I've been an Allstate client for over 25 years and...
I've been an Allstate client for over 25 years and have been mostly satisfied with the service. I recently purchased a new home and had to discuss the policy with Denise in the office and to be honest, she over complicated everything to the point that I shopped another company. Does it make ANY sense that if I turn on utilities like internet/cable at my new house, that Allstate would not cover my old home, which I will still live in for another 4-6 weeks?
When I spoke with the other independent agency I quickly discovered that I was severely under insured and over charged by Allstate. My new auto coverage is with a highly rated company and we are now paying 1/2 the premium for 5X the coverage. (yes 5X) My new homeowners insurance is $500 / year lower than Allstate quoted. (and Allstate coverage was lower coverage)
Again, I am very disappointed to discover this after being an Allstate customer since 1994. Insurance does not have to be overly complicated.
