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N
3 years ago

They gave us a quote for $900 to repair our vehicl...

They gave us a quote for $900 to repair our vehicle. We took it to another shop for a second opinion. The mechanic took it for a ride and told us they diagnosed the problem incorrectly. It turned out to be a $300 repair.

J
3 years ago

Damaged vehicle and would take responsibility.

Damaged vehicle and would take responsibility.
It's on camera. They admitted he did it and could careless. When he was told he wasn't getting paid and they would be covering damages. They said were taking the car or calling the cops.
I called the cops.

F
3 years ago

Don't get robbed by this place Took my 99 Blazer i...

Don't get robbed by this place Took my 99 Blazer in because it was stuck in 4 wheel low and they called me back with a 3200 quote because he swore the transmission was bad even after arguing with him that I never had any signs of transmission problems before pressing the 4x4 low button so I got it from them took it to a steet mechanic that I knew and he fixed it in a day all it needed was a new fuse and it drove great ever since.

P
3 years ago

Zero stars if that were possible. Made huge mistak...

Zero stars if that were possible. Made huge mistake on a simple repair. I know no one is perfect but they did nothing to correct it. Had another mechanic fix car & brought them the part so they could see how it was installed backwards. I didn't ask for anything, just wanted to let them know. My complaint is that they never responded. Really feel like they took advantage of me & didn't care. I like doing business with honest people so I will never go back or recommend them.

P
3 years ago

Wish I could give zero stars. Did shoddy work on a...

Wish I could give zero stars. Did shoddy work on a basic repair. Talked to them to let them know as a courtesy. She told me she would talk to the mechanics and call me back. Never received a call. Two other mechanics that looked at the car couldn't believe that they did nothing to make their mistake right. Don't trust their workmanship or ethics.

K
3 years ago

Customer Service yesterday (Sunday afternoon) was ...

Customer Service yesterday (Sunday afternoon) was phenomenal. It was a sweltering hot day on our motorcycles and Deb went above and beyond to get our group cooled down! Some of us in the group remembered Deb from 2 years ago when we stopped to get gas. Reminiscing began and it was as if we had met up with an old friend! To say that Deb went above and beyond is an understatement! Deb, we will definitely be back to see you when we drive through Mauston again! A 5 star rating is NOT high enough for customer service here! Deb deserves "Employee of the Month" Status for months on end!!

G
3 years ago

Often the cheapest gasoline in town and s major br...

Often the cheapest gasoline in town and s major brand name gssoline. Their middle octane is always as inexpensive as plain regular and premium is the highest octane rating available at 93 . Their gas may contain up to 10% ethanol. Plus there is a full service mechanics garage and hunting and fishing equippement, bait and licenses.

T
3 years ago

You feel welcome when you go in, they offer more t...

You feel welcome when you go in, they offer more than just fuel and auto repairs. They have the best fishing tackle available in the area, fresh bait, items for the campers and they also offer meats and sausages from the local meat market! They do an awesome job of trying to accommodate all travelers and outdoor lovers!

K
3 years ago

Do NOT GO HERE!!! They overcharged me for tow serv...

Do NOT GO HERE!!! They overcharged me for tow service. 529$ for a tow out of a ditch. I go to pay n get my car and the lady flat out tells me that they are pocketing 200$ and tried not including it on my receipt. Her direct words were I m not writing the 200$ on the receipt because the boss man told me not to, he said it s none of the wife s business. I told her that I needed proof of the 200$ cash, the rest of the payment was made on a charge card. She wrote on my receipt 200paid cash but still refused to write it on the original merchant copy. SO WRONG, SHADY BUSINESS, NOTHING ADDS UP. Juneau County needs not to contract with them. BAD ETHICS, BAD BUSINESS. They need to be AUDITED AND someone go to jail

N
3 years ago

Broke down in Mauston with a flat tire and no spar...

Broke down in Mauston with a flat tire and no spare. We showed up first thing in the morning and they had us back on the road in a half hour. The price was far less than I expected, even with the $20 tip I gave them. Cannot recommend the good people at Northside Mobile enough.

N
4 years ago

I was stuck in the snow on the side of the road.

I was stuck in the snow on the side of the road.
They were courteous on the phone, kept me updated as to when they could get there, and were professional when they arrived.
I d call them again in a heartbeat.

l
4 years ago

Got a wheel alignment from this shop.When they put...

Got a wheel alignment from this shop.When they put the tires back on they put them on crooked Another time they put a gas coupler in the hose for the idle control motor to quiet it instead of fixing the problem.

J
4 years ago

I got my oil changed at North Side Mobile. A few m...

I got my oil changed at North Side Mobile. A few months later I open my hood to notice the oil cap was gone. I contacted the owner to see if they had it there since they were the last to complete an oil change for my auto. I believe they forgot to put it back on. Owner replied, " well my initials are on the paper work but I didn't service your car".He positively was the one who serviced my car. He told me,"it probably vibrated off and if I bring it in he could help me look for it. My thought was, really, how dumb do you think I am. So I told him, "I'm sure it didn't vibrate off and it would not be in the engine if that could have happened. So I stated, "I won't be bringing my car back". He stated rudely, " then I won't help you"!!! Then hung up on me. The owner is very rude and will not admit to any mistakes he could have made. The oil cap is just $6.00, the disgruntled customer.....priceless.

d
4 years ago

Recently had break lines replaced...estimated at 4...

Recently had break lines replaced...estimated at 400. Then next day i was quoted 500. By the time it was completed on the third day the balance due reached 650. in process the owner broke bleeder valve off and charged me for a new caliper. Inspected work before driving away...lol. old break lines were cut but not removed. Bends are almost kinked. New lines kinda just run wherever...not secured in brackets. Asked attendant about discrepancies and was told " i better learn how to remove lines and secure new ones!" Unbelievable!!! Job looks like a child did it.
this place give auto mechanics a bad name.

P
4 years ago

Horrible customer service. Lady at the counter who...

Horrible customer service. Lady at the counter who is apparently the owner, is a miserable person to try and deal with. We had issues with the wrong information being relayed from the desk to the shop, torque specs not being followed for lug nuts, cross threaded lug nuts, and various other issues. After a disagreement with her over whether they had even worked on my vehicle they then canceled our appointment without notice or a phone call. Highly recommend you go elsewhere.

T
4 years ago

My vehicle was towed I here in April 19th,2018, af...

My vehicle was towed I here in April 19th,2018, after a car accident on Interstate 90-94, and has sat there ever since, waiting for the insurance company and repair shop to agree on a price for the repairs

It sounds like my insurance company and the dealer are BOTH trying to take advantage of the other. ... and so I wait...

UPDATE: in late August, after a 8-12" rain event, my vehicle was apparently heavily damaged by flood waters, and I've enlisted the help of an attorney to get the insurance company to pay out enough for a replacement vehicle...