I recently applied for a mortgage through their we...
I recently applied for a mortgage through their website and found the overall process to be straightforward and efficient. The website was user-friendly, and I was able to easily access information about different mortgage options. I appreciated the transparency of the rates and fees displayed on the site. However, the customer service response time via email was a bit slow, and I encountered some confusion with the online application process. 🤔 Despite these challenges, the company provided a reasonable mortgage rate, and I was able to navigate the process with minimal disruption. Overall, a decent experience, but improvements in customer service and online application clarity would enhance the customer journey.