Questions about Northeast Property Restoration
What is Northeast Property Restoration?
Northeast Property Restoration is a disaster recovery service provider specializing in water damage cleanup, mold removal, fire and smoke damage cleanup, sewage cleanup, and vent and duct cleaning. They offer vapor barrier installation and provide free inspections and damage assessments for homeowners, property managers, and renters. The company operates 24/7 with live calls and claims to have a+ BBB rating and HomeAdvisor Elite Service Award.
Which counties and areas does the company serve, and how can it be contacted?
The business serves Broome County, Tioga County, Tompkins County, Cortland County, Susquehanna County, Chenango County, and Lakawanna County. They are located at 36 Kentucky Ave, Endicott, NY, 13760, and can be reached by phone at 6078820497 or via email at [email protected]. Free inspections are offered for property owners and homeowners, though a fee applies for renters or those buying a home.
How quickly does the company respond to water damage emergencies?
The company claims to respond to water damage within the first 24 to 48 hours to prevent structural damage, content damage, and mold growth. They emphasize that a presence of unwanted water poses immediate health and safety concerns and that flooding should be addressed as quickly as possible.
What certifications and insurance details are mentioned on the website?
The business is IICRC Certified and fully insured. They also state that they are locally owned and operated, which they cite as a reason to choose them over other providers.
What specific complaints have reviewers raised about the company's communication?
One reviewer, Dan Grassi, criticized the company for being deceptive and misleading regarding estimate delivery. He reported that after an in-person evaluation, he was told he would receive an estimate within two business days, but the company never followed through or returned his calls.
What are the stated response times and inspection policies for new customers?
According to the website, the company aims to be at a customer's door in 60 minutes or less for free inspections for homeowners. They also offer free inspections and damage assessments as part of their initial engagement process.
How does the company describe its approach to fire and smoke damage cleanup?
The website mentions that they have trained specialists standing by to contact customers and that they work quickly to mitigate damage after a fire is out. They emphasize that timing is critical for fire damage repairs to maximize recovery.
What credentials and training claims are made by the company?
The company states that they have 60+ five-star reviews and that they are certified and trained to the highest ability. They also mention that they are fully insured and locally owned and operated.
Where is Northeast Property Restoration located?
Northeast Property Restoration is located at 36 Kentucky Ave, Endicott, NY, 13760, Endicott, New York.
Does Northeast Property Restoration have reviews on Trustburn?
Northeast Property Restoration has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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Questions & Answers
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About Northeast Property Restoration
Water damage can be a very stressful and destructive situation. A presence of unwanted water within your property poses immediate health and safety concerns. It is extremely important to respond to flooding and/or water damage as quickly as possible, preferably in the first 24 to 48 hrs. If flooding and/or water damage is left for too long, structural damage, content damage, and mold growth will occur.
- Website
- northeastrestore.com
- Phone
- 6078820497
- [email protected]
- Address
- 36 Kentucky Ave, Endicott, NY, 13760
- Categories
- Business supplies and equipment
