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What reviewers say about Mortgage Lane
Customers describe the service as unprofessional and unresponsive based on the single review available.
What is Mortgage Lane?
Mortgage Lane is a specialist mortgage brokerage that arranges residential and property finance products, including residential mortgages, buy to let mortgages, second charge mortgages, self build, right to buy, and let to buy options.
What specialist and commercial finance products does Mortgage Lane offer?
The firm provides specialist and commercial finance covering HMO, expat, foreign national, portfolio, semi-commercial, commercial buy to let, MUFB, hotel, guest house, rural, care home, holiday let, and high net worth mortgages, as well as declined and short-term lending cases.
What other finance services are available through Mortgage Lane?
Additional offerings include bridging finance, bridging loans for auction, business and VAT purposes, development finance, mezzanine finance, and development exit finance.
Who is Mortgage Lane's target audience?
The business serves property investors, business owners, homeowners, and first-time buyers, with a network supporting self-employed mortgage brokers.
How does the process of getting a mortgage with Mortgage Lane work?
To get started, a customer starts with a conversation to discuss their circumstances, the property, and their plans, followed by an adviser exploring suitable finance options.
Where is Mortgage Lane located and how can it be contacted?
Mortgage Lane is located at 12 Corporation Road, Newport, NP19 0AR, and can be contacted by phone at 03332318206 or email at [email protected].
What is the current Trustburn rating and review history for Mortgage Lane?
The business has a Trustburn rating of 1 out of 5 from 1 review, with the single review from July 26, 2024, describing the service as unprofessional and unresponsive.
What are the stated response and offer times for Mortgage Lane?
The website claims an average response speed of 1 hour and an average offer time of 31 days, though actual times vary by lender and case complexity.
What unique selling points does Mortgage Lane highlight on its website?
Mortgage Lane states it is an award-winning broker specialising in complex property finance, with over 42 client nationalities represented.
What are the opening hours for Mortgage Lane?
The firm operates from Monday to Saturday, 8.30am–5.30pm, and is closed on Sundays.
What regulatory status does Mortgage Lane hold?
The business is authorised and regulated by the Financial Conduct Authority for credit broking and mortgage advice, with firm reference number 937192.
What themes do customer reviews highlight about Mortgage Lane?
Some reviewers on Trustburn have expressed dissatisfaction with the service, specifically citing it as unprofessional and unresponsive.
Are all Mortgage Lane products regulated by the FCA?
The website mentions that some buy-to-let and commercial mortgages are not regulated by the Financial Conduct Authority.
How does Mortgage Lane generate revenue?
Mortgage Lane works with lenders across the whole of the market and typically receives commission from them, which varies between lenders.
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1 Reviews
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About Mortgage Lane
Mortgage Lane is a specialist mortgage brokerage that arranges residential and property finance products. Its services include residential mortgages, buy to let mortgages, second charge mortgages, self build, right to buy, and let to buy options. The firm also provides specialist and commercial finance, covering HMO, expat, foreign national, portfolio, semi-commercial, commercial buy to let, MUFB, hotel, guest house, rural, care home, holiday let, and high net worth mortgages, as well as declined and short-term lending cases. Additional offerings include bridging finance, bridging loans for auction, business and VAT purposes, development finance, mezzanine finance, development exit finance, and refurbishment loans.
- Website
- mortgagelane.com
- Phone
- 03332318206
- [email protected]
- Categories
- Financial services, Banking
