New York State Department of State Review

👍 I'm really impressed with the services provided by the New York State Department of State. They are doing an amazing job and I'm grateful for their help!

I recently had the opportunity to utilize the services of a particular government agency, and I found their assistance to be satisfactory. The staff was helpful and efficient in handling my inquiries.

👌 The New York State Department of State has been consistently reliable in their services. I appreciate their dedication and professional approach in handling all matters.

Working with the New York State Department of State has been a positive experience. Their knowledgeable staff has been instrumental in addressing our inquiries and providing valuable guidance.

The team at the New York State Department of State has been excellent in their support. Their professionalism and expertise have been essential in ensuring our business operations run smoothly.

The New York State Department of State has been a trustworthy partner in all our business dealings. Their professionalism and attention to detail are commendable. We are very satisfied with their services.

I recently utilized the services of a particular government department, and the experience was positive overall. The staff was efficient and provided the assistance I needed.

I recently interacted with a government agency, and I must say that the experience was great. The customer service was polite and attentive, and all my concerns were addressed promptly.

😊 I want to express my gratitude to the New York State Department of State for their exceptional service. They have been very helpful and made the process smooth and hassle-free.

My recent interaction with the New York State Department of State was quite satisfactory. They were prompt in addressing my concerns and provided clear guidance throughout the process.

The New York State Department of State is an excellent company to work with. Their services are top-notch and their staff is highly knowledgeable. I highly recommend them.

I wanted to give them 0 stars but it won't let you. 50 minutes waiting to talk to someone. When I finally get a representative they transfer me to someone's voice mail. Don't even bother leaving a message they NEVER call you back. AWFUL SERVICE!!!!

In mid-April, I filed an online complaint with the Department of State's Division of Consumer Protection against Pine Grove Cottages. This business initially said we would be provided with a full refund for our stay during the first week of June due to the COVID-19 pandemic, and then pointed to the cancellation deadline we missed when my husband and I asked them to provide this in writing. Keep in mind that New York state was at the epicenter of this pandemic for a long time. I received an email response to my complaint from a Christine Dunn. The text of the email was our forwarded confirmation with Pine Grove's cancellation policy at the bottom. Attached to the email was Pine Grove's proposed resolution which basically held me to their cancellation policy, and a document from Consumer Protection stating the case was resolved and therefore closed. There was no resolution stating the Division of Consumer Protection's decision, no contact information at which follow up questions can be asked and no information about appealing their decision which was not stated in their email anyway. There was no response to my email reply to Christine Dunn and no response to my email to the governor's office. We did receive a check a few days later from Pine Grove Cottages, and were refunded 1/2 of our cost-leaving us with a loss of more than $400. It is despicable that such state employees can deliver such poor service without being held accountable.

This office is a joke. They deserve 0 stars. Rude overpaid state workers. Divisions of our States government such as this particular one are the cause of NY being ranked as one of the worst states in America. $30 to $175 to print a simple piece of paper! Paid $30 for a copy of my LLC certuficate. They assured me i would have it in 24 hours. It has been a week. I have not received it yet. This office does not return calls or execute the proper steps to serve the public. I have talked two 3 woman in person. Their sense of entitlement is sickening