I definitely recommended anyone car shopping to go here. They are all so kind. We had the pleasure of dealing with Bill Cline. He was amazing. He didn't try and pressure us into any vehicle. He listened to what we wanted and needed. Very awesome to deal with. They stayed open past closing to help get us out of the door in a new car. My 5-year old son with us and started to get antsy so Bill actually sat and played with Lego's with my son.
Bought a vehicle here a while back. While the deal was good, the staff was extremely rude and the encounter took a bit over 8 hours. The salesman smelled strongly of cigarette smoke and wild leave us waiting for over an hour in the lobby between small decision that s took my husband my I about 5 minutes to decide on. We even informed them that we hadn t had the opportunity to eat that day to try and speed up the process and were completely disregarded and ignored.
We even got up to search for him multiple times and he was nowhere to be found.
Terrible and rude company. Would not recommend to anyone.
Easy and painless transaction. Lower fees than in Kentucky. Worth the drive over the bridge! Tavis was super chill so we liked him much better than other salesmen we have met. Found us just the right Honda Fit she wanted even though Fits are a scarce right now. Thank you!
I sold my car to Neil Huffman. The process was very simple and Kevin Green made it better. Assuring me how it would all go and everything happened as he said. Would do it again given the chance.
Brought my Honda here for a new battery, service department was friendly and their prices beat everyone else's and had an additional coupon for the service! Plus they were quick... like super quick. I didn't even have time to eat my lunch quick! Thank you for the awesome experience!
I live in Canada, but if I lived in Alabama or near any other NH distributor, I would surely go there first. Thank you for your prompt action re the employee who hung the Alabama Governor in effigy.
I actually did buy a car from your dealership today with the help of Milena Hendrick. She made everything about buying a car, just easy.
We drove 6 hours to buy this car from your dealership and in less than 1 hour we were back on the highway headed home with our new Subaru.
From the negotiation to the paper work to the out the door experience, it was a great experience. I find her to be an invaluable asset to your dealership. She represents you and your company well.
I bought a vehicle from Neil Huffman about 10 years ago. For some reason they put their name on it as a Lien holder even though I had a loan from the bank for the truck. I am trying to get my name removed from it and there is 1 guy there apparently that handles liens, and he NEVER answers his phone/email. I have been trying to get ahold of him for 4+ weeks without any response.
One of the best Auto Groups in the area. They stand for Kentucky and ensure their employees have the integrity and respect. Keep up the good work.
This place makes me proud to be a Kentuckian. Thank you for doing such wonder RIGHT things.
neilhuffman.com