nationalexpresstransit.com
I have never encountered an organization that care...
I have never encountered an organization that cares less about it's reputation or the community in which it operates. Apparently the employees of CDT are of the mind that parking in the middle of the only sidewalk is totally acceptable. And have thought so for years (look at the Google Maps / Earth pictures dating back for the past 3 years or so).
No space on the sidewalk? Apparently parking in the middle of the crosswalk or TRIPLE parking in the middle of the street are perfectly acceptable alternatives to CDT's drivers. (I wish I was being sarcastic).
My neighbors and I have asked the GM (Matt Lundgren) on numerous occasions to do something proactive about preventing his employees from breaking the law on a constant basis. I don't think anybody would disagree that asking people not to park in the middle of the sidewalk / street / crosswalk is an unreasonable ask. But the response that I have gotten from Matt Lungren in particular and CDT in general gives me the impression that they don't care.
When I met with Matt face-to-face to please ask him to do something; he was almost completely dismissive. He literally said, "I don't see what the big deal is, we'll be out of here in January and some of these people have been here 30 years and don't know any better". He even told me that "The City gave [them] permission to park their vehicles in the middle of Carroll Street". I spoke to Alderman Burnett, the higher-ups at the CDOT, and the head of the 12th Precinct CAPS office. They all told me that they have no idea what he's talking about and that those vehicles are definitely illegally parked.
We've called the police almost daily to come ticket these people (all CDT employees). But even with the CPD unjustly having to babysit CDT, nothing has changed.
The lack of oversight is so gross at CDT and National Express that one of their employees was bold enough to give me the finger on my walk to work. I reported in to Mark Foster (the COO of National Express). He told me he would take care of it. Lo and behold, that same employee is out there again this morning. (What kind of company let's somebody who does something like that in their uniform, at their job, keep their position with the organization?)
Their employees throw their food waste, empty beer cans , and other garbage in the middle of the road.
CDT is a subcontractor of PACE and a subsidiary of National Express Transit. PACE can't really do anything about it because these aren't technically their employees. And I've yet to see any tangible results on the part of National Express.
But you don't have to take my word on any of this. I bet you that if you were to walk or drive by their office right now, you'd see the same $h!t going on right now. The incompetence and ignorance of these people would be laughable if it wasn't so infuriating.
