New england sinai hospital Reviews

My father was sent to this facility after he had survived covid and was off the ventilator but in need of medical attention. There were zero PT notes and my father was left in bed for 6 weeks without even being lifted into a chair. In those 6 weeks he dehydrated in their care on more than one occasion and ended up with pneumonias and UTIs. He was finally making progress when he was moved to an extremely dark and dirty room. I started noticing a change in my fathers mental status and I started requesting bloodwork. By the end of the week 9 days had gone by since they had done any lab work. I finally spoke with the PA to have bloodwork drawn the next morning but unfortunately that same night my father was rushed to Good Samaritan Hospital. I was informed he was severely dehydrated, had a UTI, pneumonia, and was in septic shock. I had him transferred to Brigham and Womens Hospital the next day where I received a call from the ICU doctor who informed me of an extremely large unstageable pressure wound that needed to be immediately evaluated to see if it had entered my fathers backbone. My father spent 5 days in ICU and an 5 additional weeks in the hospital due to their negligence. This facility is old and dirty. it has extremely loud alarms outside the patients door to call for nurses that go unanswered for long periods of time and disturb and upset the patients. I have waited over 45 minutes to have someone come to the room after I called for assistance. There is no excuse for what my father went thru. It was extreme negligence. This facility should be investigated, fined, and shut down.

Horrible. My mom died within 12 hours of being transported here last week. They didn't even know her weight. They called my dad asking him what my mom's weight was. They then called him minutes later saying she had passed away....

In late October my Dad was taken by ambulance to the Good Samaritan Medical Center where they saved his life! Once he was clinically cleared to transition to an acute care facility I had my reservations (regarding every local place) because of the questionable online reviews. After some research and connecting with others who had loved ones at NE Sinai we decided this would be the place for his next phase of care and it turned out to be the best decision for our family. From day one the admissions and case management staff were wonderful, answering all of our questions and instilling confidence in our decision. Then they delivered on what they promised - my Dad received amazing care at NE Sinai. The physicians, NPs, therapists and nursing staff were incredibly thorough, experienced, compassionate and caring. Each and every person tending to my Dad took time to get to know him which helped to provide a very personalized care experience - from how they communicated with him to how they motivated him! During this challenging time in healthcare the entire staff also went above and beyond to make sure our family was well informed on what was going on with my Dad and once he was able to communicate on his own they ensured we were able to connect with him every day!

The Good Samaritan saved my Dad's life and the New England Sinai brought him back to life! We will be forever grateful. Thank you!

On October 4th, 2020 my Great Uncle passed away at the age of 90. I wish it was due to old age, but sadly it was due to the neglect treatment of New England Sinai Rehab in Stoughton, MA. In August my uncle had a bad fall at his ALF and a week prior he was complaining of stomach pain. When he got to Morton Hospital they saw some of his bowels have disrupted and needed emergency surgery in order to save him. Chances were slim for him to survive but 2 weeks after the surgery he made a full recovery and was able to walk fine and get his tubes removed since he had no more fluid build up, even the doctors were very surprised. He was a Korean War Veteran and i always said thats why he pulled through being the fighter that he is. They recommended Mount Sinai Rehab for Physical Therapy (because its owned by Steward) and my Grandmother being his Health care proxy trusted that it was best interest. After he arrived my grandmother called close to 10 times in over a week to get an update but they never got back to her. I had to call them to light a fire under their butts to find out what's going on. They told my Grandmother he was walking around and going to physical therapy but that was all a lie, he never went while he was there. They let my Uncle stay in bed all day and inject him with numerous drugs to the point he couldn't walk anymore. My Grandmother still works and they have their visiting hours Mon-Fri until 4pm, no weekends and you can only spend 30 min due to COVID. My Grandmother was not able to make it because of work, she had to take PTO to visit him but they told her they will make an exception for her to come in on weekends to see him. When she called to make the visit they took their words back and she won't be able to see him unless it's visiting hours. 1 point he ended up falling and was taken to the hospital and my Grandmother did not find out until he was already back 3-4 days later. At this point my Grandmother made them discharge him back to his ALF after barley 3 weeks. 2 representatives from his ALF visited him at the rehab to complete his discharge and were baffled how much he had physically changed since he was there, he was "unrecognizable". He was in such bad shape that he refused to eat for the last 2 weeks alive and only had tea and Ensure. His nurses at the ALF were devastated by how he turned out. He was in pain and got injected with morphine to help him bare with it, and he made the choice that he couldn't deal with the pain anymore. I am not going to take this as "his time", because it truly wasn't. I couldn't even recognize him in his casket. If you look at the horrendous reviews it's all similar to my Uncles care and something needs to be done. If you have a loved one that might be going to this facility. DON'T DO IT. Get VNA care or a Home Health Aide in their own home or Living facility so you know how they're being taken care of. My Uncle lived 90 years of life and pulled through the toughest of times but the on going issues of Elder neglect/abuse is what killed him and this is an ongoing issue that needs to be addressed.

Horrible. My aunt had been hospitalized since August. After months of being in the hospital she was finally moved to Sinai. I was skeptical about her going there after I looked it up and I saw all the negative reviews about this place. My aunt was improving health wise before she came here. She was there for LESS THAN A WEEK. Suddenly 2 nights ago, we get a call that she was having breathing problems and had to be rushed to a hospital. She passed away last night. What the hell went wrong so fast in this place? I feel as though had she never been moved here she would still be alive. How is this establishment even still opened with their bad reputation ? I don't get it.

Don't Even Think About This Hospital, Very Dirty Facility Zero Rehab For Patients. My Dad Got A Pressure Bed Wound From This Place Which Was Fatal And The Cause Of His Death Negligent Care And Abuse The Director Doesn't Care Of The Patients And They Are "Dangerously " Understaffed This Place Should Be Closed Down And Will Be Eventually D.P.H. Very Outdated Facility The Evidence Is More Than "Overwhelming"

If i could give them a negative zero that is what they would get. My mother was treated horrible at this place by the 11 to 7 nurses. the over night nurses do not answer the assistance button and one of the nurses was drunk. The room was dirty yesterday and my niece had to clean it. Please no matter what you are going through ... Do not send your loved ones to New England Sinai Hospital. The only good nurse was Mike Riley !!!!

I am not very good at this but I cannot say enough about this hospital. The love of my life, my husband of 53 years, was brought here for hospital and rehab from Good Samaratin Hospital. Everyone from the sweet woman who cleaned his room daily, his case manager, nurses, PT and head nurse supervisor Janet were amazing with him! They all gave him the best of care and after being there for over a month he was able to come home to me! I will be forever grateful

My uncle was there around five weeks and he died there due to bad care and very rude staff, even the higher ups. If you have a loved one, please don't send them there. It is the WORST place to have a human being. It is a very dirty place and they don't even answer the call button when needed, just leave patients in their beds all day. Even if you do your part, when the patients are alone, it is such a bad experience for every one of them. To finish, they lied saying to us that he would be home in two weeks and they called unexpectedly to announce he was dead. PLEASE DO NOT SEND THE PEOPLE YOU LOVE HERE!

My husband is still there recovering from a mild stroke that turned into pneumonia, etc. The staff is incredible. Two teams of doctors and nurses care for approximately 17 patients ( in my husband s case) everyday. These patients are critical in all respects. A nurse leaves a patient in a stable condition one moment and the next moment all hell breaks loose.
I am very happy with the high level of care my husband is receiving. Because the type of patient here is acute, and my husband was, it is difficult for staff to attend to all. My husband needed daily rehab. In one period of time rehab was neglected for 3 days. He sat in his bed and did not move. He ended up at Good Samaritan in Brockton whose doctors said, after a three day examination, he needed rehab three times a day. He was returned to NE Sinai where he did not get rehab three times a day. After I complained royally he was released to rehab at Royal Norwell (RN) where he is being weaned off his trach. RN said the patient who arrived from Sinal was not the patient described to them. He was not confused, feeble, etc. Also, Sinai did not deliver him to three scheduled urology appointments. Seems Sinai has a nursing problem. Maybe they are just too busy.