About Newberry county water & sewer authority
Newberry County Water & Sewer Authority: Providing Reliable and Safe Water and Sewer Services
Welcome to the official website of Newberry County Water & Sewer Authority, your trusted provider of water and sewer services in Newberry, SC. We are committed to delivering reliable, safe, and affordable water and sewer services to our customers.
Our mission is to provide high-quality water and sewer services that meet or exceed regulatory standards while promoting public health, environmental protection, economic development, and customer satisfaction. We strive to achieve this mission by investing in state-of-the-art infrastructure, adopting best practices in operations and maintenance, engaging with our customers and stakeholders, fostering a culture of innovation and continuous improvement.
As a public utility owned by the citizens of Newberry County since 1972, we take pride in serving our community with integrity, transparency, accountability. Our Board of Commissioners consists of five members appointed by the Governor who oversee our operations as well as set policies that guide us towards achieving our strategic goals.
Water Services
We provide potable water services to over 10k residential homes as well as commercial businesses throughout Newberry County. Our water sources include groundwater wells located within the county limits which are treated at one of three treatment plants before being distributed through a network of pipes ranging from 2 inches up to 24 inches in diameter.
Our team works around the clock monitoring the quality of drinking water we supply using advanced technology such as Supervisory Control And Data Acquisition (SCADA) systems which allow us remote access control over all aspects related to production distribution storage disinfection etc., ensuring that we maintain compliance with all federal state local regulations regarding drinking water quality standards.
Sewer Services
We also provide wastewater collection treatment disposal services for residential commercial industrial customers within Newberry County limits. Our wastewater treatment plant has been designed built operated maintained according strict guidelines set forth by EPA South Carolina Department Health Environmental Control (DHEC).
Our team of highly trained professionals works diligently to ensure that all wastewater is treated to meet or exceed regulatory standards before being discharged into the environment. We also offer industrial pretreatment services which help prevent pollutants from entering our sewer system and ultimately our waterways.
Customer Service
At Newberry County Water & Sewer Authority, we understand that customer satisfaction is key to our success. That's why we have invested in a state-of-the-art Customer Service Center where customers can access their account information, pay bills online, report leaks or other issues related to their water and sewer services.
We also offer a variety of payment options including automatic bank draft, credit card payments over the phone or online as well as walk-in payments at our office located at 2491 SC-121 Newberry SC 29108.
Conclusion
In conclusion, Newberry County Water & Sewer Authority is committed to providing reliable safe affordable water and sewer services for residents businesses within Newberry County limits. Our team of dedicated professionals works tirelessly around the clock ensuring that we maintain compliance with all federal state local regulations regarding drinking water quality standards wastewater treatment disposal etc., while promoting public health environmental protection economic development customer satisfaction. If you have any questions about our services please don't hesitate contact us today!