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D
3 years ago

Looking for some new strings for an acoustic guita...

Looking for some new strings for an acoustic guitar I bought. Musicmaker had what I wanted in stock and at a cheaper price than eBay AND with free shipping. Bought Sunday, posted Monday, arrived Tuesday. Can't get better than that!
Review # 2
Bought a stand and some oil on a Friday morning, delivered Saturday morning, fantastic service!

S
3 years ago

I've never come across such personable service. It...

I've never come across such personable service. It was actually like talking with a human being on my level and not with Staff No. 978654. A very rare thing nowadays. Highly recommended if you're sick of dealing with robots and regulations

F
3 years ago

The best online service I have ever experienced!!!...

The best online service I have ever experienced!!! They emailed me to make sure that what I ordered was received by me. They are the most friendliest and kindest people ever. I ordered a pack of guitar strings and when they came in the post they had sent me a pack of 3 sets because they didn't have any single packs. I don't deserve such kindness. I'm really happy and they've made my day. Will definitely order from them again in the future. Thank you Joe, Rafino and the rest of the staff.

L
3 years ago

So I had a fault with an interface I bought from M...

So I had a fault with an interface I bought from Music Maker in Dublin. All the guys were beyond amazing to deal with. Extremely friendly, really helpful and so genuine. Best customer service I've ever dealt with! The shop is deadly as well. Can't fault the place. Cheers to Danny and Tim for all their help!

M
3 years ago

Musicmaker are one of my favourite spots in Dublin...

Musicmaker are one of my favourite spots in Dublin either to buy instruments, get some accessories or just to hang around getting some inspiration and trying some of their stuff. The staff is real friendly, their range is pretty large still keeping great quality, and every so often they treat you with great deals. Got myself this beauty last Cyber Monday with a great discount and couldn't be happier about it! Thanks guys!

C
3 years ago

Great Selection of Instruments and staff are pleas...

Great Selection of Instruments and staff are pleasant, apart for one member, who made some snarky and rude comments when my friend was trying out a guitar, she was legitimately interested in buying

J
3 years ago

Great place for any musician, top quality products...

Great place for any musician, top quality products and the staff are brilliant. Best place for online shopping in my opinion. Joey was a great help got in touch straight away with me to make sure everything was in order. I've had a guitar fixed with Ollie and he done a great job, hes a fantastic worker no matter how hard the job. Also Jerry in the Taylor and Martin section is a pure gent and a walking encyclopedia of wisdom and knowladge of all guitars a pure genius. This place Is a god send for any musician or any customer they make you feel like family when you walk in.

S
3 years ago

I just had the pleasure of making a purchase from ...

I just had the pleasure of making a purchase from your online store on Monday morning and - hey presto ! Tuesday Afternoon my doorbell rings and there's my order ! I live in Dunlaoghaire South County Dublin- but still ....that's just fabulous service....AND.... at a great price too ! 5 Stars *****. Thanks Joey.

S
3 years ago

Ordered some rubber washers for a clutch, one of t...

Ordered some rubber washers for a clutch, one of the guys Joey got onto me straight away to let me know that they were unfortunately out of stock of the particular washers I needed, ordered some felt ones in the end but Joey went and found an old Gibraltar clutch and took the rubber washers off it and added them to my order for free, absolute legend, cheers Joey, prime example of how sound the guys at musicmaker are and how they'll do their absolute best to try and sort you out. Couldn't recommend them enough.

L
3 years ago

Class lads. I've bought several drum items from he...

Class lads. I've bought several drum items from here throughout the years and everything has been perfect. The staff are lovely too, willing to help with any qualm that one may have. Also their sales are second to none. You can get top-tier equipment for a fantastic price.

a
3 years ago

Could not be happy with Rafino's customer service,...

Could not be happy with Rafino's customer service, an absolute gent and professional, he shipped equipment to me within 48 hours so that a live stream could happen after an interface failed. And all during the lockdown. The sale was only 90 but I was so impressed with the service that I went back and bought a Martin D18 ... very excited for this delivery. Again, I cannot recommend Rafino at Music Maker more, he's a patient audio nerd who know's his stuff and a hell of a nice guy!

L
3 years ago

I ordered a MIDI controller on a Friday afternoon ...

I ordered a MIDI controller on a Friday afternoon and it was at my door on Saturday morning. I'm seriously impressed by the customer focused approach from the guys at MM, my transaction was perfect. I'll be sure to come back for more gear as time goes on.

S
3 years ago

Great store and even greater team in there! The te...

Great store and even greater team in there! The team is absolutely awesome (musicians who advice other musicians and not only seller...)
Service and advice 100 % dedicated to Customer.
I bought on line and everything was perfect: price advice shipping packaging Customer Service follow up... I highly recommend !!!

B
3 years ago

The staff at Musicmaker are incredibly knowledgabl...

The staff at Musicmaker are incredibly knowledgable and accommodating. The countless times I came in trying various amps and guitars and amps before purchasing and they were always patient and welcoming and offered very honest advice to help me pick the best gear!

R
3 years ago

During the lockdown I ordered through the website ...

During the lockdown I ordered through the website and I can't fault them for anything! Amazing service, good price and very happy to order from them again. I was kept informed about delivery estimates too which was a nice touch. Good luck with the reopen.

D
3 years ago

I went in today to buy drumsticks for my son and s...

I went in today to buy drumsticks for my son and spoke to Raf. He talked me through my best options and was so friendly. He didn't rush me or try to sell me stuff I didn't need. The store is so inviting and you know that you are talking to people who know their stuff I will definetley be going back for all my musical purchases and would highly recommend the store. (PS: they are also cheaper then most other stores)

A
3 years ago

Today I went to the shop to get myself an effects ...

Today I went to the shop to get myself an effects pedal. After going in with virtually no idea of anything, the staff member, sadly didn't get hus name but he was extremely helpful and gave me a tonne of advice. Never shopping in any other music store again. 5 star.

J
3 years ago

Came in here with my son who is 5 years old. Hes b...

Came in here with my son who is 5 years old. Hes been asking for a guitar for Christmas all year. Went downstairs to the drum department for a browse with him and was approached by a staff member, I thought great he's gonna ask do we need help which I did. Instead he tells me "make sure he (my son) doesn't touch those V-Drums" and walks off. Okay son let's get out of here. Will not be returning here anytime soon for help.

Edit: I should mention i didn't have any interaction with any of the folks in the guitar section which was what we came in for. But after the attitude by one member of staff in the basement we didn't hang around. Maybe my experience may have been different if we spoke to someone upstairs.

B
3 years ago

Got my first proper Gibson from the guys at Musicm...

Got my first proper Gibson from the guys at Musicmaker. Ordering process was a breeze and the guys even set it up with my favourite strings before shipping it out. Arrived exactly when they said it would and plays like a dream out of the case. Will deffo be back again, thanks again guys.

E
3 years ago

Ordered an item online yesterday and received it t...

Ordered an item online yesterday and received it today! Excellent quality and price and very professional customer service. I will definitely order my music paraphernalia here from now on. Thanks, Musicmaker!

B
3 years ago

One of the best in town. Staff always happy to hel...

One of the best in town. Staff always happy to help and answer question. From guitar strings to guitar repairs and set ups - it's MusicMaker for me. Keep up the good work and best of luck with your reopening.

B
3 years ago

Ordered headphones Sunday night, arrived Tuesday m...

Ordered headphones Sunday night, arrived Tuesday morning.

Just a note on An Posts Delivery. If your tracking number starts with 'LJ', they will attempt to deliver it 3 times (i.e over 3 days) BEFORE leaving the 'collect at depot' slip in your letterbox. On Tuesday MusicMaker emailed me the tracking number & let me know an attempted delivery was made, not an post. I would advise going to the depot with the tracking number if your mailmans "attempted delivery" is a joke, as it usually is...

M
3 years ago

These guys could really teach you a thing or two a...

These guys could really teach you a thing or two about customer service. Genuine, caring people who love what they do, the music they make and help others make, who constantly go above and beyond to help you out. Whatever it is you need, be sure to stop by here first.

f
3 years ago

Bagged a guitar upstairs for an absolute steal las...

Bagged a guitar upstairs for an absolute steal last week. Gstar and Dave are so helpful and a world of knowledge. Delighted I bumped into them. They're a nose ahead of anywhere else in Dublin.

K
3 years ago

Amazing store right in the heart of Dublin City Ce...

Amazing store right in the heart of Dublin City Centre. Cater for beginners right up to pros, with service is as good as you ll find. Sorted me out with my first guitar and were able to advise on local lessons.

p
3 years ago

Ordered online. Very fast delivery, item was exact...

Ordered online. Very fast delivery, item was exactly as described and works perfectly. Very personal service with very quick follow up emails to keep me informed about the delivery and also to check everything was received on time. Would definitely order from Music Maker again