Nalley Lexus Review

Very safe environment, safty protection with every employee. Service was top notch and fast. No guessing what the price was all information forthcoming.

Thomas B. was a fantastic consultant. From the moment I arrived, he was pleasant and efficient. He took the time to answer my questions and provide great detail.

I m looking forward to coming in for my next service and working with Thomas and the team again.

Purchased a Vehicle at the Lexus Smyrna dealership. Excellent customer service. I was able to make a great deal. I suggest that you research the vehicle you intend buy. You might save a few thousand dollars. Great SUV but then it s a Lexus!

I recently stopped by Nalley Lexus Smyrna to inquire about a car I'd seen online. I was introduced to Cesar Galasso and the rest is history! He was kind, honest and professional. The service was exceptional and because of that, I left with a new car and Cesar gained a customer for life.

I've been dealing with Nalley for at least the last 7 years and have had 2 or 3 service reps but by far the best of the best is Henry Holman. Henry upholds the threshold of customer service. He is upfront, knowledgeable, honest and works to always best service his clients. Henry truly is the reason why I return. If you need a service representative I strongly suggest Henry. Customer service is like none other and please tell him Ms Williams sent you. I promise you won't regret it.

Great dealership, everyone is so professional and helpful. Best Service Consultant is Henry, hands down. He's patient, thorough, listens, and makes sure your car gets a meticulous check to ensure it is safe and operating at its best. The techs do great work to get you back on the road quickly! If you need service or a new car - Nalley Lexus has you covered!

Recently purchased a RX350 from here. I wish I could give a better review but the customer service we received from the finance department and the GM Bill has got to be the worst I ve ever seen in my life. Just BEWARE after they get your money they don t care about you AT ALL. The responses that Bill puts under all of these negative reviews is a joke. They DO NOT care about giving you great customer service. They just want to make the deal and then they toss you out with the trash. BEWARE OF THIS PLACE.

This was by far the easiest and BEST car buying experience I have ever had!! Kirk Martells will take great care of you and his knowledge and easy banter make the process smooth and fun! He was very knowledgeable of the car I purchased and extremely patient teaching me some of the features! Thank you to Ryan (finance) also for his efficiency and making payment easy and hassle free! I already love my Lexus! Thank you again ~Kelley McAllister

I decided to start car shopping after putting it off for a year! Clive Watson was my salesperson and has made this the only stop for my car shopping and getting the car I ve been wanting! He s extremely helpful and knowledgeable and has made this experience amazing and the price as smooth as possible for me! He also put a bow on my car! I highly recommend him to anyone who s in the market looking for cars!