Mulvane Family MedCenter Reviews

Dr. Comer is a great doctor, really takes the time to sit down and listen, and talk about options, which is rare these days. The other staff in the office, and their operating procedures are another story. We have yet to go in there and get back to see the Dr. in less than an hour after our scheduled appointment time. Anytime we've had to rely on the staff to schedule something out of office, whether it be a specialist or some other procedure, we struggle for days to get a hold of someone or get them to call us back. We have also left messages for the nurses for various reasons, but have yet to have either of them call us back. We even had one call us out of the blue for something, we called them back, left a message, but never heard from anyone again. If the office really wants to know how to improve they can figure out how to get people through faster, and actually get back to their patients.

Mother sat here shivering, nauseated, dizzy; from a spider bite on side of her kneck. They didn't ask her anything, interrupted her when she tried telling them where she was bit and how she felt. They didn't prioritize anyone, a woman came in with broken toe and they got her in immediately.

The office staff isn t knowledgeable and they are rude. I was at my out of pocket maximum and they were still trying to charge me a copay. My insurance told me multiple times that we had no co pay (none of my other doctors charged me a co pay) they told me I was wrong and I will always have a co pay no matter what. I had to have my insurance company call them multiple times to fix this. They also lied to my insurance company and told them they didn t tell me I had a co pay. If I could give 0 stars I would.

The best clinic I have ever been to love my doctor.Dr.Carro is the best and the whole staff make you feel like family wouldn't trade them for anything in the world.thanks to the family med center of mulvane,Ks

Sunday 2/4/18
Went to urgent Care at 4 pm. Knowing my own body I let physician know I believe I have a sinus infection. He said he would not give antibiotic. Having nasal congestion I was put off by his body odor. Was not happy with this visit.

Okay I went to Dr. Comer for the first time, and I have never felt more comfortable with a doctor. He listened to all my concerns and explained everything very well. He answered all my questions, definitely making him my primary doctor. His staff was also great!

Dr. Carro has been my primary care physician for almost three decades. I have never had anything but quality service, from all the staff at the Mulvane Clinic. Always have got in to the exam room lightning fast. Could count the times I had to wait more than 15 minutes on one hand. Consider the Doctor and most of the staff friends. Would not want to go anywhere else. Often have appointments made with outpatient services and specialist. They take care of it, and all I have to do is write down the appointment information and show up for the appointment. They also have to do a lot of extra paperwork for me every year, and they have always done a spectacular job taking care of it. They offer professional quality service, that has unfortunately become rare these days.

The Nursing staff for Dr. Cario are insensitive to his patients needs. They are unfriendly and lie. Jonathan told me he called in my prescription, however when I contacted the Pharmacy they could not find a prescription request. Call the Nurse back and finally got him to make the call. Called the Pharmacy to verify, they said they had just gotten off the phone with him. That practice needs to reevaluate its patient care policy. I will find a new Dr.

The doctor and the employees are wonderful people. They explain things clearly and are some of the most friendly people I have ever meet.

Great costumer service but horrible waiting time, expect to be waiting for over 1 hour pass your appoinment time...
After 3 appointments nothing has change, so this isn't a one time thing.

Front desk is terrible. Very rude and unprofessional .It's a shame the doctor is wonderful.

Dr. Carro has been our family physician for many years. He is caring and compassionate. We have never had a problem getting an appointment within a reasonable time and on several occasions, when an emergency has arisen, we've gotten right in. They are in partnership with the other Family MedCenters in the area and share equipment so if testing is needed, they have the proper facilities.