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F
3 years ago

I have had zero issues with this company. Orders ...

I have had zero issues with this company. Orders get processed in a timely manner and it gets to me from the eat coast over to the west coast in 3 days. I've been using their oils, and it really has been helpful for my fibromyalgia and Crohn's.

I
3 years ago

Organigram has suffered supply, order management a...

Organigram has suffered supply, order management and quality control issues (tainted supply lawsuit). After weeks of phone calls over a prescription with no firm date on filling a prescription, I choose to take my business to a Saskatchewan based company where the order was filled within two days. I prefer to support local business, but they have to do a better job with supply and communication (fulfillment).

R
4 years ago

"Give me your money!"

"Give me your money!"
The customer policy of Organigram (also branded as The Edison Cannabis Company, ANKR Organics and Trailer Park Buds) is one that puts the risk on the end user.

Distributors of their product - such as Cannabis NB - are hands off when it comes to customer dissatisfaction, and defer all concerns to the supplier.

If you get a product that does not work or is under weight, the Organigram umbrella of companies will tell you that did not happen.

With a policy that tells the customers that the problem is YOU, not THEM, you're literally risking your money whenever you buy from an Organigram brand. They have a history of not providing what they say they are providing. The results have been well deserved, with legal and financial consequences.

Maybe all this will come out in the news once denials no longer do the trick. This is what happened with their cover-ups of pesticide use and as well as lawsuits for other misrepresentations of product standards.
Their misrepresentations have lead to the intervening by provincial Supreme Courts and Health Canada. Search Google to find those details. What you will find is a willingness to put public health at risk in order to continue to make profits.

As a company who can and will break laws affecting public health, it is not a stretch to find them fraudulently misrepresenting the public about the quality and quantity of their.

***UPDATE. As of October 2019, Organigram is still selling underweight product. I have found under 3g in a 3.5g purchase and I've found 5g in a 7g purchase. This isn't even close to the +/- that they are allowed to be off. Do the math. 1000 units that are off 0.5g, = at least $5000 in extra profit (at $10/g). They are blatantly stealing from buyers. Personally, I stopped buying Edison products after I reached an ounce of missed product. What I mean is, I measured the contents of each container with the plan to stop buying once I reached 28g of 'shorted' purchases. Congrats Organigram. In one year, you managed to sell and not provide one ounce of product. At $15/g, that's $420 to put toward your bottom line, and you still have the 28g to sell again.

New Brunswick needs to offer better consumer protection in this case, especially since the provincial rules around purchasing Cannabis are so limiting.

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Moncton 2010 Inc

Moncton 2010 Inc

4.2