Exceeded expectations, exceptional service! I worked with Katherine, a Customer Service Specialist who quickly resolved a problem I encountered with one of the "Just Pay Half Pittsburgh" merchants. If the rest of the organization is anything like Katherine, then they are a force to be reckoned with!
"I cannot Thank Skylar enough for her professional and expeditious way she handled my issue. She was able to assist me with the best possible outcome and all within an hour!"
Customer service is exemplary! Diedre and her staff are always pleasant, polite, knowledgeable and helpful!
Customer service is excellent! An email, phone call and problem solved. Could not ask for anything better.
Buyer Beware! Stick with Groupon!
NeoFill/Just Pay Half will not refund your purchase- even if the merchant does not accept the voucher. They have no accountability for their misleading or inaccurate advertisement of the terms and conditions of the voucher.
Buyer Beware! Stick with Groupon!
I spent $20, they charge me eight dollars shipping and handling and then told me they wouldn t ship it but I had to print it, so what is the eight dollars for? What a huge rip off
Purchased Columbus zoo tickets website was easy to navigate and purchasing was quick have recommended to numerous family and friends to use.
Top notch group of people! Very professional and knowledgeable about internet marketing. I've used them to run half-priced deals and auctions for my media companies in the past. They have programs that truly work and have added to our bottom line. They're also super nice people!
Because of the s&h charges, the deal is not 50% off. More like 42%.
Customer service also condescending
No thank you!!.
I just got a deal off the site and thought it was easy to access, straight to the point, and was able to print a voucher within mins of accessing the site! I think I like the print-on-demand option!
Half off discount card never received and they refused to issue a replacement. Total waste. Will never use again. They basically said too bad.
Valley Deals 365..what a nightmare! I cannot access the site to download my 1/2 off coupons. This is twice in a row. I have to contact this company, then get a new password, then locked out again..after I have paid for my dinner coupons. This could be the last time for me, so they are losing a good customer.
I will no longer purchase from Just Pay Half/NeoFill I will stick with Groupon . My purchase expired (my fault) but they will not honor what I originally paid for my voucher . Buyer Beware!! Buy from Groupon!!
It cost me $75 and a trip to the bank and a trip to the UPS store to buy a $350 item. Hopefully, the vendor will move their sales to Amazon or Shopify so I can continue to buy from them. Of course, Neofill did allow me to get a great deal because I was one of the few willing to go to the hassle of purchasing this item. But the people are nice.
I just had a remarkable experience with customer service, thank you very much!
I purchased a Savemore HV (Hudson Valley, NY) golf card this year. I've purchased them in years past too; however, this year there were some surprises (not in a good way) Personally, I like the idea of experiencing playing courses that I wouldn't normally get the opportunity to play on. This year they added 2 extra courses but three of them were clearly substandard. Tennanah Lake Golf and Tennis Club, Beekman, and the Lynx at River Bend Golf Club. The Lynx was an awful experience, the greens were terrible and they didn't even have a driving range onsite. Tennanah Lake was 1-1/2 hours away and isn't even in the Hudson Valley region. The greens at Beekman are being areaded (which is understandable) but 11 of the 18 greens were covered with sand and you couldn't even putt on them. But the biggest surprise of all was that this year you have to pay for the golf cart which added between $18-20 (plus up to $10 if you wanted range balls) to the cost of each round. The cart purchase was tucked in the fine print which I didn't see and didn't realize until I presented my card a the pro shop.
Unless there are some drastic changes I don't think I'll be purchasing the golf card next season (2020).
I bought some family activity cards through KEZI9 Half Off Deals in February of 2020 planning to use them the following month during Spring Break and some in summer (some were sports tickets not starting till then) And unfortunately Coronavirus shut everything down. NeoFill refused to offer any sort of refund, exchange or credit. If things like that happen when using Groupon or one of the better discount voucher services they at least give you credit for a future purchase.
neofill.com