Super friendly staff, security was great, got me a door quickly, got me unloaded quickly, and got me on my way. Offered me pizza which was very nice. I'll be very happy to get another load to here.
Fast unloading but guard shack chick, was rude and had zero manners.
Extremely quick. Overnight parking, please take your trash with you guys. This parking is well needed. They work with you here, please do the same for them.
1.5 hrs to get unloaded after I was in the dock for 1/2 hr. Truckers have schedules to keep. The guard shack person was nice. The person who came to get me was cool. After that nothing.
The sign for the truck entrance is unforgiveable. By the time I read the THIRD line, I had rolled past the truck entrance. Had to find a place to turn around. Then I was asked to wait for a dock (no problem) in some unmarked spot, that took both security guards to describe where it was. This place is NOT user-friendly for trucks.
Larry the Gate Guard was absolutely awesome. He was professional, polite, and friendly. They had my load ready so I didn't have to wait at all
I had my appointment on 6am 02/11. I called the shipping in 02/10. They said yes, you can park overnight here. Point +1 for overnight parking.
I checked in on 02/10. People are very friendly. I was told the pizza is in the freezer and they are waiting for the inspection guy to stamp the paperwork. Come back at 0500, we will gave you a door. Well explained . Point +1
I checked in at 0530, and backed to door 21. Now it is almost eight o'clock. The shipping didn't not even lock my truck yet. I know what happened. They are waiting for the inspection guy to come . Point -5 for late inspection.
Over all 2 out 5.
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I called my boss at 0900. He said the appointment set at 1000. It was him to change it to 0600. He hope I can get their earlier, get loaded earlier, and go back home earlier. Well I can understand that.
Loading started at 0930 finished at 1115. Not too bad. Point +3
Over all 5 out 5
