Northside Apartments Reviews

After living here for almost a year, I can confidently say that this is the absolute worst place to live. UTD students: find somewhere else to live that will save you money and treat you better.

As many like you, I was excited to live here. I believed it was a nice place, clean, and the best location to live as a student.
However, the moment I moved in, I was greeted by cockroaches and leftover food from the past owners. My roommate and I did the obvious thing, went down to the leasing office to talk to the manager about our problem. He let us know that the cockroaches were a common issue, but with their pest control company, they would fix it ASAP.

We believed them and when the pest control company came the first time, we were not notified when they had come, so my roommate had to go ask the office the time that the company had sprayed our apartment. Since it seemed that everyone was clueless on the time that the company had gone, my roommate and I were forced to be out of the apartment all day in order to not inhale any of the excessive fumes. We realized that after a few weeks, the problem had not been solved. So we put in another work order to fix the problem. Keep in mind that I am a neat freak and love to clean, so our apartment was always tidy.
Our little "friends" loved the kitchen and some even made their way to my bathroom, which was lovely to find while taking a shower might I add.

This fight between the manager and us never ceased. We wrote a strong letter demanding to get this fixed or to give us a discount on our monthly rent, as this was NOT the living conditions we had agreed upon when we moved in. To simply put it, nothing successful was ever done. I lived in fear in my apartment and the issue was never resolved.

This is just one of many problems I encountered while living here. Not to mention the people who would stumble into the halls at 3am extremely drunk punching out EXIT signs, elevators not working, being locked out multiple times because the doors didn't unlock when using my proximity key, and the absolutely loud nights in the bars that can be heard from the 4th floor.

Please do yourself a favor and find another apartment complex. I promise you that the little bit of time you would be saving to go to campus by living at Northside is not worth the constant disgusting conditions that they put you in.

While it may look amazing in the official pictures/photos they put out on their ads, and even in person, do not be deceived; if you are going to UTD at least, official on-campus housing is a much better option than leasing here.

Other than being overpriced for what they are, their passing-grade amenities do not match their outstanding greed and malicious business practices, where they desire only to squeeze out the last penny from fresh blood that is college freshman/sophomores.

Additionally, their policies regarding lease payments under the impacts of the COVID-19 pandemic made me realize just how unfriendly, blood-sucking and disgusting the management/upper-management is, and/or operates.

If you love yourself even a little bit, do NOT live here. They will do everything in their power to avoid helping you in every situation, including randomly closing the office early without warning, leaving the phone off the hook, and ignoring emails. I lived here in 2018 and out of all the apartments I have lived at since, nothing will ever compare to how incompetent Northside is at handling their business.

I parked in a place where there were NO SIGNS INDICATING RETAIL OR RESIDENTIAL PARKING as there are in other spots and even on the map Of north side it is not indicated who cannot in those spots so I parked there and was towed. When I asked the staff about it they told me I was towed and when I asked where the signs were to indicate it was resident parking only I was told they were at the ends of the street indicating the whole street is resident parking which is untrue- I went back and checked and took pictures of the lack of signage, and the only towing sign I saw was on the parking garage which I didn t park in. This cost me over 250$ for someone else s lack of signage and extreme enforcement of rules that are not posted.
I parked on the other side of this sign- where there is NO ARROW SAYING ITS RESIDENT PARKING and on the map at the very top where the parking spaces are blank and no writing indicating resident or retail parking only? That s where I parked. No signage and not even indicated on their own map.

When I first moved into Northside all the facilities worked well and the apartment overall was nice. However, over the past six months my roommates and I have faced countless random charges. We have called the office several times and they still haven't stopped these charges or given a specific reason as to why we get them. There are also random alarms that constantly go off and can stay on for days at a time within the apartment buildings. Furthermore, they charge an amenities fee just for you to get kicked out at 6:00 PM. A below average experience at best.

It was pretty nice when I first moved in. The last few months things have gotten really bad as the fire alarms are constantly going off and the hallways have gotten very dirty. Northside has been hard to reach and is not fixing the problems. We have emailed and called about issues and they take long periods to respond and send automated responses.

It s an amazing place n atmosphere. Safe, clean, n luxury for fun n education. I m so happy to be here. The leasing process is so smooth n safe. Their managers Bin n Taylor are so down to earth n helpful n would listen to your requirements to insure you get even your preferences. It s the home for everyone here coz the team are so friendly n you would feel that you re living with your other family even when you re a stranger. I would highly recommend this lovely place.

I just moved into Northside Apartments Phase 2 and had a great experience! Since I am from Peru and I had a rush to move, I can say that I had a fantastic customer service with Daniel. he followed my application and every concern that I had through the live chat. He was so patient with me! And I am very glad to finally be here. This first month at Northside has been incredible and the managers at the office helped me with every question that I had

If you unfortunately decide to live in this trash community, beware of the most disgraceful, incompetent "employees" working here. The management team is unhelpful and rude, and only care about taking your money. Trash everywhere in the halls and elevators; constant broken alarms and power outages; and not a single intelligent person to help with questions/concerns. The only good people working here are the maintenance team -- they are timely, professional and helpful, unlike the rest of the employees. Stay away!!!!!!!

This apartment complex employs some of the most incompetent and rude workers I have ever come across. They cannot answer simple questions or address any concerns in a professional manner and will constantly try to swindle more money from residents. I lived here for more than 1 year and have never had a positive experience with management, and to top it off was actually screamed at over the phone by a worker in the leasing office. DO NOT LIVE HERE! They will constantly try to scam you into paying higher prices and then verbally accost you when you try to fix any issues. Not to mention the price is way too high for the absolute trash service you receive.