8 months ago
I recently used a home health care service from a ...
I recently used a home health care service from a company based in New York. Their website was professional and easy to navigate, providing helpful information about their services. The staff members were friendly and knowledgeable, and they were able to answer all of my questions in a timely manner. However, I did encounter some issues with scheduling and communication. There were a few instances where appointments were rescheduled without much notice, causing inconvenience for me and my family. I also found that the overall quality of care was average, although there was room for improvement. Despite these setbacks, the caregivers were generally competent and compassionate. Overall, I had a decent experience with the company, and I appreciate the assistance they provided during a challenging time.