this is the go-to hospital of choice for any health related concerns and my family and I will continue coming here.

One of the best Hospitals in the the country! Clean! Excellent staff! New remodeled location.

I had my first and so far only baby here. I really appreciated the help of all RNs that took care of me in Labor and Delivery. Some did stood out more than others but overall experience, I felt comfortable during my stay.

This review is about the in room Food Delivery. At around 11:45 am my wife called the food delivery number at 5-6802 and she ordered an omelet. Her name and room was confirmed and the person on the phone said that the food would be delivered within 45 minutes. An hour later the food had not been delivered. When both my wife and nurse called the person on the phone said she never placed the order. (In reality my wife had placed an order but the person on the phone lost the order.) The person on the phone would not admit fault and did not apologize. This was absolutely horrible customer service. The person on the phone had to take the order for a second time. It is now 1:19 p.m. and my wife has been waiting for food since 11:45 a.m. The manner in which the food delivery was handled is extremely unorganized and unprofessional. The nurse said she was going to make a report about the poor service from the food delivery department as she was a witness to this experience.

Beautiful, spacious, well appointed. Our appointment was a handled very professionally and we went home quite quickly.

My mom was on B1 and D2 and the staff on both floors were so kind to her. They were thorough and efficient. They took great care of my mom. The Palliative care staff were very helpful in my family figuring out our next steps. I highly recommend this hospital.

I am wondering if medical staff are qualified as a healthcare professional or not. I had some bleeding and called to labor and delivery to get advice for the care on Sat. Dr.Hubbell from ob/gyne informed me i don t need to worry about it or come to hospital until Monday(8/30/2021). He told me all my previous results were good so far.

But it was bloody show and i got contractions Monday. Actually i had talked one of nurses from another hospital. She recommended me to see doctor asap because it had possibly to be a bloody show. I had ignored nurse s opinion and I took hubbell s advise. It was bad choice. It dragged me and my baby unsafe situation. I will stay away from this medical group. How can i trust doctor who does not know blood show. How medical doctor could not be aware of potential risk for patient

Doctor was so busy with many patient on the day. I had to delay my delivery until doctor revisited me. Ridiculously i could feel my baby s body is between my leg. I felt i needed someone who can help me asap

After I discharged, They sent me survey via email. One of nurse manager sent me follow up email. I shared this awful experience with the nursing manager. But i never had received any follow up call/ email from her.

I regretted to choose this hospital as my primary ob/gyne. You( medical team/ staff) did not do your best for your patient. You failed to be a healthcare professional.

I rarely write negative reviews but I'm hoping this can save even one person from making an awful choice. If I could give this place negative stars I would. Absolutely abysmal patient care. Don't go here unless you are literally dying, and even then, choose another place so your loved ones don't end up with inflated prices and bills for "water fountain views". I was treated awfully, I came in pain and left in pain, I was there for maybe 5 hours (no surgeries or pain meds) and $14,000 worth of bills later left with no answers. Years later I am now reviewing results from one of my tests (that were not shared with me at the hospital). There are things on the test that explain pain I've been having for 2+ years now. Again, I was told everything was normal. I was charged twice for the same test and have still not gotten the hospital to correct my charges. They insisted on ordering thousands of lab work despite having access to my lab work on file from my doctor 3 days before my visit. Patient services is a joke. Expect to be overcharged and dismissed. I really expected so much more from Lake Forest. It looks pretty from the outside, and that's about it. Go literally anywhere else.

The central scheduling is horrible. On average it takes over 25 minutes to get to a rep. The reps are great and very helpful its just a matter of reaching them which is not fault of theirs.

Nurses, Doctors and overall all the staff in the hospital were friendly and great. I do not know how one could get better care than here. It is a great place to be in, if you are expecting.