Given everything I had to deal with planning a wedding - it was nice to have my sherwani come together with limited involvement. The colour, the fit, and the details were perfect - and an excellent match to my bride s lehenga. You did an amazing job! Thank you!
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Great boutique, staff make me feel at home as soon as I walk in. The no-shoe policy and sweet aroma scent that waves in makes a very calming vibe. Also like the positive quotes that can be found throughout the store. 1:1 appointments which means someone is listening to me :)
Best customer service! Best experience! Amazing collection! Outstanding quality! I recommended them to all my family and friends, and recommend it to anyone who is reading this. This is how an indian bridal/groom boutique should be run!
As a customer service provider myself, I really value great customer service. This company is second to none when it comes to product, service and overall experience. My wife was nothing short of amazed at the quality of her wedding outfit and it made our wedding experience unreal. Thanks again Gaurav.
I called and said I would be late to my bridal consult over the phone and if it was okay to come late. They said sure come in. The store owner wouldn't let me try on a particular outfit after asking what my budget was. He snubbed me as soon as the next appointment walked through the door. I mean completely ignored me there on after. I get that you have another appointment but let your other colleague know to assist me at the very least. Too bad I liked the store they had nice stuff but you missed out.. I was ready to do business with you.
Amazing boutique and amazing experience. The team went above and beyond to make sure my vision came to life for my special day. The attention to detail and the customer service was above and beyond. The team made me feel like my wedding outfits were just as important to them as they were to me. Even through some hiccups and setbacks, I never had any doubt that the team would deliver the beautiful pieces they did. Thank you so much for your dedication and creativity :)
I honestly don't even know where to begin. From the moment I contacted them to book my initial appointment to now, they have been absolutely amazing to work with. Such friendly and helpful staff. They pay so much attention to their clients and their visions and put so much care into their gowns.
Amrit is so knowledgable and helpful. She replied to emails in a timely manner, and was very friendly!
My design process began with Navjot, who really understood and helped bring my non-conventional vision to life. He is also the biggest and best hype man ever!
I am a corona bride, so everything had been upended and chaotic. Gaurav made sure the process with the gowns went as smoothly as possible. He was so helpful and accommodating, and did everything possible to make this work!
I cannot say enough great things about this business, I am so so so so grateful to have found then and to have worked with them. My gowns are absolutely gorgeous and a true work of art. Worth every cent!
If you are looking for South Asian bridal wear, this place is a must!
I had such a wonderful time shopping for my bridal lehenga with the New Delhi company. Being of an Italian/English background I was not familiar with the styles but they were SO informative and so welcoming!! I would highly recommend! Will definitely be going back with my mother in law for all of our saris and lehengas in the future! And also the quality and material were stunning! Could not have been happier!
I had a great experience with The New Delhi Co. I never would have chosen the outfit that Gaurav suggested for my wedding lehenga, but in the end it was perfect. He took my suggestions into consideration, and made a simple elegant outfit that I felt beautiful in. I appreciated that they truly custom make the outfit - ensuring that it fits you perfectly before your wedding day. Thank you for a kind and professional experience!
Gaurav is amazing! He welcomed us in with open arms and made us feel like it was out own home. He makes you feel comfortable and he pays very close attention to detail. Definitely recommend every bride to go to the New Delhi Company.
I got my wedding dress from here and I loved it! Very unique and good quality. The owner and staff are really nice and professional. A bit pricey but totally worth it
The New Delhi Company was the first store I walked in for my bridal outfits. I fell in love immediately.. I looked around at other stores but nothing could beat their collection. I was on the hunt for someone who could make a reddish pink lengha with a teal duppatta. Guarav and his team were the only people who actually showed me those colors and created a beautiful swatch. When I went to book my reception outfit, I was in awe by the Gaga Glitter. They turned it into a beautiful Western style A Line Gown. The net back with the crystal buttons and full out bling! Throughout the process, Guarav and his team - Navi & Amrit communicated with me regarding updates. I felt very comfortable and confident with their execution. Maurine the seamstress the perfect job on my alterations! Thank you for making me look like a Queen!
My husband and I got our outfits made from New Delhi Company and we couldn t have been more pleased with how everything turned out. I brought in inspiration looks and Guarav customized everything to the very last detail. The outfits were unique and exactly what I wanted. The entire experience working with Guarav and his team has been incredible. I would highly recommend them to anyone looking for unique, high quality outfits for reasonable prices.
The New Delhi Company has a great collection for men. I selected a sherwani and customized it a bit to coordinate with my wife s outfit. The entire experience was great - easy, informative and not rushed. What I appreciate the most was with my sherwani, they colored matched the palla and turban to my wife s outfit and provided me with a customized jhutti (great added touch). The order arrived on time and the team was highly professional. I would recommend The New Delhi Team in a heartbeat
Professional, timely service, high quality dresses, and a truly unique bridal experience. I definitely had my "say yes to the dress" moment at the New Delhi Company. Amrit was a true joy to work with and made me feel comfortable throughout the appointment. Gaurav and team also kept lines of communication open and kept me updated throughout the manufacturing and shipping process. The customization was everything I wanted and their master seamstress made the dress fit me like a glove with just days before my reception. Most of all, I loved their philosophy on the bridal experience, sending me home with a thoughtful gift (Rupi Kaur's "the sun and her flowers") to help me relax and enjoy the weeks leading up to my wedding. I would choose the New Delhi Company again in a heartbeat!
My first experience with The New Delhi company was when I was getting married, back when they were still CTC West, operating from the basement of a home! Compared to the multiple other companies I had dealt with, they stood out, even at that time, for their high quality and unique design aesthetic, as well as the incredible customer service. I went back to them for future family weddings and was never disappointed. It's been heartening to see them grow from those humble beginnings to what they are now: Innovative, sensitive to cultural issues and social justice (the shadeism campaign has been incredible and so very needed), pushing boundaries and yet still ensuring the customer is understood and taken care of. Gaurav is continuously pushing to get the best for his clients and to move the company forward in new, interesting and client-centred ways. Congrats guys! Here's to the next phase of The New Delhi company. Keep working with integrity and from the heart. Thanks for everything and all the awesome outfits over the years :)
This is the only customer-service oriented store that sells Indian wedding outfits that I know of. They have amazing outfits and their showroom is just gorgeous. I bought an awesome gold anarkhali from them that I just love and get SO many compliments on.
I don't usually write up a review, but this place definitely deserves one! If you're looking for a vendor who communicates with you throughout the entire process and delivers your outfit on time - this is your store. Not only was the attention to detail greatly appreciated, but the bookings always ran smoothly and I never felt rushed. I look forward to showing off this outfit on the big day. Thanks again guys!
The New Delhi Company truly made the vision that I had for my reception lehenga come to life. They listened to what I wanted and were able to provide recommendations to ensure they understood the image I wanted. The whole process was done virtually as I do not live in Canada and with COVID-19 they were extremely transparent and kept me up to date. Their service was exceptional and they really took the time to understand what I wanted. The final product was beautiful and fit perfectly. I highly recommend The New Delhi Company - their professionalism, honesty and genuine interest in your outfit makes them stand out from other companies. I felt comfortable from the very beginning - thank you for making it possible to do this whole process virtually.
There are no words to explain how wonderful the folks are at the New Delhi Company. I am a few lucky brides who can say that the first lengha they ever tried on was the one (I take quite pride in this), and of course my wedding lengha was from the New Delhi Company!
Why I went with the New Delhi Company:
1) Their craftsmanship (probs most important) is incredible, it is really hard to pick a lengha of your dreams because there is so many beautiful options! Every time I went to visit the show room, I was in awe! 2) Customer service was speculator, every sporadic and impulsive email (there were many) sent was answered! I never felt worried when sending an email or calling, even if it was my 3rd email of the week. 3) Trust. the New Delhi Company creates your own lengha especially for you. Even if there is a lengha hanging in the show room, they will create one from the ground up just for you! Even IF other brides have similar or the same lengha as you, you STILL feel extremely special that you are walking into your wedding day with a one-of-a-kind lengha made for you and made to fit you!
Of course this all requires A LOT of trust. The New Delhi Company has never failed me, not once throughout the process of my lengha and more! Story time:
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I might have gone to the New Delhi Company at least 10 times, from minor changes of my lengha's neckline to last minute custom-pieces needing to be ordered. Of all the venues I have worked with to make my wedding dreams (corny) come true, the New Delhi Company has got to be one of my favourites (I love you guys!)!
Trust.The.Reviews. Reviews are real people with real experiences. The incredible reviews on the New Delhi Company was the little and final push I needed to get my dream lengha. I hope this review can be yours!
I got my reception outfit from The New Delhi Company and it turned out everything that I imagined and more. Not only did I receive endless compliments through the night of the reception but to date friends and family have been gushing over my dress and how elegant and classy it looked. Also, they help with design input as to what will look good and customize accordingly.
Absolutely enjoyed every moment working with The New Delhi Company team! It was most enjoyable experience, and I'm so thankful I went with them because my outfits turned out amazing.
We had such an amazing experience picking and designing our wedding outfits with Navi from the New Delhi Company. They were very professional from the beginning and are detail oriented. Because they book by appointment only it really ensures that we received full attention from Navi when we went in. We really liked the fact that we could customize embroidery and colours of the outfits. For my husband's outfit we really liked the fact that we got his entire morning outfit ( pagh and shoes included) from New Delhi. It made things alot easier and everything was colour coordinated to a T. I went to Navi with my ideas and inspiration for my reception outfit and he was instrumental in making it come to life. We hired Navi to style us both in the morning and it was one of the best decisions. He ensured our outfits were executed they way we wanted. Would highly highly recommend and we will be definitely be coming back.
From the first meeting to the last, Gaurav and his team were unbelievably great! Their deadlines were always met and they put me at ease, which is definitely refreshing when you're trying to plan a big event! The knowledge and expertise that Gaurav brings to the table remains unmatched in my experience, from having been to many Indian fabric and clothing stores. I cannot wait to come back and plan more amazing outfits with the entire team at The New Delhi Company. HIGHLY RECOMMEND!!
Every bride deserves this experience! This is how an Indian Bridal store in Canada should be run. After a google search and recommendation from a family member, I contacted Gaurav at the New Delhi Company in a panic. I had just learned the vendor responsible for creating my reception lengha would not have it completed in time for my reception the following week. Gaurav provided the experience that every client deserves. His store has beautiful pieces that may be expensive to some, however, the quality, service, and delivery, far out ways the cost of the outfit. He is NOT the typical Indian vendor and that is very refreshing.
New Delhi Co. was my one of my favourite vendors to work with during my wedding planning process due to various reasons.
1. Dress: I loved my dress and I still love it every time I look at it. Money well spent. The quality of the dress is unbelievable. The luscious fabrics used for the lengha and dupatta, the stunning intricate embroidery throughout my outfit, and the high-quality stitching are reasons I fell in love with my dress. I can't begin to quantify how many compliments I've received to date from family, friends, and acquaintances about how stunning my wedding lengha was.
2. Customer Service: Prior to booking New Delhi Co., I went in for a few appointments to try on outfits, look at their stock, talk to them and understand their process because I just couldn't make up my mind about what I wanted. They were so patient, pleasant, and understanding during this period of indecision I went through. Like every other bride, I was very nervous about what I was buying and how long it would take. Their team reassured me of their timeframes (that it would be ready in 4 months), that they would get the colour right, and that the craftsmanship would be on point. They helped me customize the outfit I had selected to better suit my requirements.
3. Communication: There was ongoing communication between their team and myself from the initial consultation appointments to picking up the final product. I didn't have to chase or hound them to get statuses or answers to my questions. They replied to my emails quickly. They provided regular status updates, sometimes without me having to ask for them. I appreciated this so much because it minimized my stress.
4. Delivery: It was ready ahead of schedule! This was so exciting because of the horror stories I've heard from so many brides that used other vendors and have gone before me. My friends advised me to give early deadlines to protect myself so that I could assure: (i) I got my dress in hand on time, (ii) there was enough time if alterations were necessary, and (iii) there was enough time to match jewellery and other accessories to my outfit. All of these were valid concerns but I really had nothing to worry about with New Delhi Co.!!
5. Product Pickup: When I picked up my dress, I was surprised the customer service was still warm and friendly. They still cared and didn't brush me off because the service was mostly completed. I was pleased to find that I didn't need any alterations but was assured by Gaurav that should alterations be required in the coming weeks, they would still accommodate, which was awesome.
In short, a lot of vendors promised us the world when my husband and I booked them but very few actually delivered. New Delhi Co. exceeded my expectations by not only delivering what they promised but also by making the whole process so easy and stress-free for me. And, they made it look so effortless! I sincerely had a great experience with New Delhi Co.
I had an absolutely amazing experience with Gaurav and his team. He was very attentive and understood exactly what I wanted my engagement lehnga to look like. I was a little short on time but he was completely honest with me from day one that he may not be able to put in the order, however after speaking to his team in India he was actually able to get my lehnga a month earlier than the event itself! The piece itself is stunning, the fitting is perfect and I can't wait to show it off! Would definitely recommend!
The New Delhi Company is the first place I think of, and go to, whenever I need an outfit for a special event. The team captured my heart when I bought my bridal outfits from the store several month ago. They carry a beautiful selection of bridal and party wear dresses that cater to both modern and traditional styles. Above all, Gaurav and the team are extremely knowledgeable and passionate about the clothing they offer. They are enthusiastic, happy to help and provide a shopping experience that is comfortable and totally pressure free. I would highly recommend the New Delhi Company to anyone in the market for new fashion.
My personal experience with New Delhi Co. and the team was amazing from the moment I walked in (Feb) and walked out (June) with my outfit. Given I am a larger girl, I was dreading looking for Indian outfit because I actually cannot try one any of the pieces at the boutiques on and in the past when I've gotten customized outfits that never look the same as what was Imagined or requested. Gurav & Amrit were both attentive, well knowledge and allowed me to "try" against my body as many outfits as I wanted during my appointment. My only regret was not picking up my morning ceremony outfit from New Delhi Company as well. Cant wait to work with them again in the future, would definitely suggest them as a stop for anybody getting married or looking for a statement piece.
I visited the store a few weeks after getting engaged and within the first visit I just knew they were the ones who were going to make all my wedding outfit dreams come true. They gave me their undivided attention and made the whole process very easy. When I went in for my fitting a few months ago and tried on my outfit, I was beyond happy. It was exactly what I had asked for and I felt like a million bucks. I can't wait to wear it on my wedding day and tell all my guests where this beautiful work art was purchased.
I had an amazing experience, I've got both my wedding outfits from the newdehlicompany and I absolutely love them! Very professional and great unique pieces that you can customize to make your own.
I purchased my wedding reception outfit from the New Delhi Company recently and I have to say I had a wonderful experience. Gaurav and his staff were always so professional and responded to my emails in timely manner. The team would always keep me up to date regarding the status of my outfit. Definitely one of my favourite wedding vendors in the GTA to work with!
Ever since one of my best friends got her outfit from here 7 years ago - I knew that whenever I got married there was only one place that I was going to for my wedding outfit. The New Delhi Company has by far the best quality of embroidery and materials from all the stores I have visited in the GTA. They made a custom outfit for me and were completely upfront about they could and could not do which I truly appreciated. My wedding dress turned out stunning and was bit hit! Gaurav and his team are incredible and I would highly recommend NDC to anyone looking for bridal wear.
I LOVED my experience working with The New Delhi Company (CTC West). They went above and beyond to help my husband and I get the most amazing outfits for our wedding. They cared about all the details and made me feel like family from day one. They are true professionals and I would recommend them to every couple getting married. Work with them if you are looking for a completely customized experience where you end up looking and feeling amazing!!!l
I bought both my wedding and reception outfits from here. I was told that I would be able to custom make my outfit however I liked. As someone who was DDD chest Size, I made sure went back multiple times for measurements to ensure the tops (and bottoms ) fit correctly. Not only did both tops not fit properly- the reception top was supposed to be simple and came back EXACTLY how the show room top was- way too blingy and busy for someone with a bigger chest. It came with cups that didn't even fit my size AT ALL. Thank god for the tailor who saved whatever she could of the outfit. When I discussed this with Gaurav, his excuse was that "there were too many cooks in the kitchen" then proceeded to tell me I'd have to PAY EXTRA to get another but couldn't guarantee what it would look like. I also had a train made for my outfit that came back half the size of what it should have been- but because he only designs visually and not physically he doesn't know what can actually be attained. I again, was told I had to pay extra for it to be redone. My budget was $350 max and I said not a penny over/ but when the bill came- it was $395. Poor customer service and I was VERY disappointed in my reception outfit top. So much so I don't think I'll ever be posting ANYTHING with it on how saggy my top looked and unflattering. I loved my wedding outfit after it was fixed, but my reception one still has me in tears when I see it. I worked so hard for this special day and now I don't ever want to see anything with me in it. It is very sad to say, but I would NEVER custom make anything from here again or recommend to anyone. He also messed up my friends reception outfit a couple years ago and didn't take responsibility for that either. In the end they just care about the money. Just get what you see. And make sure you ensure your measurements will be accurate when the outfit comes in.
I can't rate this place highly enough. My fusion wedding required a fusion dress, and I wasn't exactly sure what I was looking for when I walked in. The entire team was incredibly hospitable, from Amrit at the front desk to the designer Gaurav, to Navjot the stylist. They worked within my budget and my extremely unreasonable timeline, and my Indo-western fusion dress could not be more unique - or more perfect! So beyond thrilled, and even more impressed with the customer service. I came from out of town and they even squeezed me in for my fittings. Don't think twice - go visit them! You will not be disappointed! Thank you Amrit, Gaurav, and Navjot!
The New Delhi Company is a great place to go to for Indian bridal wear and formal pieces. They have a wonderful collection of pieces in both category, their products are on trend and well-priced. The quality of workmanship is also very good. The showroom has a relaxing and trendy vibe and the team spends quality time with its customers to ensure that they feel comfortable in choosing an outfit. I really recommend this place because they believe in putting their customer's first and strive to make them happy!
I had the most wonderful experience working with Gaurav and his team on making my dream dress a reality. No other Indian designer here will give you as much attention and patience as Gaurav gives to his clients. We spent hours together going over every little detail of my dress and he was able to figure out my vision exactly from the many inspiration pictures I brought to him. We didn't even require any alterations because the fit was so perfect! I love these guys, they can literally create anything <3
I had a pleasant experience with the New Delhi Company. I had an idea in mind and noticed one of their pieces at a bridal show. I made an appointment and felt at ease. The location is full of vibrant energy, yet calmness. I explained my vision to Gaurav and he executed. Thank you for my reception outfit - the entire experience was delightful and I loved my very heavy, super glimmery mermaid gown!
I can't even begin to describe how HAPPY I am about my experience at New Delhi. Not only are the staff kind, attentive and responsive but they also make sure to keep touch throughout the customizing process to make sure I knew how far they were and when to expect the completed outfit. I receive my reception gown a month earlier than expected and it is breath taking. I'm so excited to wear it!
I'm working with another vendor for my ceremony outfit and they've been difficult to reach, inconsistent with their responses and timelines. I'm genuinely worried about that outfit and in retrospect I wish I had New Delhi working on that one too. Big mistake!
I would recommend New Delhi in a heart beat and can't wait for my guest to see my reception outfit it's legit stunning!!!
Thank you so much for helping to create my dream reception outfit. You incorporated my vision and colours and modified the outfit to make my dream outfit come true. And you did this all within 3 months time! Your outfits and unique, detailed and breath taking. Everyone loved my outfit and I received endless compliments all night long, I truly felt like I was on cloud nine; something a bride dreams of feeling on her wedding day. Your outfits offer an elegant, classic yet very modern and versatile look and I couldn't find anything remotely comparable in either the GTA or India.
Shopping with you was a calming experience and one where I felt valued and my opinions were taken into consideration. Working with you brought me peace and joy in the otherwise very hectic world of planning an Indian wedding.
Once again thank you from the bottom of our hearts. We will definitely be seeing you soon for our future Indian clothing needs. Raj and Amrit
New Delhi carries beautiful designs, which the staff make easy to customize. Gaurav and the rest of the team were a pleasure to work with, had great advice and ensured our wedding and reception outfits matched perfectly and were of the highest quality. I'd also like to point out how easy to communicate with and how reliable all of the staff were as well. Most of all - my dresses fit like a glove and my husband looked amazing in his sherwani with matching shoes and turban! The entire process from our first consultation, to selecting the pieces we loved, to the final fittings was easy and fun! I would recommend this boutique to anyone.
My experience with The New Delhi Company (CTC West) was simply amazing from the moment we walked in.
I walked into The New Delhi Company 2 weeks prior to my engagement, I was extremely disappointed in an outfit I purchased from Bombay Trendz. At this point I had not expected to find anything and was really just testing my luck. But Gaurav really saved the day. He did a phenomenal job just listening to what I needed and providing honest recommendations and feedback.
I cannot express in words, but I honestly felt like my dress flipped my whole engagement around. I felt like a princess, the dress was beyond perfect. Everything from colour, embroidery, style and quality was exceptional. The New Delhi Company, has a great selection of dresses to choose from, good quality and they overall provide a very welcoming and hygienic environment to shop. It was a tad bit pricey, and I did go over my budget to pay for my dress but that kind of quality and service is hard to find and was totally worth it at the end.