Mountasia Review

Awesome! Great service, good food and fun for everyone!

Had a very good time here. Yes it's a bit dated and not very crowded but, the not very crowded part was a good thing. Yes it was hot but, its June in Texas! What do you expect? Staff was friendly and one on particular was awesome, Collin! He goes out of his way to make sure the guests have a great time! He was running all over the place to help us out. Some games didn't work but, there was a maintenance man working on them. Laser tag would have been better if we had more people, only the 4 of us. We would really love to come back here next time come back to Dallas. I would recommend Mountasia. It's not a place if you are looking for upscale 100% catering like a big theme park. Its has a nice friendly atmosphere and good people. Again yes it is a bit dated but nice. Price was good for what we did. Make sure to look at their website for discounts and coupons for even better pricing

We had a large group of co-workers and their spouses/significant others celebrating x-mas & a birthday. Our pizza was ready, but it wasn't being brought to us...so we moved to the dining area. The only table that could accommodate our large group of the area normally reserved for parties. The place wasn't very busy at all and we were by far the largest group/order and the reserved party area was otherwise completely empty. Some kid employee told us we couldn't sit in the reserved section, and had to move to a group of tables in the arcade. On my way out, I spoke with a supervisor to tell him how pathetic and irrational the customer service was. His reasoning was that it was a policy they had to blindly follow from the higher-ups. I told him someone like himself, at their next meeting, should ask if they were aloud to exercise some discretion & common sense in a situation like ours at which point he found a new excuse, which was that the servers are told not to serve there...which would prevent us from getting served our food. My wife then pointed out the fact that we weren't served our food anyways...and that it sat there getting cold until we came over and picked it up...even when we were waiting in the arcade. From my experience, it appears the folks that work here are a bunch of kids without a common sense approach toward customer service. This was the 1st time to Mountasia in about 12 years...and it'll be the last.

Enjoy taking the kids here from time to time. Laser tag, arcade, rock climbing wall, batting cages, go carts and water bumper cars (you can get wet with sprayers on the boats). There is an area to eat with pizza and burgers type of thing, but a good salad as well.

Attractions and services are top quality and uniquely entertaining

We stood at the front of line for the bumper boats for about 6 minutes and we're completely ignored by 3 employees who definitely saw us and decided they didn't care. We told the manager and he seemed less than apologetic and made excuses for the empoloyees

Nice staff. But tooooo expensive. Especially the food. Please lower prices or you may find yourself with fewer people

Over priced. I'd rather drive to Mulligan's or castle park

Lots of things to do but everything looks straight out of the 90s. There are a few newer arcade games but it could use a facelift.

They have a great family center with a bunch of activities for all ages. My son really enjoys the batting cages which are just so much

Not a lot of games to play because it was raining today but it's good!

Fun games. Love the go carts. Mini golf is fun.
Really want to do the batting cages.

The food is pretty greasy and salty no matter what we ordered. So not greatest there.

SECRET: Go for a birthday and the staff will do their best to embarrass your birthday person!

The Go-Karts are sooo much fun....the games are kool.... and the food is delicious.
4 thumbs up from me and my daughter Sarina

Its worth the money, time spent there with my kiddos. They loved it. From the go karts, wall climbing and other fun activities plus the arcades. We had a great time.

Has family fun enjoyed the miniature golf, water boats, rock wall, go cartsand arcade. Can be expensive but has many different specials.

Always fun times since the beginning . I miss the roller rink.

perfect weekend destination for young kids. Keep an eye on the traffic on 92-- best to go in the morning. Nice kid-friendly farm experience.

Kids and adults can have fun and the employees are very helpful can't complain about the food They serve; is delicious.

Great experience. Good pizza for this type of event location.

They won't let you make a line for your own family.....way to strict!

Simple fun and easy going. Nice place to take the kids

2 mini golf courses. Go kart racing and laser tag. Fun time for children

It's very nice family fun center ... people from different ages .. I liked the golf courses and the laser tag so much .. recommend it for everyone ... have fun

Great place to take the kids out to have a blast. They have a bunch of games and activities from laser tag to go kart racing. The miniature golf is always fun with the kids and friends alike. my friend had her daughter birthday here and everyone had a great time

They have a great selection of games and fun activities including batting cages, go-kart, and also the water bumper cars. They also have rock climbing and laser tag

The 2 stars are for how satisfied I was with MOST of my experience here. Mini golf, bumber cars were fun. Particularly loved the bumber boats on the hot summer day we went. Great selection in arcade games. My only complaint would be in the resturant here. The staff there should all be fired. I'm pretty sure they took a cup to serve me from the back when cups are located up front. They acted really unprofessional as well wispering to each other and staring. Led me to think they prob spit or did something to the cup. $5 wasted because I was not going to risk eating something they could have messed with. Disgusted by these people. This with the fact that I was not rude to these people at all!! Didn't even return the ice cream. Was not sure what I could have done to be treated by the staff so rudely? As fun as the place could be, if I do decide to bring my family back we will defiantly not be eating here. Which is sad because ice cream and other junk foods could have made this a perfect experiance.

Overpriced. I paid 60+ for three kids and this was the biggest highlight of the entire games indoors. Plus prices, weren't the best.

This is a Gem in the center of Santa Clarita. Very fun mini golf set up. I am surprised not noticed it before. My son loved it and we are definitely going back.

My family and I went to Mountaisa a million times and it gets better everytime

Great fun for the kids and adults 3 hours at a very reasonable price to do everything fun fun

Fun place, but can get pricey. $40/person for 3 hours of unlimited play.

I had a great time but some of the machines weren't working.

Fun place to go, kids have fun. Food is ok. Over all fun place to go.

This place is so fun me and my son went we had fun place for adults and Kids really fun

Awesome we had a great time with the games but the food was not good.

Very kid friendly. Kids love going and enjoy laser tag and go- karts

Paid around 120 for 5 kids 1 adults only the outside and we had so much fun. It's a great place for kids.

Always well kept and updated with the newest video games.

We went to a party we were invited to yesterday and did not have a good experience. The hostess took out upon herself to omit things from the party package. We did not know how much was missing until another party went through the same experience, with the full advertised package. (Same hostess)

They offered to do it over, but the magic in the child's eyes, was already gone.

Do not recommend for parties.

Never been here and it was so amazing. Thanks to L.A.H and sponsors all the families were able to forget about the difficult times we are facing.

they tried to charge me for 3 hours unlimited and they were only open for another hour

This place is actually the worst place I've ever step foot in. The service is horrible and the stupid employees don't give two sh*ts about customer satisfaction. There are kids running around everywhere with their idiotic parents trying their best to catch them. It is HIGHLY overpriced and is it worth the money. You would expect a good treatment from the staff for paying what you are, but it is the opposite. If you ask an employee for a drink or food, it takes at the most 15 to 20 minutes! Just rediculous! They rarely ever clean the place because there is trash from God knows what just laying around. I highly suggest anyone reading this to stay the fu*k away from this sh*thole.

This place is nicely small and has slot to offer, a nice cheerful restaurant, bumper boats, a full arcade, go carts, miniature golf,ice cream parlorLaser Tag, Rock Climbing.Also very very close to the Metro link Station, about 10minutes from shopping center in Santa Clarita.

Third place is great for first dates, family, and friends, also nice prices

All the games cheat you on points. I was cheated out of points on over half of the games my daughter and I played. Get it together mountasia

Fun place to take the family and kids. They have tons of activities from go kart racing, to water bumpers, even laser tag and mini golf. They also have a huge arcade with tons of games. They even have batting cages and a rock climber!!

Really nice place good service the food was good too they have good games and attractions very good place to spend time with the family

Good place to go and kill an afternoon with the family. They have pretty good package deals so that it doesn't totally drain the wallet.

Pretty Cool Place !! The guys out here do Great service, awsome please for families and B-day event's ..

Great for birthday parties & fun! A bit high$'s, but the kids enjoyed it

Lots of fun. They had a New Years special so it was more affordable.

Staff was awesome and very helpful. Excellent customer service. Loads of fun for the young and young at heart!

This place is a blast. If you're there to go on go-karts, play mini golf or laser tag, or bump around in bumper boats, this place has you covered. The only downsides are the arcade is a little small for such a big place, and that it's a bit expensive. Good for first dates, as it has a pizza/ice cream place inside!

Always fun and good food. Not too expensive, and the activities are pretty cool. It s not a huge place so don t expect an amusement park experience, but my family always enjoys it!