National university of natural medicine Review

One of the best decisions I've ever taken is establish NUNM as my Primary Care.

Dr.Ortiz is a great Dr. With awesome bedside manor. Love how NUNM has 2 ways to communicate with your Dr., By VM or MyChart. Appts are long

When I started there a few years ago I was on two medications for thyroid disease. They have been very thorough helping me manage Hashimotos Thyroiditis through diet regulation, education, and medication. Now i've improved and stopped one of the meds and Im now doing better than I have in over 12 years. And my thyroid has begun producing hormones on its own again after other clinics dismissed me as a lost cause. Diet matters.

The business end of NUNM clinic is very lacking, very unprofessional. They offer a discount if you can pay your bill same day. I tried to do so but the people at the front desk didn't know how much it would be. I gave them time to figure it out while I waited for prescription. I came back and they still had no clue how to bill me. They said I should receive a bill in the mail. I had issues with the bill and spoke with someone in the billing office. They said they would have to talk to their boss and get back to me and never did. I called weeks later and spoke with the billing manager Gina. She said that there were notes on my account that I left without paying... of course I did I tried my hardest to pay that day. I brought up my grievances with Gina about my billing. She said she would give me a call back after speaking with the proper people. She assured me up and down that she would call me back it's been 2 weeks.

IF THERE WERE A 6 or 7 STAR CHOICE, I WOULD HAVE MADE IT! BUT INSTEAD I WILL JUST SHOUT OUT HOW AMAZING THE PEOPLE ARE AT NUNM! I have used their services over the years and every time everyone from the intake reps to the students on up to the doctors have been the best. Courteous, kind, patient, empathetic, intelligent, gentle and thoughtful are just some of the adjectives that come to mind when describing these wonderful people. And, yes, the medical care one receives there is at a high level as well. Dr Trump (used by permission) and her winter/spring 2019 team of students were just off the charts. With the issues I had they were extremely patient and listened so very empathetically. I am blessed to have been (and continue) to be in their care.

Very friendly staff. Great care to minimize possible Covid-19 exposure. Medical folk took all the time necessary to understand my concerns.

I've been here on multiple occasions (and for multiple issues). I usually book appointments based on my schedule so I rarely see the same physician twice, but I've had excellent treatment every time! The doctors and students are all very knowledgeable, kind and accommodating. Definitely recommended!

I am seeing Dr. Ermac for a lot of gut issues. Finally switched from Western Medicine to them, and these guys do the kind of tests my other doctors didn't do. Simply taking a step to investigate other variables via quantifiable lab tests is a huge step for me.

Over only two visits, they could resolve my health problem. Excellent service.

I was helped here and very much appreciate this place.