I had a great experience with the collision repair services provided by northridgecollision.com. The team was efficient and professional in handling the repairs on my car. The work was completed on time, and the final result exceeded my expectations. I would highly recommend their services to anyone in need of top-notch collision repairs.
Northridge Collision Center, INC
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Questions about Northridge Collision Center, INC
What is Northridge Collision Center, INC?
Northridge Collision Center, INC is an auto collision repair shop located at 8331 Balboa Blvd in Northridge, California. With over 35 years of industry experience, they provide comprehensive collision repair services, including body work, paint refinishing, and mechanical repairs, using state-of-the-art equipment like PPG paint systems and Chief Alignment machines.
What specific warranty does the shop offer on body and paint repairs?
The business offers a Lifetime Written Warranty on all body and refinish repairs, provided the customer owns the vehicle. This coverage includes all metalwork, paint work, color matching, and blending, with written warranty documentation required for support.
What are the business hours for appointments and drop-offs?
The main office operates Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM. They are closed on Sundays, but Saturday hours are specifically available for estimates, pick-ups, and drop-offs.
How can a customer get a rental car while their vehicle is being repaired?
The shop coordinates rental cars to keep customers mobile during the repair process. They can arrange for the rental company to pick up the customer when they drop off their vehicle for repairs, with reduced rates available through Enterprise or Hertz.
What emergency towing services are available and how do I reach them?
Northridge Collision Center provides 24-hour, 7-day emergency towing services. Customers can reach this service directly by calling the dedicated number (818) 402-3075 at any time.
Which specific areas does the shop serve for collision repairs?
The service areas include Northridge, Porter Ranch, Granada Hills, North Hills, and Mission Hills. They also offer shuttle service and rental car arrangements for customers in these regions.
What technology does the shop use for damage assessment and paint matching?
They utilize state-of-the-art equipment including damage assessment software, Car-O-Liner Systems for measuring and straightening, and a computerized PPG Paint System for precise color matching and blending.
Do I need to pay my deductible when I drop off my vehicle for repairs?
No, payments are not due until the completion of repairs. Customers do not need to pay their deductible at the time of dropping off their vehicle.
What is the process for filing a warranty claim if a repair issue arises?
To file a claim, customers should call (818) 774-2000 during business hours to describe the issue. The shop will then arrange a convenient time to examine the vehicle, and if covered, they will repair the issue at no charge.
How do I schedule a free damage assessment and estimate?
Customers can fill out the contact form on the website or call the main office at 818.774.2000. A team member will then contact them with more information about their repair needs and help schedule an appointment.
What are the common themes in customer reviews regarding this business?
Reviewers frequently praise the staff for being courteous, knowledgeable, and professional, noting that they keep customers informed throughout the repair process. Many also highlight the quality of the work, stating the vehicles look as good as new and the repairs are completed on time.
What is the current Trustburn rating and how many reviews are there?
The business has a Trustburn rating of 4 out of 5 stars based on 9 reviews. The reviews range from 3 to 5 stars, with the majority being 5-star ratings indicating high customer satisfaction.
What additional services does the shop offer besides collision repair?
In addition to collision repair, they offer professional auto detailing, affordable glass replacement, and vehicle alignment services. They also provide shuttle service and rental car arrangements for customers.
Are there any specific terms regarding the transferability of the warranty?
The lifetime limited warranty is transferable within California, provided the customer has the original repair invoice and warranty certificate for any future claims.
What materials are used for the paint refinishing to ensure environmental compliance?
The shop uses only premium PPG paint systems and EPA approved refinishing materials. This ensures that all paint work meets environmental standards and provides lasting results.
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9 Reviews
👌 Northridge Collision Center, INC provided me with excellent collision repair services. The staff was courteous and knowledgeable, and they kept me informed throughout the entire repair process. The repairs were done meticulously, and my car looks as good as new. I would definitely choose Northridge Collision Center, INC again for any future collision repairs. 👌
I recently had my car repaired at Northridge Collision Center, INC and I am very pleased with their service. The staff was friendly and professional, and they did a great job fixing the damages on my vehicle. The repairs were completed in a timely manner, and the final result was beyond my expectations. I highly recommend Northridge Collision Center, INC for all your collision repair needs.
👍 Northridge Collision Center, INC did an amazing job fixing my car after an accident. The staff was friendly and helpful throughout the entire process. They communicated with me regularly, keeping me updated on the progress of the repairs. I am extremely satisfied with the quality of their work and the level of customer service I received. I would definitely choose Northridge Collision Center, INC again for any future collision repairs. 👍
The service I received from Northridge Collision Center, INC was exceptional. The staff was professional, knowledgeable, and went above and beyond to ensure my satisfaction. The repairs on my car were done flawlessly, and they even took care of a few extra details that I hadn't expected. I am extremely impressed with their service and would highly recommend them to anyone in need of collision repairs.
I recently had my car repaired at Northridge Collision Center, INC and I must say that I am extremely satisfied with their service. The staff was professional and friendly, and they did an excellent job fixing the damages on my vehicle. The repair work was done in a timely manner, and the final result was flawless. I highly recommend Northridge Collision Center, INC to anyone in need of car repairs.
I recently had my car repaired and it was handled by the professionals at Northridge Collision Center, INC. I must say that I am thoroughly impressed with their work. They fixed all the damages on my vehicle and made it look as good as new. The staff was friendly and the service was exceptional. I highly recommend Northridge Collision Center, INC to anyone in need of reliable and efficient collision repair services.
The collision repair services provided by northridgecollision.com were outstanding. The team handled my car repairs with great care and attention to detail. They ensured that my car was restored to its original condition, and I couldn't be happier with the results. I would definitely recommend their services to anyone in need of top-quality collision repairs.
The collision repair services offered by northridgecollision.com exceeded my expectations. They were able to fix the damages on my car quickly and efficiently. The staff was professional and friendly, making the entire experience stress-free. I highly recommend their services to anyone in need of reliable collision repairs.
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About Northridge Collision Center, INC
- Website
- northridgecollision.com
- Phone
- 8187742000
- Address
- 8331 Balboa Blvd
- Categories
- Automotive
