Moneyro

Moneyro

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Questions about Moneyro

Based on 1 review, listing data and website checks · updated today

What is Moneyro?

Moneyro is an online platform for currency exchange and international payments that serves Iranian users. It offers services like buying and selling currency, sending remittances, and international payments. The company claims to have over 1.5 million users and more than 500,000 successful transactions. It supports six international currencies including TRY, RUB, AED, and EUR.

How does the registration and verification process work?

To use Moneyro, users must first register with their mobile number and complete identity verification using their name, surname, national code, and date of birth. After verification, they can select a service, view real-time exchange rates, and place an order. The process is designed to be completed without any physical visits to a branch.

What are the specific fee structures for different currencies?

The cost of Moneyro services varies depending on the type of service, the currency involved, and the transaction amount. For example, remittance fees for TRY range from 2% plus 50 TRY for amounts up to 2,001 TRY, while RUB fees are a flat 400 RUB for amounts between 4,999 and 20,000 RUB. Final fees are displayed before the order is confirmed.

Where is the main office and where are the representative offices located?

Moneyro operates from an office located at 152 Plak, Leomal Complex, 5th Floor, Unit 503, on the beginning of Farshat Street, above Parkvi Intersection, Vali-e-Asr Street, Tehran. The business also maintains 10 representative offices both inside and outside Iran to support its operations.

Which currencies and specific products does Moneyro support?

The platform supports six international currencies, including Turkish Lira (TRY), Russian Ruble (RUB), UAE Dirham (AED), Euro (EUR), Chinese Yuan (CNY), and Iraqi Dinar (IQD). It also offers a specific product called Lirakart, which is a bank card connected to the Turkish banking network for local purchases.

What are the standard and priority remittance processing times?

A remittance sent via Moneyro typically takes up to 48 business days to reach the recipient's account, though priority remittances are processed within a few business hours. Non-working days and weekends are excluded from this timeline, so users should track their status if the deadline passes.

How many users and transactions has Moneyro handled, and when was it founded?

Moneyro claims to have over 1.5 million users and has processed more than 500,000 successful transactions since its founding in late 1402 (2023). The company states it has 10 representative offices operating both domestically and internationally.

What are the official business contact methods for Moneyro?

Users can contact Moneyro support via email at [email protected] or by calling the business phone number +982168593000. There is also a WhatsApp support line available at +98 991 925 0050 for direct communication.

Who is the intended target audience for Moneyro's services?

The company's website states that it aims to simplify access to financial services for Iranian users, specifically targeting travelers, freelancers, and organizations needing international payments. It positions itself as a solution for those finding traditional currency exchange processes complex or opaque.

What is the current rating and review history on Trustburn?

A single review on Trustburn dated February 23, 2026, gave the company a perfect 5 out of 5 rating, describing it as 'the best company'. This is the only review currently available on the platform.

What specific wallet feature does Moneyro offer?

Moneyro provides a multi-currency wallet feature that allows users to convert their Rial balance into supported foreign currencies and manage their holdings in one place. This feature is highlighted as a key benefit for users needing to hold multiple assets.

How can users monitor their transactions and exchange rates?

The platform allows users to track their transaction status in real-time after placing an order, provided they have registered and verified their identity. Users can view exchange rates before confirming a purchase to make an informed decision.

What steps should users take if a remittance is delayed or arrives in parts?

If a remittance is delayed beyond the stated timeframe, users are instructed to contact support with the tracking code to investigate the issue. The company notes that for some remittances, funds may arrive in multiple stages to comply with regulations.

What was the original inspiration behind Moneyro's creation?

The company's website mentions that it was born from a real need to simplify currency exchange for travelers, starting with currency for trips to neighboring countries before expanding to international payments and Lirakart.

What is the official website of Moneyro?

The official website of Moneyro is moneyro.app.

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