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I recently used the services of this company for a...

I recently used the services of this company for a security system installation. While the overall process was smooth and the installation team was professional, I found their customer service to be lacking. It was sometimes challenging to get in touch with a representative and the response time for my inquiries was quite slow. Additionally, I had some issues with the equipment that took a bit longer to resolve than I had anticipated. On the positive side, the actual installation was done efficiently and the system has been working well since then. Overall, I would rate my experience as average due to the customer service issues, but the quality of the installation and the system itself were satisfactory.