Norman Y. Mineta San Jose Int'l Airport Review

If you have a car it is a great option in the bay area. Small less crowded, convenient

New airport terminals are very nice. Need more international flights.

Great airport that's small but has connections to many locations. Free WiFi without ads and precheck make it better

Still the worst airport in the bay for Friday schedules theyre just all over the place. It's never going to get better.

This is my favorite airport of the ones available in the bay are. The parking is well marked and I always manage to get in and out easily. It's hard to describe in words exactly but I just like the feel of this airport the most.

Pretty easy to get in and out of.
The rental car bus is the only downside to flying in and out of here. There can be some long waits, there is one bus for all the rental cars.
Plenty of shops to get something to eat and drink. TSA precheck line was short, getting through security was fast.

Flew in on a Sunday afternoon, breeze to walk out and get to DoubleTree shuttle, which was outside waiting to pick up guest.
Flew out on Monday evening. Even with airport being a bit busy. Security was very effecient and effective at get you scanned and searched.

Great service.

Great seating for people-watching. My favorite pastime.

Nothing but good experiences, friendly and hard workers with good customer service matters.

Very professional airport! Very clean and I was impressed by the friendly staff! Great experience and would definitely recommend! Security was fairly quick. I was very very impressed by the southwest gate agent and his customer service! He was even calling people by their first name, and was able to give the announcements and procedures in a humorous yet professional way.

There is also a free shuttle bus with rental cars and other facilities, so movement is smooth.
There is also a lounge called The Club at SJG where you can enter with PP (Priority Pass) in the restricted area, and you can wait a while before boarding.
It is near Gate 15.

This is by far the best airport I've been to. Easy access, very well designed, fast lines. Great connections within US and now they are adding good international selections as well. keep it up! Add a Yoga room.

*thumbs up* :) Airport procedures flow! It's closer home aaaaand never had any issues with luggage missing! Total plus! ;D

Very smooth and efficient flow for travel. No issues. Rental car place is nearby and there's public transit available too.

I'm in the area quite a bit traveling for work and it's the best airport in the area.

Short Security lines in Terminal B, Lots of Nice Amenities, Very Long Terminal, long walk from gate (Depending on which gate you are at) to exit.

A nice small airport with departures to great locations. Clean an well kept. Came across only nice people. Doesn t have a nonstop public transit to downtown but does have a bus that connects you to light rail. It is a simple connection.

The lines went quick the airport was almost empty. The signs are all clear.

Well maintained airport with decent restaurants and coffee shops, short lines (for the most part), and convenient location. The consolidated rental car center across from terminal B is awesome. I've never had issues flying out of SJC.

This is one of my favorites. Clean and efficient airport
It's pretty easy to get through because a lot less traffic than sfo

Has become one of my favorite airport to fly through. Loved the customer service and on-time records. Easy access to locations I needed to get to in the Mountain View area.

If an airport could be a library, this is what it would look like.
It's clean and pretty empty which is always nice, bathrooms are small, good to see changing room.

Awful security lines. Every single time I fly out, they're running at 20% of capacity making the line about 45 minutes long. Unbelievable that Chicago MDW, SFO, and Denver can operate more effectively.

Modern airport, pretty efficient set up for security, broad carrier of food and drink choices near the gates.

They put Hainan airline arrivals to terminal B on the ticket and signs on airport since beginning. It has been several years and they still didn't change anything. The signs to different parking are as confusing as before. I get lost every time when I need to pick up someone coming with Hainan airline. The right solution for picking up someone flying with Hainan Airline is to park your car at terminal A parking but not go to terminal A, u need to go to international arrivals which is not numbered by A nor B.

International flight from Mexico. Through immigration and customs then dumped out the door with NO signage or reader boards to tell where to get our connecting flight. Waited 10 minutes in a hurricane for a shuttle bus to a rental car terminal again no signage. Finally made it to the correct terminal. Wet Cold. Tired. And angry! Why does the shuttle bus not drop
people off AT the terminal? Why are international travelers dumped
Out on the sidewalk with no signs providing directions? We will think twice about flying through this airport again.

I think it's compact and good.
I use direct flights from Japan, American in the past, and ANA now.

Good airport, usually fairly easy to get in and out of. They need a TSA pre-check line though.

Wonderful starting point for Silicon Valley ... unfortunately abandoned by Lufthansa

Easy small airport. Getting your Uber is super convenient.

My wife and I used this airport to fly to Reno. Early morning check-in was efficient and staff very professional and pleasant.
Security was fast and efficient also.
The airport is clean and tidy with good facilities. Bathrooms clean with good facilities.

Very straight forward experience. Its just get in and out

Super sleek building. Easy to fly in and out of.. plus they're typically more reasonably priced than San Francisco International Airport (SFO).

No public transportation late night. No rental car access late night.

Uber & Lyft are accessible late night.

Such a great airport. Easy to get around in. Only Newport news stands open and the chick fila. Bring your own food!

This recently renovated airport is convenient for Bay Area travellers, especially those who live in the South Bay. It is easy to get in and out of the airport with security lines that often move rather quickly. The staff is friendly most of the time. Unlike most airports (both domestic and international) I've been to, the restroom stalls for women are quite spacious with several hooks and shelves to place belongings; they are also very clean.

The restaurant choices are quite good for an airport of this size, with an emphasis on local eateries and shops. CJ Olson Cherries is a good place to stop by for gifts and snacks while Joe's offers good pizzas.

There's also a free shuttle (Bus 10) that takes passengers to and from SJC, Santa Clara Caltrain and Metro Light Rail Station every 15-30 minutes from 5 am to 11:30pm, daily.

Chick fil A and 1 Starbucks open. Lines are very long. Airport needs to get more food option open

My favorite airport in the bay area. There are never long lines, the staff are generally pretty nice and everything is very clean.

Terrible food service and choices. Customer service is bad. Tres gringos gave me the wrong plate.

As airports go, this one is pretty efficient, clean, and friendly. Downside is the parking it s expensive and ABM rarely reports on its own lot availability with reasonable accuracy in my experience.

I was surprised to be bigger than 13 years ago. Just by people walking, the slabs shook and swayed, and the buildings that were swaying were also renovated, and there was no anxiety. I was surprised that the long term parking lot on the back had disappeared. The car rental building has also moved, and everything was new. Once upon a time, the international arrivals lobby was a shack as seen in the southern island countries.

Dont fly in with international flights. Customs are horribly slow. Our entire plane waited almost 2 hours for the customs officers to come back from a break, we were standing for TWO hours!!

I thought Oakland Airport was small, SJ Airport feels smaller. I dont know if it actually is, but it sure felt that way. It was clean and the TSA was ok. I never really have issues with them. All in all, a good airport.

This is a great substitute for the SF Airport. It provides a more slower pace for the international traveler. I like it especially since the drop off area is not hectic.

Smaller and easier to get through than SFO but still has most of the amenities of a full sized international airport. The new restaurants (eg. Pizza My Heart, The British, etc.) actually serve up some decent food for an airport.

Easy to get around, quick security, and pretty good selection of restaurants!

Clean, small. A pleasure to fly into and out of on SWA, pickup the Monterey Airbus to home.

Professional as can be. Very clean. What you would expect from an American airport.

Claustrophobic airport, very narrow to navigate. Food selection was horrendous. We flew in about 7:30pm and one restaurant was sold out of food and closed 3 hours early, one was sold out of anything good, one was sold out of salads and had nearly no stock in their fridge and a fourth had no kitchen because of a mandatory union break for their chef, who they had no one to backfill him with. We ended up at the pizza place and their staff had not restocked basic things like parmesan cheese and the garbage was overflowing so heavily they had run out of plates and had to ask a patron to change seats so they could empty the garbage. Overall not impressed with this airport and will make a conscious effort to not fly back through here.

Wow compared to San Francisco International Airport The British Airways Check In Here At Terminal B Was Night And Day Soooo Smooth No Chaos No Line Plenty Of customer Service Personnel Very Impressive No Hassle Will Be Flying British Airways At This Location Even security Check In Very Smooth Will Be Flying Out Of Here From Now On All Future Flights Only Recommendation More Seating Live Plants Will Beautify Surroundings So Energy Flows Parking Is Also Conveniently Located Parking Fee Reasonable $6.00 For 30 Minuite Parking

Easy Access for Cab. Terminals are filled with a lot food options.

What a strange airport website- no mention anywhere that I could find about car rentals- which companies; drop-offs;pick-ups; .....etc the usual standard info that is usualluy generally available for business travellers with further transport needs.

Easy to navigate and easy access to parking. No problems with security and good signage.

If you are looking for a quick in and out of the airport, look no further. Best airport in the Silicon Valley!

Not too big, not too small. Definitely more accessible than SFO from the Bay. Well decorated and security isn't too bad. Compared to Ohare which I grew up, this airport will spoil you.

This airport is superb! It's clean and new. I can always find a seat with power outlet around my gate. There are some bars with TVs playing sports games. Also there are more international routes coming in here.

It is large and busy but the airlines are very willing to help had a wheelchair to take me to gate, the food inside of course is very expensive however just to lay over for another flight or the land here as your destination great Airport lots of information on motels hotels places to eat I would say it's quite good for an International Airport

Easy and convenient but restaurants really need to reopen. Only two, very understaffed places are open, even in the orange tier. They are losing money as people are traveling again.

Going through TSA Pre was a little different from before the pandemic. You have to wear a mask, show your ID, not your boarding pass, and when they have your information on screen, they ask that you pull down your mask so they can make sure it is you.

For Southwest, there is a watering station to fill up your bottle on the left. To the right is a Peets, Chick-fil-A, and further down, a Starbucks, a Hudson News (where I got a turkey sandwich and some chips for our meal) and a sushi restaurant. The Chick-fil-A was open by 7am and the line was long.

The lounge area was clean. And since the plane isn't full, it wasn't as crowded to line up for the plane.

I have never seen an airport that didn't have a place to get a glass of wine or anything booze. I stress when I fly. Don't normally drink but when I fly I medicate. What an awful 2 hour layover. Never coming here again. 10% of stores or restaurants are open. 10 thumbs down.

Nice smallish airport with one enormous flaw - VERY long walks to from the gates, especially in terminal B, the newer one. No slidewalks, no golf cart shuttles, nothing. If you're older or have some difficulty walking or are just carrying heavy carryons, you'll suffer. Give me a break!

Love it, clean, beautiful, TSA service is excellent.I have been flying out od SJC for 12 years as a travel nurse.Could not be happier.

The best airport in the Bay. Faster baggage thank OAK, easier entry/boarding than SFO.

It is one of my favorite airports to fly from and to. Always fast. Lanes aren't long, and if so, they manage to go through very quickly.
They have a very good organized and clean shops and foodcour. The prices aren't any higher than restaurants out in the city.
I have found the cheapest flights at this airport. The personnel has treated me well and courteous all the times I have flown from this airport.

SJC may not seem like the fanciest, most accommodating-to-all (or whatever) airport - but it gets it right in core areas. Personally, even living in SF I prefer flying out of this airport. Always ease of access (depart/arrival lanes) and security is very efficient. Rarely wait in long lines or for very long through security, while the process seemed to remain very effective. Always make my flight, easily get home without long baggage claim waits. Lots of stores fulfilling a surprising number of needs inside and easily found without twists or turns or shuttles. Often times I will step out from security and be nearby my gate within just a few minutes. Seems to me this stuff is really what matters in an airport.

We love this airport! It is so easy to navigate, both outside and in. The cell phone parking lots are great and it is an international airport too!

It is very very annoying to be sitting here waiting for your plane and I'm over here at gate 1 through 5 and there's this little Contraption in there and it is making so much noise and if you're tired or noid this little noise would just bother you they shouldn't have this in the place of where people are trying to travel it is not relaxing and it's just annoying