I give 4 stars only because I had one day where my nurse and PCT were a complete lazy mess. Otherwise I was cared for and attended to all times of day for 5 of my 6 day stay. Temperature was perfect in my room (semi private). Stayed on the 5th floor where the toilet was extremely low and hard to sit on with the type of surgery I had. Shout out to Ashley and Josh two of the best nurses during my recovery.
I just have worst emergency service in here, they try to keep me in without reason for charge money. What kind of doctors and physicians like this. So useless.
Everything went well preop. Postop I spent 6hrs in recovery waiting for a room to be cleaned. I had total hip replacement and the bed they put me in sagged so bad in the middle that when trying to get out of bed it was cutting into the back of my legs. The mattress was too short for the bed and totally worn out. At 3:30 am, the night nurse assistant Mike, did an awesome job of finding me another bed and getting me transferred into it.
Was in the baker act for three days and given a phone number Incase I had any troubles with the medication. Well they wouldn t answer the number tried calling it for days so I called the hospital bakeract department and they said i can t speak to anyone because I m no longer a patient there. Greatttt hospital.
Great mammography department , the staff are friendly and efficient !
Never go to this hospital..
I've been an RN for 35 years.. I've never seen such incompetent people in my life!!!
Although I received good care as a patient, they don t treat employees very well. Cut hours, don t have adequate staffing, piss poor managers, and HR is a joke! Giving staff short notice when cutting hours. Hostile work environment at times and miserable so called professionals. Glad I left employment there when I did. Closed the department I worked in giving the remaining employees only 10 days notice that their jobs was being eliminated. Yep, that s what being a loyal employee gets you. Funny to see the current manager leaving a positive comment on here as well, . Nothing like doing a little false advertising.
My 3 hour experience was enhanced with prompt, easy, compassionate check-in and continued good experiences with all the professionals involved.
Thorough examination with appropriate procedures to eliminate any concerns. Dr Zachary Wilson has a gentle touch especially stitching my forehead! Exceptional nursing attention with very good discharge instructions. Lots of gratitude for this stand alone emergency care facility.
I had excellent patient care from the minute I walked into North Florida Regional Medical Center to the minute I left. The Pre-Op team was caring, reassuring, and efficient. The care of the Orthopedic Surgical Post-Op team was equally outstanding. I had lab work, physical therapy, occupational therapy and post-op nursing care in the 24 hour visit. I also was pleasantly surprised at the two meals I had. The bacon at breakfast was crispy! Lunch was more than I could eat, but delicious. It made me a little sad to be discharged before dinner!
The mammography group has professional and caring staff from the top to the bottom. They are poised to assist you with routine health monitoring or more advanced diagnostics and care if needed.
The pre-op and surgery went very well. I had a hip replacement and there was barely any pain. However the day of my surgery I rarely saw anyone in my room at all. Even after I said I needed to use the bathroom I waited for hours! The food is horrible. But I guess that's to be expected. My biggest problem was that I got conflicting information from all of the different PTs I saw. Some of it was pretty critical, like how to get out of the bed etc. I understand the importance of having a family member with you! I was alone
Simply stated: starting with the greeter in the lobby and ending with the nurse who escorted me to the front door there simply cannot be a better more caring staff at any medical facility anywhere in America. This team of professionals is simply the best I've ever encountered. Many thanks .
Excellent care prepping & post op , it really excelled when I got to room 468 N every nurse was spectacular in their care attitude and knowledge base! I felt safe and well cared for. But having such a amazing Managercas Jennifer Weaver well she makes you want to be the best you can be! And it shows across the board from RN , PCT, the clerks and housekeeping. Everyone was awesome.
Was a terrible stay in so many ways.Left AMA went to Shands.
The mammography group has professional and caring staff from the top to the bottom. They are poised to assist you with routine health monitoring or more advanced diagnostics and care if needed.
I brought my wife with stomach pain at 10pm and we stay in the ER until 4am...no beds...no fast atention.
The ER was more concerned with there Joint Commission then care for me, a burn patient. They failed to care for me and sent me a huge bill for NOTHING. Go to Shands UF, they cared for me properly.
As a former employee of this facility I have always loved NF and been proud to recommend patients there. Recently a dear coworker of mine was admitted for surgery. Not only did they not hook up her pain meds after her surgery- forcing her to go all night without (never even un coiled the line like they attempted to hook it). They threw away the comforts her friends and family brought to her while she was hospitalized... flowers, plush animals, and balloons. I am very disheartened and disappointed in the decline of this facility and hope that moving forward they will strive harder to meet their mission statement.
Shortest ER WAIT TIME MY ASS!!! I came into this ER 2 HOURS AGO AND HAVE NOT BEEN SEEN BY ONE NURSE OR ONE DAMN DOCTOR.....THIS HOSPITAL SUCKS.... I will never ever come to this damn hospital again....gotta damn near dead to get some help from this damn place
The employees in all areas, clerical, medical, etc. are superb. They are friendly, behave in a professional and knowledgeable manner, and they made my stay easy and as informed as possible.
I was pleased with the actual service I received, but was in a cath lab room for almost a full day and no one offered water during the stay. I was provided a sandwich after a midafternoon procedure and supper. Also, that portion of the facility is beginning to show its age: repainting, etc. will be needed soon. Also, I am told the cath lab staff was unstaffed on that day.
jwl
poked me 18 times during er visit to take blood including top of my foot, 8 girls in the room ( students) this was after a pic line was installed in my shoulder. photos to follow
From the time I arrived at hospital emergency room and wad admitted cause i very ill. nurses staff and doctor's all involved took care of me made me feel comfortable. .I was in hospital from 10/20/2020 to 10/24/2020. Thank North Florida hospital for being there for me and taking care of me and my medical conditions paved the way to my full recovery .
A huge thank you to the entire nursing team that took care of my wife during and after her delivery on November 2. Our experience was an absolute dream, everyone was so incredibly kind and comforting. We felt at home at the hospital and we will never forget our experience. Nurse Kelsey, thank you so much for your positive energy and guidance through the delivery, you were incredibly kind to my wife and you were the type of person she needed while she was doing her final pushes. I will forever be grateful for having you there. On the postpartum side, a huge thank you to all of our nurses. I believe their names were Katherine and Nicole. Thank you both for your kind treatment and positive energy. Having your sort of energy in the recovery phase was amazing and made the process so much more smooth. My family and I will forever be grateful to the entire team, thanks again!
Excllent stay at the hospital, staff was top notch, however there was no follow up call to see how patient was coming along after surgery.
I want NFRMC know I will not use any other hospital. I have always had a good experience with you. The hospital is clean, rooms are done well. Your employees have always been friendly, efficient , and professional in my care. If I had questions they answered to the best of ability, or would say they were not permitted to answer. My last stay in May,I was very sick and the 7th floor nurses station did a fantastic job. I did not have any complaint other than the usual hospital food. There were day RN's, techs, physical therapist and other helpers that I cannot remember their names, but as I got better, I remembered a few of them. They were Dana and her tech Regina, I hope that was correct. They gave me cards and I told them I was going to write the hospital. These two employees and others employees were great! I had not had a bath in over 10 days and they took the time to give me a sponge bath and do my hair, you have no idea what that meant to me. It was the first time there I felt like a human being once again. They were efficient, courteous, yet firm.. I like that because I know they knew their job and take their responsibilities seriously. I want though for you to let all of the 7th floor group they are to be applauded for all of their hard work in caring for patients daily. Thank You!!! Susan Moore
The care that I received for my recent surgery was wonderful. My doctor, the nurses and other medical staff were professional and caring.
I can understand why the Lake City VA sent me to your facility, the care and treatment for me anyway was great.Thanks for all the help in my stay to have the best outcome as possible.. Deacon Thompson
My pre and post op nurses were outstanding. They were patient, kind, helpful, and really made an uncomfortable situation like surgery so much easier to tolerate. I felt safe and cared for. Thank you.
I was totally upset with their services. I fell and hurt back was in so much pain. They would help me out of bed an twist my back doing so. It seemed like none of the staff knew how to do this. I was in a nice room and when I got back from my cat scan they took me to another room which was totally gross. The person next to me was off up stairs. The lady (head nurse) in charge was rude. I stayed in this room about 15 minutes and asked to be discharged because they wasn't doing any thing to help me with the pain. Did not change bed sheet and I was there for 3 days, and no one would offer to give me a bath.
The staff was super friendly and helpful with the exception of an ER nurse named Frank .
Dr. Figg and Dr. Smock were awesome! They have superb bedside manners, as well as their residents!!!
The room I was eventually to share with another patient needed a good scrubbing, due the amount of dust on the vanity/sink, the stains on the floor and trash beneath the bed.
The food was well prepared and artistically presented, to include a flower on the plate (should have taken a picture).
The toilet ran over and the sanitation staff was only told to mop the toilet area and the area immediately outside the bathroom, even though everyone had been walking on wet towels over the entire room!!!
I have pictures of the uncleanliness of the room, but I can t post them. If not for these issues, I could have easily given a 4 or 5.
Every time that myself or a family member has needed emergent care, we have experienced excellent care.
I spent 2 hours in pre-registration 2 days before my surgery. That went well and everyone was friendly and professional. However they did a COVID-19 swab that I was told wouldn t return results for 3 to 4 days. Excuse me? The surgery was in 48 hours? So of course they had to do a 2nd COVID-19 test the day of my surgery,but a rapid response test. This was as they started to wheel me back for my actual surgery. All was put on hold for the test results. And of course I ll have to pay for their mistake. I arrived at NFRMC at 10:45 to be safe. My doctor s office asked me to arrive at the hospital at 11:00am. They told me in the lobby area that I had a $800 balance due. I had already settled my portion of the bill 2 days prior in the pre-registration so they ushered me to the back to go over my registration. (After I had already spent two hours two days before updating my information.)They didn t even have all of my corrected info recorded yet. And of course, tried to tell me I owed them money. Needless to say my blood pressure went up a bit but I remained polite and asked them if I needed to bring my receipt from home. After a bit of searching the computer, they finally determined that yes, I had paid my portion already. I went to the surgical waiting area as instructed and checked in. After 2 hours, the volunteer attendant asked if we had arrived early since we had waited so long. We told her we came by 11am as instructed. She informed us that it didn t show me scheduled until 3pm. Also, no one from registration bothered to let anyone know we had checked in. No complaints re doctors and nurses, all were wonderful. Registration, not so much. Unfortunately, I have never had a good experience with the few times I have had to go to NFRMC.
I was treated with respect and kindness. All procedures were explained and my comfort was always at the top of staffs mind. I could not have been treated any better than I was!
Always clean and fresh, staff are kind and efficient. This is my ER of choice.
under my cercomstances it was a good experance, although, all my faith was in my cardiologist, the hospital kept a calming atmosphere, and courteous demere, in the operating room I was not kept abreast of what they were doing to or with me.
The medical staff at North Florida Regional Medical Center are highly skilled and very compassionate. I was suffering from COVID-19 and spent 24 days in various stages of treatment during my stay. I found all the nurses and CNAs to be extremely friendly and deeply invested in my well being. The rooms I stayed in were fully cleaned each day. If not for the exceptional care I received immediately upon arrival by ambulance... the outcome could have been very different. As it is now, I am at a rehabilitation facility regaining my strength and lung capacity. I HIGHLY recommend North Florida Regional Medical Center.
I cannot say enough good things about the staff at the Senior Healthcare Center at Springhill. My mom has stage 4/5 chronic kidney disease and dementia that is progressing extremely fast. As soon as we walked in the door, we were greeted by the friendly receptionist in pristine surroundings and felt comforted. Everyone was so kind to my mother which meant a lot. Dr. Hoffman spent a good amount of time with us, looking over my mom s test results, asking questions and explaining exactly what was going on with her and what to expect. She gave us excellent recommendations and prepared us for what is coming. We then met with the caseworker Tamara Evonne who was fantastic. She also gave us a lot of great recommendations and followed up with me a week later to hear the status of my mom and what steps we were planning on taking. She listen carefully over the phone, knew the people I was speaking about at the memory care my mom is in and made me feel so good about decisions we are making at this difficult time. I have the upmost confidence in everyone at this senior healthcare facility.
The hospital knows what happened. I am a very fair person and I'm sure there are great doctors and nurses at this facility. I'm sorry I didn't get to experience any. I was neglected the entire time I was admitted which unfortunately for me caused me having to have my fingers amputated due to placement of IV in arm. Even after this was addressed I was treated terribly! I then demanded transfer to Shands UF. Absolutely 100% turn around!
Let me be clear.... Accidents happen however neglect and disrespect should not. I can only hope since this incident years ago that this hospital has improved but I still hear far too often it has not. Choose your medical care carefully people. My choice put me thru an unwarranted and negative life change.
I was not there. I repeat, I was not there. You have had someone pretending to be me. I was not there.
I had my twins at this hospital last year. They were born at only 29 weeks. The hospital staff were great and nothing happened that would make me not trust them to take care of me or my babies again in the same situation. My babies were in the NICU for 53 and 56 days. No one ever came and spoke with me about the fact that my babies were so premature that they qualified for SSI(that you must apply for within the first six months of the child's life) and a type of Medicaid for hospilized minors that you must apply for before discharged. That would of helped us so much in the first year of their life! Also, the neonatologists were not employed by the hospital but through Sheridan Children's Healthcare. They have been my worst nightmare to deal with. Over a year later and they still can't get invoices straight for which twin they belong to and file it correctly with the insurance. We owe them thousands. I spend hours a week on the phone trying to get this fixed.
I have been a patient at the NF Senior Care Center for about a year. The staff are just awesome and very competent. The physician I see has totally disappointed me on my last visit. She came into the exam room with an agenda and it wasn t to listen to me! I felt insulted and demeaned. Apparently I didn t hide my feelings from Kathy, her nurse, because as I was leaving, she wrapped her arms around me and whispered in my ear to call the office if I needed help before I came back. I won t be going back though.
Cardiology Department is top notch! Cardiac step down personnel are sweet, professional with you and each other. Very loving environment before and after surgery.
Not only professional, but Melrose Senior Health Care is also welcoming and the entire staff Listens with patience!!!! I wish we had more doctors closer to Melrose as driving into Gainsville is a long haul for older seniors.
It is great to have a designated office for my husband and myself. We are 75.
Thanks
Elaine Steigerwalt
Melrose
I wish I could give this place no stars but it won t let me. Worst hospital I have ever been to. Not so friendly staff. Rude staff. No communication. Hope I never have to go back to this place.
I spent 5 nights in the CV-ICU after undergoing open heart surgery to replace my Aortic Valve and Ascending Aorta. The surgical team did a fine job. The care provided by nursing, physical and respiratory therapy and dietary services was excellent. Even the phlebotomists were cheerful and more than competent when lab draws we're needed. I would wholeheartedly recommend North Florida Regional Medical Center for cardiovascular surgery and aftercare.
Kind, Caring and Professional Staff in the surgical recovery room at the NFR Women Center. I can't say enough about their ability and people skills. They made a stressful time very enjoyable. I felt like I was at a resort instead a hospital. Keep up the great work and thanks again.
The nurses and doctors in labor and delivery are phenomenal. We were so impressed with the level of care and concern they had for us, especially after our baby had to go to the NICU. The NICU staff especially the nurses were incredible. They gave excellent care to our baby and always were prompt and clear in their updates. I was never worried that my baby was being neglected or receiving less than optimal care. The NICU team are caring, compassionate, and personal an absolute awesome team!
Very clean facility. Warm and welcoming staff. Highly skilled medical personnel!! I would recommend it to anyone in need of medical assistance.
I had an outpatient procedure done at the end of February. Everyone was very friendly from check in, admissions to preop, intraop and postop. Of course Dr. Million was incredible and I wouldn t want to ever be seen by another provider.
Very friendly and knowledge check in staff. Office staff was excellant. made sure to answer all questions I had very thouroughly.
I stayed for almost a month and 5th.floor Nurses rock!The bathrooms on that floor are in pretty bad shape(mold&filth)The food is awful but,the food service workers are very nice!I guess out of 20 Nurses there is only 2 I would not want again.The wound care people Martyne,Lindsey and Adam (Awesome)also,Caesar in MRI what a caring,nice guy.I know I'm missing some people and also,the Nurses aides most are really great.I also want to say that after two ER visits and two surgeries you want a ride to CAT scan from the wonderful Miss Rosie and the CT tech (female with salt and pepper hair)I'm so mad I forgot her name but those 2 make getting a CT way better!
It was a very short term to receive your feedback on my test results.
Very impressed with the facility and quality of care received as this was our first time to the medical center. Highly recommend
I cannit believe that a supposly A+ hospital cannot have an general practicioner admissions doctor for mist of the day. My mom was receiving great medical treatment in one of the satellite ERs until we arrived here. All the progress was lost in a matter of hours because they refused to give her even water. So guess what? Dont even dare to send us a bill. This place absolutely is regressing. Filthy, disorganized, no care at all, nobody seems to know nothing. And they make threats if i ask for discharge. We only need IV to get hydrated that's all! She was ok while receiving IV at the clinic. Never again here!
My pre and post op nurses were outstanding. They were patient, kind, helpful, and really made an uncomfortable situation like surgery so much easier to tolerate. I felt safe and cared for. Thank you.
Very happy with treatment in the ER. Staff was quite pleasant and did everything to make us comfortable.
Nursing staff was excellent but the doctor Discharge me without finishing treating me
The midnight nurse and tech are great. However my biggest complaint is I can not sleep due to the patient's son is sleeping here In a chair and is snoring. No ear plugs to be found. I need to move to a different room or he shouldn't be sleeping in here.
My family and I have used NFRMC services several times over the years, from the births of my granddaughters, or by me personally. We have always appreciated the efforts of each of the employees providing the different services needed. However, during this visit, and to my surprise, I unfortunately have to bring up something that needs to be addressed by the management. I had a complete total knee replacement. As you can imagine, it was a very painful surgery. That first night, plus the other 2 nights I stayed at your hospital, I had the blessing of being cared for by Julian and three other male nurses, who with great respect and delicate methods attended to my needs. For that, I want to say to them-Thank you to all so much!
Unfortunately, the next morning of my current visit, I was surprised to hear how loud voices are used by nurses and other service providers in communication with each other, except the food servers. Some of the nurses loud voices were heard even with my room s door closed, not remembering they were in a hospital surrounded by sick people.
It is with great respect that I would like to ask the management to oversee that many of the dayshift personnel be retrained, and reminded, to use respect and compassion for the sick, and to practice inside voices at their place of work.
Another group that needs to be retrained is Physical Therapists. They came to the room sometimes 4+ hrs after the pain medication was already administered, so the pain was incredible during their therapy session. Home Health PTs call their patients one hour before arriving to remind us to take the pain meds.
I want to thank Dr. Wilson, a true gentleman with excellent bedside manners and caring alertness for the patients. A true asset to the company.
Thank you kindly.
Sent from Milly's iPhone
The whole experience was great. My nurse Ming was amazing!! The whole team was very supportive and helpful.
The ER people were fairly prompt at addressing my needs and I had a c scan in under an hour's time. The hospitalist admitted me for observation. At 4 am I was finally moved to a room!! The hospital is totally gross and old. Dingy old floors, tears in wallpaper, border on the walls if you can believe it, etc. Then the doctor assigned to me was totally rude and started yelling at me and telling me my problem was chronic and I had no need being in the hospital!!! I told him I didn't ask to be admitted. After he spoke to me that way I agreed I should be discharged. He had the nerve to say "fine with me." Very unprofessional, foreign demeanor. Oh Lord. Stay away.
good experience..great staff, very pleasant and professional,
NFRH my choice hands down!!!!! Staff is very professional and caring.
We just delivered my baby girl here on the 22nd and had a great experience. Everyone was so kind and helpful and really put us at ease during our stay.
They took really good care of me. This is my hospital of choice.
Excellent professional care in all parts of their system. Very, very nice attitudes by all professional staff, including each person I met..very caring, patient with me..you can always extinguish people's demeanor by their actions..I would rate this to be superior #5 and more..the staff goes beyond their job to care for u and makes sure you understand what is going on and why..not enough time to describe the hospital stay and not enough words to express my appreciation..shoutout to the staff and personnel..
Well it was Feb 14 and a Friday night. I had to wait quite a while but I did get assessed quickly. I received xrays and a CT scan plus two EKG's and Blood work. Thank Goodness no Cardiac problems. The ER doc was very friendly and explained my tests to me and sent me home. The wait was long . In the end I was glad I stayed.
UPDATE AFTER OWNER REPLY (Original Review at Bottom)
After speaking with Ms. Royce, I have updated my overall review of North FL. I stand behind my original review in stating that the prices billed and charged are of an astronomical amount and that it is easily perceived as taking advantage of someone in an unfortunate situation of needing to utilize the ER. However, Ms. Royce listened to my concerns not only with billing but on the clinical side as well. After speaking with her I do feel that my concerns were heard and although billing is set by the facility, my hope is that the issues surrounding the clinical concerns I voiced will be addressed. I do appreciate Ms. Royce following through with my concerns and hope that North FL is able to grow and learn from the issues that arose with my care. I do still firmly believe that the prices set by this facility are astronomical and will likely chose to go to another facility should I need to utlize an ER in the future.
Original Review:
It would be a total understatement for me to say this was the worst experience of my life. I know everyone knows that it's expensive to go to the ER but when you have no other choice but to go to the ER, you shouldn't be crippled with an astronomical bill ($1600 for 2.5 hours). It's unfortunate that this facility takes advantage of patient's misfortune by billing the absolute highest levels of care at the highest costs for simply "providing a room". I put this in quotes as this is all the bill from them is for, "providing a room", "their supplies", "their equipment", etc. This is what I was I was told by their billing company. North FL bills service codes that are also billed by the private physicians. This means you are double paying for the same procedure codes simply because North FL provides you the place to go and supplies and the physicians provide their expertise. I understand this is technically legal, but it's incredibly unfortunate that this facility feels it's okay to exploit this by putting a ridiculously high price tag on these services.
The ER manager did contact me to confirm if the care provided was well enough. And to be honest, the care was adequate but there was nothing stellar provided and the interaction with the actual physcian lasted all of 10 minutes. The nurse was very compassionate but that's enough to overshadow the overall experience with the facility. I'd also like to add that I requested an audit through their billing company which was an absolute joke as their audit does not review the appropriate use of charges in regards to the levels of care and they are unable to discuss or dispute the dollar amount charged.
very pleased with the experience. Excellent caring emergency room.They did the most important task first to relieve pain for the patient and not let formalities come in the way of helping patient without any delay and fuss. very pleased.
My husband had quadruple bypass and replaced valve surgery. The whole experience was absolutely unlike any medical procedure we have ever known. Everyone was AWESOME and took such good care of him,and our family!!! We appreciate every single thing that was done for us!! We would certainly recommend them to anyone!! Their care,kindness,and good work ethics made this situation so much easier for our family. THANKS to ALL!!! Doctors nurses, cleaning crew,front desk,pre op, shuttle driver,u name it!!! They were GREAT!!! We r so very grateful. GOD BLESS EVERYONE
My brother was admitted to the hospital with a stroke on April 1st. He was in ICU for 5 days and we thought the staff there took very good care of him. Once they moved him out of there the care was very negligent. He was paralyzed left side and could not do much for himself and very confused. He was moved to 2nd floor, three different rooms in 24 hours. He should have automatically been moved to the Neuro floor but was not. On Thursday they did another brain scan to see if the bleed had changed. The ICU Dr who read the report saw a NEW brain bleed but never informed anyone. There are signs all over the hospital saying "Time lost is brain loss" and this Dr. did not think it important to tell the Nuero team. They were not aware for 3 days of the bleed, then when they did they scrambled to have tests done. 3 or 4 tests in 24 hrs. No sleep and he had been complaining of a massive headache for days. (This same Dr. had made fun of his speech the first time he had seen him after he was taken off life support.) So he was moved 4 times while this fresh brain bleed was going on. When we got to the beautiful new big room in the brand new Neuro building I was so relieved that he would finally be getting proper care. Was I ever wrong. We arrived late Friday night and nurse took vitals. Never saw anyone again until close to morning when they came to change him before morning shift. I had been asking for him to be changed all night and they said they were short a tech but would be there. By the time they got there he was soaked to his hair. They were changing his linens and not washing the urine off at all. I told them that they had to wash him and they did quick, no soap, never dried him. Days was better the next day, but the next night same thing except they said they were short two techs so that made one tech to thirty people. When they finally changed him again right before day shift he was soaked to his hair again and his back was all red and wrinkly. No one had ever checked him every few hours or repositioned like I know they are supposed to. Day shift nurse saw the redness and ordered a specialty bed so his skin didn't break down. This new bed had no sheet and was made of some type of plastic. It required this pad type thing with an almost paper pad that soaked up urine up to twelve hours. Great a better reason to not have to check on him. Well his skin was always on that urine soaked plastic mattress that never got cleaned and he is a tall guy and always slid down in that bed which made his legs and back hurt. Twice when I left overnight and I came back, he had drinks in front of him unopened. He is paralyzed and cannot open his own drinks. Never, the whole 11 days that I was there did they refill the water pitcher or make sure he had a cup with a straw and lid. Twice I saw and once his friend saw nurse give him pills without a drink. One day he was picking something off the roof of his mouth and it was brown with flecks of color. It was his medication which got absorbed through the roof of his mouth. A bunch of times urine got spilled on the floor. They would wipe up with towels. Housekeeping was called but never came til next day. In the meantime it was walked through and footprints went all over the room and out into hall from hours of being walked through.One time when I came back his right hand had dried blood all over it. The only hand he can use. He shakes hands with that hand. He has a few different hepatitis and tech said he had pulled out IV half hour before. I had open cracks on my hand from so much hand washing and touched his hand before I saw all that blood. I hardly ever saw them wash their hands, just use hand sanitizer. They pick up linens or pillows off the floor and just put them back on bed.Twice when I came back his urine soaked blankets were across the room on table. The air was down as far as it would go and he was urine soaked. Remember he cannot move so did not put linens there. I had to leave bc of family emergency in N.C. Or I would have still been there. It was the worst hospital experience.
Came in er on monday. I have long term bqck problems . i knew that i was in for another surgery. Just had surgery on friday.i am in 4 south if memory serves. In as few words as pissible you can get sliced and diced anywhere. But i think you would be hars pressed to find a better place and likley couldn't find better staff to recover with. In todays age of "been there done that" now more that ever the focus is on people they make all the difference in the world and you wont find better that they've got here..
Everyone was professional, capable, helpful, and friendly.
Cancer diagnosis for my wife, her Spleen was tripled in size and it is Lymphoma with Spleen death. Her Team of Dr's planned her care and timeline out, AFTER talking to HER MAIN Dr. and he also heads the ward. A fill-in weekend Dr. comes in and completely disregards everything that was done, took IV pain meds away to low dose pills. There is a mass in her stomach, if food,nutrients and minerals aren't breaking down why would a pill? I feel like subjecting this Dr. to the kind of pain she is in. One star or else you can't post. I didn't want to leave any!
i currently have a loved one in this hospital, after reading these reviews all my fears are confirmed about the care they are receiving. i couldn't believe a nurse would complain in front of a patient about being over worked and short staffed, until it happened again. i can not rate the level of professionalism here because i have yet to experience any professionalism. my lo was making good post op progress and is now back to day one due to the laziness of the nursing staff. if it were possible to transport my lo at this point i would, if you are reading this researching hospitals, especially for cardiac care, PLEASE KEEP SEARCHING, i would never bring another family member to this place. We have had serious dietary issues ignored for days, the wrong medications administered, contradictory information given from medical professionals, had ot/pt treatments/ requests skipped for days, and like so many other reviewers have stated we no longer feel safe leaving our loved one here unattended, yet they continue to ask family members to leave. it seems like every time we leave him for a few hours we arrive to hear about more complications that arose over night. If you are researching hospitals for a scheduled surgery please keep looking.
Working behind the scenes was tough at times but the majority of the work when I wasn t being harassed was awesome and I loved every minute of it. Being able to sign to deaf patients and getting to sit and talk with them when they were at their worst was the best part and it made them feel like I am the someone who actually cared. I was shocked to learn how most of my patients experience was.
Every floor is different but the way I was treated on 4 south was uncalled for. I also worked on 4 other floors and they were more appreciative of the work I put in and the nurses actually helped out. The floors asked if I could join their team but my director wouldn t let me.Trying to please the staff on 4 south was unachievable because of the clique they have going on. I highly would recommend DOH sending a undercover patient to that floor to investigate.
Acknowledgement for Ms. Ashley Giddings PAC: We want to thank you Ms. Giddings for her excellent work by the time my wife went to the ER on 11/14/18. She is not neither the average PAC nor the average Physician in Gainesville. She is above the average because of her knowledge, skills, customer service, and for her patient answering questions. In addition, she provided very accurate assessment of the different prescriptions that my wife is taking right now. We could observe that she was concerned and willing to spend time with us to make sure that she answered satisfactorily all our questions. She has the vocation for helping people and with passion, which it is very rare in physicians now days. We hope that she is hired in Gainesville in order to attend her practice. God blesses Ms Giddings and everything she does. Warm regards, Jose.
It's always a good experience regarding medical services. Parking, however, is pretty pitiful.
Maternity ward: I just had a child last week. The nurses were super, from my day nurse, Rebecca (I think), the labor nurses Kim & Brittany, to my postnatal nurses Christine & Sarah. They helped me in any way I needed.
Aside from some issues with the epidural, my labor went along fairly well. I think I pinched my sciatic nerve on my left side or some thing because I had excruciating pain that the normal dose of the epidural meds. After I was able to get additional meds, everything was fine. My midwife and labor nurses was awesome! Thank you for helping me delivering my 1st child.
Was in the South Tower and the nurses were the best. Im usually a picky eater but the food wasn't bad either. Only complaint, my bed was terrible but nothing the nurses could do about that. I had surgery so had to lay on my back so couldn't get comfortable
I was treated with courtesy and professionalism at all times. My caregivers paid attention to what I said and didn't dismiss me with condescension as has happened in prior hospitalizations. I got what I needed. My treatment was effective. I'm pleased a longstanding physical ailment was dealt with for good. Thank you, everyone.
I highly recommend the staff and Dr. Macedo of N. Fl. Surgical Oncology. Christine, Nadia, Kavonda, & Haylee were pleasant, friendly and very helpful. They helped make my visit less scary. Dr Macedo was wonderful. He took the time to explain everything.
Staff is knowledgeable, friendly, caring - couldn't ask for a better experience.
I waited quite a long time/ hours in the ER..I had no one check on me. A total nightmare! No discussion about results etc.NOT ASSIGNED A NURSE OR DOCTOR. Formal complaint to hospital ref. Nurse/arnp. ADMINISTRATION LISTENED TO WHAT I HAD TO SAY AND A FEW OTHERS IN SUPERVISORY POSITION ie. ER SUPERVISOR. Atleast, I hope ,they listened to some very serious issues that occurred while I was there. Hopefully some changes will be done.
Dr. Preston and staff take very good care of their patients!
Very impressive
Horrible place I will never go again I'd rather die tell me that they're going to call me with my results never call me try to call them to get my results and they won't give them to me one big joke in the lab department
Horrible bed side manner very rude there was a lady with short red hair in she was the worst
I am so disappointed with the service I received. I had my baby on January 28th of this year labor and delivery is disorganized and out of whack and I would not recommend having your baby there. The doctor put on my paperwork that I had a girl but I had a boy. I went to get the paperwork change and to do a test on my son today and the nurse changed the paperwork and then a doctor came chasing me down the hall on the when I got to the first floor from the Third floor and asked me right in the middle od an outdoor hall to pull down my son's clothes with him on the floor and look and check my baby to make sure he was a boy right in the middle of the hallway. This has really upset me how unprofessional and unorganized unbelievable North Florida labor and delivery has been the only part that has been good what the actual delivery of my son it was a great moment other than that I would never recommend North Florida labor and delivery to anyone. Even when I was in the hospital one of the nurses left a heating pad on my son's foot for a test and my husband noticed it and they had no idea. She seemed very tired then upon me leaving the hospital the same nurse was supposed to come get me and take me down to the car she told me to give her some time until she took lunch she never came back and I actually had to have someone else escort me. I just feel uneasy with the care I received. Especially with what just happened I feel violated.
The staff on the orthopedic floor was great. Very caring and attentive.
All the staff was 100%. All friendly and very knowledgeable in thier jobs. Couldn't have asked for a better experience!
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