⭐⭐⭐ Decent outdoor gear selection, but could impro...
⭐⭐⭐ Decent outdoor gear selection, but could improve customer service ⭐⭐⭐
I recently purchased some hiking gear from this company's website. The product selection was decent, with a range of options for different outdoor activities. The website was easy to navigate and had detailed product descriptions.
However, I was a bit disappointed with the customer service. I had a question about sizing and tried reaching out to their support team via email, but it took them a few days to respond. When they did respond, the reply felt rushed and lacked a personal touch. It would have been nice to receive more helpful and prompt assistance.
Despite this, my overall experience with the company was average. The quality of the products I received was satisfactory, and the shipping was reasonably quick. But, I believe there is room for improvement in terms of customer service.