Had a the service line policy that was added onto my home owners policy. Had a sewer line that needed repair, after haggling a little bit with the manager they covered all the way up to the $10,000 limit, which was most of the work. Glad I had their policy!!
This company is a con! they won't pay any claims unless they are very small claims. They will reword everything so it's in favor of them not having to pay out. They hire people to come look at your damage that they don't know or have any clue why they are there for besides to turn down your claim. I will see them in court
I guess I shouldn't be surprised that a 3rd party insurer doesn't want to pay a claim but I expected better. Live and learn I guess. Don't buy anything from these guys, they will not pay.
Equipment breakdown my butt. They WILL do EVERYTHING they can to deny ANY claim. Get out while you can!!
Extremely unprofessional staff (Victoria) working the claims department. I actually had this employee contact and bully/harass me to get information pertinent to a policy holder. Im not the policy holder and yet the staff member prodded me to give priviledged policy holder information. Poor. Just poor
I purchase this policy through my carrier and today they told me that my unit is too old. My unit blower was dirty and coils was dirty therefore they denied the claim. However we have been having our ac service every year and this is a reason to denied it. It should be clear and concise and not bullish.
They do not so what they say. Nothing but a scam. I would not recommend them to anyone.
This company is very unprofessional. They seem to serve the purpose of denying claim for equipment breakdown. My AC leaked and stopped working. Had to replace it but they gave me zero dollar; pretty much denied my claim.
Left multiple voice mails and emails that went unanswered. The woman who was assigned to my claim seemed to dissapeared without a trace once she denied my claim. Unwilling to explain or be confronted.
I had to deal with this company because my insurance company doesn't have their own adjuster.
So much stress, hassle, and time consuming to deal with them but at the end of the day, they just want to ignore you once they denied your claim. Not willing to provide clear explanation as to why a claim was denied.
I pay extra money to have $100,000 coverage for nothing.
I am switching my insurance carrier. This company is a total nightmare. Stay as far away from them as you can.
Do not trust this company. Their business is just take your money and do not pay claim. Should suit them.
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