3 years ago
Husband had bilateral total knee replacement surge...
Husband had bilateral total knee replacement surgery. Prior to surgery I researched everything. In my extensive research I was referred to Nazareth for the rehab. I made sure our insurance paid for it and did a tour. After his surgery he was IPH 4 days then transferred to Nazareth. The staff was nothing short of amazing. We have made life long friends! He was inpatient for 19 days and he was a very "impatient inpatient patient!" The staff put up with his grumpiness & I was involved in all aspects of his care from daily needs being met, nutrition, medication, therapy etc. Never once did they make me feel overbearing, which I may have been, (but hey, we are talking about the love of my life here!). They listened when I had concerns about his PT not being challenging enough since he is only 54 and in the physical condition of a 30 year old man. So they enlisted what we called The Big Guns. There was change in the quality of care or concern whether I was dealing with the doctor or the facilities workers. They ALL were caring, friendly, knowledgeable, helpful & engaged. I actually asked one of the more senior staff how they find that many good employees. The employees said they loved working there and they were treated good by the company. That was good to know and it shows. I cannot say enough good things about this organization. It was so good that my husband is continuing he outpatient physical therapy there and we are happy with that as well! Highly recommend!