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B
4 years ago

Customer service was the worst that I experienced ...

Customer service was the worst that I experienced ever. They never got anything done on a timely manner, and sold you things without a proper explanation. I would suggest avaiding them at all cost. If you do decide to use them read the fine print.

P
4 years ago

Customer service is HORRIBLE!!! I just got off the...

Customer service is HORRIBLE!!! I just got off the phone with a billing rep and she was so RUDE. Very unprofessional and offensive. I was just going to let it go but, the experience is just resinating with me. If I had an employee treat a customer the way she treated me I would terminate his/her employment immediately! WOW!!!!!

C
4 years ago

As a developer, we use several different vendors t...

As a developer, we use several different vendors to help with our needs. This company is slow to respond, inefficient, and their invoice needs to be checked closely. When confronted about discrepancies, they stop returning phone calls. We will not be using them at any of our properties.

R
4 years ago

In my time here I've worked a LOT with our dealers...

In my time here I've worked a LOT with our dealers, hubs, and customers. One message that is consistent across the board is that NABCO doors are the Lexus of the automatic door community. The quality and reliability is unparalleled and service calls on them are almost non-existent. We get calls to repair our competitors all the time, but when it comes to NABCO doors we just get calls for new installs.