Minot Dodge Chrysler Jeep Toyota

Minot Dodge Chrysler Jeep Toyota Review

Reviews 743
4.6
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B
3 years ago

I have bought my last 3 vehicles from Minot Automo...

I have bought my last 3 vehicles from Minot Automotive Center! Ashton and his team really know how to take care of customers! I've dealt with Perry Getzlaf, Wynne Burtness, and Ashton directly on every vehicle and they have never streered me wrong! Jackie Schatz had great crew that can get you financed at unbelievable rates!

The service department has stepped up numerous times and fixed my vehicle quickly and for a fair price! Brad Myerchin has put together a great team! They stand behind their product and offer exceptional and professional customer service! Keep up the good work Minot Automotive Center!

T
3 years ago

Had great experiences at Minot Automotive all 3 ti...

Had great experiences at Minot Automotive all 3 times I bought a vehicle from there. Kody Clark is a jolly and knowledgeable salesman. Helped me every step of the way on my purchases and trade ins. Thanks guys for making my car buying experiences 2nd to none.

T
3 years ago

This is just to warn all service customers that th...

This is just to warn all service customers that this can happen and does at Minot Automotive Center...and they do nothing to stop it, they admitted that theft has happened in the past but have no cameras, fences, etc. to protect our vehicles.
So... We took my 16 year old son's Dodge pickup to Minot Automotive Center to replace the motor. For Christmas this year we had a stereo installed by Pacific Sound. APPARENTLY, when you get service done on a vehicle, you should REMOVE all subs and amps because when you pick up your vehicle....... and all the stuff under the back seat is ripped out....it is not Minot Automotive Center's responsibility. Just wondering how we can PROTECT our vehicle while in their possession??? So...back to Pacific Sound to replace what was stolen while at Minot Automotive Center.....he is a great kid, will not be back to Minot Automotive Center.

h
3 years ago

Exceptional effort by sales and F&I personnel! Ho...

Exceptional effort by sales and F&I personnel! Honest, candid and transparent efforts by the entire fromt end of the dealership. Special shout out to John Schatz for an enjoyable sales experience and a damn fine ride!

A
3 years ago

Best service I've ever had at a dealership. For on...

Best service I've ever had at a dealership. For once I felt like a person instead of a cash cow. The associate who helped my fiancee and I didn't try to steer us toward something we didn't want, he helped us find exactly what we needed. I will definitely be bringing my business back in the future.

K
3 years ago

Jake Eckel helped me when I bought my Dodge Charge...

Jake Eckel helped me when I bought my Dodge Charger. He was helpful, funny, and made me feel very positive about buying my car. When I went to buy a car I knew what type of car I wanted and I had some specifics. They didn't have what I was looking for there, they actually found the car I ended up buying in SD and had it brought up here. I have been so happy with it and was very happy with how much he helped me out.

C
3 years ago

Just bought a Scion iQ! Too cute for words. Tota...

Just bought a Scion iQ! Too cute for words. Totally enjoy the Pioneer audio system, makes the drive very fun. Thanks Matt Buckner for helping out and staying late. Great dealership, this was a first time for me....recommended by my "plus one" and I am glad I took his advice. Carmelita

R
3 years ago

I have taken numerous vehicles to get serviced. Th...

I have taken numerous vehicles to get serviced. The employees are great. I don't know how they do it, but April and Lindsey always remember my first name even before I introduce myself.

The employees are helpful. The last few times, I get in and out very quickly.

Minot Automotive, you are doing a great job, keep up the good work.

M
3 years ago

I will definitely purchase my next vehicle from he...

I will definitely purchase my next vehicle from here. My salesman was Jeff Froseth. He was so friendly and informative. I appreciated the fact that he wasn't pushy. It was the best car buying experience I've had.

J
3 years ago

The experience we had at Minot Automotive was frie...

The experience we had at Minot Automotive was friendly and relaxing. Working with Phil Franklin was like working buying from a friend. He was so helpful and always happy to see me. Phil went the extra mile to make my experience of buying my first new truck special and worry free. Thanks!
Jon Schmidt

C
3 years ago

Will and the team worked to find me the truck I wa...

Will and the team worked to find me the truck I was looking for during a Toyota low production period (COVID). I worked with them over the phone mostly and got the deal and add-ons (remote start, undercoating, tonneau) I was looking for at the right price. Easiest car buying experience ever!

M
3 years ago

Jeff was the salesman who helped me purchase my ve...

Jeff was the salesman who helped me purchase my vehicle! I love him! I was a first time buyer, and he made sure that I was getting something in my price range, but also something I liked! He was patient, and so helpful! I absolutely love my car, and will most definitely/already have recommended Jeff at Cartiva of Minot to my friends!

a
3 years ago

I was able to do online and find a really great su...

I was able to do online and find a really great suv for my wife and kids. Minot automotive helped me no stop and took care of all the paperwork work to the point all I had to do is sign. I was out of town and was not able to make it to the dealership until friday. And John Schatz delivered the car to me in person. It was a small chip that got into the windshield on the way and he totally took care of it with no problem. Honestly I could go on but they did excellent work and I cannot wait to trade my other vehicle in to go through this wonderful process again.

T
3 years ago

Ryan is the best, fast, trustworthy and friendly. ...

Ryan is the best, fast, trustworthy and friendly. We went in for an emergency(at least what we thought was an emergency) and he took care of us right away and all he asked is that we consider them the next time we purchase a car. Great experience!

J
3 years ago

Just took my 2006 Ram 1500 in for a routine Oil Ch...

Just took my 2006 Ram 1500 in for a routine Oil Change. Great Service. All the Oil Change guys were professional and knowledgeable and the Oil Change Manager was very helpful. Great job Minot Automotive Center. Keep up the good work!

T
3 years ago

Sales and service is excellent! I have never enjoy...

Sales and service is excellent! I have never enjoyed the car buying process until the Toyota sales and management team made the process painless and entertaining.

I have also loves the benefit of Toyota Care! It makes servicing my vehicle painless where my pocketbook is concerned!

It has been a pleasure working with staff here! I highly recommend to my friends and family

J
3 years ago

Bought my Jeep here. Sales department was fine for...

Bought my Jeep here. Sales department was fine for the most part. The service department is the reason for the poor review. God help you if you need something fixed.

It took multiple DAYS to have a single tire replaced. It took me coming in multiple times asking about it to have it fixed. To the point I came in on I believe day 3 or so to see my wheel leaning against one of the service desks, cracked tire still on it.

Then when I explained it must be a defect in the tire (cracked open with no puncture with less than half of the rated mileage life used), I was told the tire would be sent to the manufacturer for review and I should come back and check in about 5 days or so for the results. When I came back, I was told the tire was never sent to the company and that the technician disposed of it!

In order to soothe an irate customer, management offered me a $100 card (to be used towards service, of course). I accepted and lo and behold, the card never showed up. I was called once about it and after providing my address an additional time, still no gift card.

Add in the horrible, long past estimated wait times for repairs or routine services and it's a mess. I'm glad I switched to Tires Plus for my time in Minot and now that I've moved, have better options to have my Jeep and Ram serviced.

C
3 years ago

They had fine customer service except for the fact...

They had fine customer service except for the fact that I just found out the vehicle I got was in an accident before I bought it! I am now trying to trade it in to a different place and found this out and I am very upset that they did not inform me of that before purchasing my "certified pre owned vehicle" from them! I will never go back there.

P
3 years ago

I definitely wasn't planning on getting into my Wr...

I definitely wasn't planning on getting into my Wrangler as quickly as I did, but the sales team at Minot Automotive was extremely helpful and made the entire experience very easy and painless. They were willing to work with me on getting a fair trade-in price which was greatly appreciated and helped expedite the process for me. I highly recommend working with Rhet Volk, he is my go to sales rep!

H
3 years ago

Their staff are why I keep bringing my business ba...

Their staff are why I keep bringing my business back.
To be specific, Seth Langehaug, has been nothing but beneficial and helpful to work with. He has never put me in a situation that would cause me problems later down the road. Seth is absolutely an asset to this company.

A
3 years ago

This was my first time picking out a car and they ...

This was my first time picking out a car and they were very helpful. They answered all of my question and helped me pick out the best car that was well suited for me. So once again, thank you!

B
3 years ago

If you want to buy a car at fair market value with...

If you want to buy a car at fair market value without haggle, this is the place. They have a great setup in which there is a surplus of young, uninformed buyers with more money than sense (oil field workers and military), an inflated market, and no competition. But if you want a great deal, or fair market value for your trade, go somewhere else. When they say no haggle, what they mean is don't expect to negotiate anything because they know one of those young, uninformed buyers will be by tomorrow to buy the vehicle you're looking at for the price they are asking. They sell volume at fair market value, which is cheaper than MSRP, but not a great deal. So unless you have cash to burn, I'd go outside Minot.

C
3 years ago

I have had a great experience purchasing all of ou...

I have had a great experience purchasing all of our vehicles at Minot Automotive Center. Everyone we ve dealt with has been professional, not pushy and most importantly, knowledgeable about the vehicles we are looking at. They go above and beyond to make sure we are happy when we leave and we always are!

A
3 years ago

Purchased a car with Bryan Starr as the sales rep....

Purchased a car with Bryan Starr as the sales rep. He was excellent and honest about everything. The process of buying the car took a little while but it is better to get things done right, than to rush through the process. Overall, excellent experience

k
3 years ago

Absolutely loved my experience! They had a variety...

Absolutely loved my experience! They had a variety of options and worked with what I could give them. And did everything they could to get me Into a car I absolutely love. My salesman John did a great job, asking what I was looking for and making sure I was very happy with my purchase. I think they are great.

K
3 years ago

Everyone there was amazing. I was very nervous ab...

Everyone there was amazing. I was very nervous about looking for a different car and Lindsey and Cody were so helpful. They explained everything and made the process easy and painless. I am so excited about my new Renegade!

G
3 years ago

Great customer service! John was extremely knowled...

Great customer service! John was extremely knowledeable on the Ram and was able to answer any questions. He also ensured I was getting the best deal and prices I was comfortable with. Minot Auto for sure had my best interest in mind with no "bologna" sales techniques.

J
3 years ago

I bought two vehicles from them!

I bought two vehicles from them!
Great people in Sales department. Professional and answered all my questions. But sadly the other departments kill it for everyone.

K
3 years ago

Employees are very respectful and kind. They have ...

Employees are very respectful and kind. They have no issue explaining things or spending time helping you find what you need. You don t feel forced or pressured to do anything and that s honestly a great feeling. Every decision is your own. They provide guidance when you need it to assist you in making an informed decision. Highly suggest for anyone comfortable or uncomfortable car shopping. Best experience I ve ever had in a car dealership.

K
3 years ago

Thanks to John Williams my first and second auto e...

Thanks to John Williams my first and second auto experiences were a success. He's just like family, and treats his customers the same. We now tell people if your looking for a car go to John, because he will get you into the very best car for the very best price. He's a no BS kind of guy. And that's what we like about him. So thank you John for all your help! #GoJohnWilliams

j
3 years ago

Went in to purchase a new car thought it was going...

Went in to purchase a new car thought it was going to take all day but the fellas got the job done. No time wasted. Was well taken care of and put in my new vehicle without a problem. Shout out to Randy & Seth. Thank you guys!!

P
3 years ago

Minot Chyrsler Toyota Center has been a pleasure t...

Minot Chyrsler Toyota Center has been a pleasure to deal with. My wife purchased a new Toyota Sienna from them a few months ago and the salesman, Bryan Starr, worked very hard to find the van that she wanted. They didn't have what she wanted on the lot but he tracked a van down that met our needs. I was also looking to trade my 2009 Chevy Silverado. I was so pleased with the service we received purchasing the van, I called Brian about a possible deal for a new Tundra. They made me a trade offer I could not resist and we just bought our second vehicle from them. Thanks, Bryan, for your great customer service.

K
3 years ago

Quick and efficient with my oil change, tire rotat...

Quick and efficient with my oil change, tire rotation & wiper replacement. They kept me informed of any issues and changes in price as things came up. I had a coupon that was sent to my email so that was great! Friendly team all around.

J
3 years ago

Jon P., and Cody made my dealership experience a b...

Jon P., and Cody made my dealership experience a breeze! Jon went above and beyond to answer any questions I had. He made the process easy and didn't make me feel overwhelmed. He was always available whenever I needed and always with a friendly attitude. I will continue to do business with Minot Automotive because of these great people!

M
3 years ago

Lindsay was absolutely wonderful. They were extrem...

Lindsay was absolutely wonderful. They were extremely busy, but she went above and beyond to help us. She knew about each of the vehicles without looking them up and even stayed late once I decided which vehicle I wanted. Very nice and very professional!! I'd been to multiple places that day and she was by far the most helpful and knowlegable. I'd recommend her to anyone!

8
3 years ago

A bad experience. First I have to say that this on...

A bad experience. First I have to say that this only applies to sales. I have dealt with the service and parts department multiple times and always interacted with friendly and helpful employees.

I have purchased 5 vehicles from other dealerships previously and worked at a Toyota dealership for four years. The way things were handled with my first (and last) attempted purchase from this dealership was not right. My wife, my daughter and I, went in looking at pre-owned Highlanders on July 29th. We talked with an awesome salesman, test drove the vehicles and decided on one. We were pre-approved for a loan but were willing to let the dealership try to match it.

Things took a turn for the worse as soon as the used sales mananger got involved. First, we had to wait approximately 45 minutes to 1 hour to even begin the process for a trade in value, which we understood as they were busy (however other dealers have given me a loaner while they waited to assess my trade in and call when ready). Once the manager finally got around to appraising our car he spent no time looking over the car to see what kind of condition it was in or what options it came with. A quick loop around the lot was all he had time for apparently. When all was said and done he informed me that with all his research and NADA, we were looking at $11,000. I informed him that what I saw on NADA was $13,000 so we went and looked at it on his computer. When he showed me I noticed he was only looking at base model package prices while ours was fully loaded. He then proceeded to tell me that I would need to go find the monroney sticker and bring it back to verify the options, and even then, that he might not give us close to that price. He got very defensive at that point and began to talk down to us as if we were children and the ones uninformed of how things worked. The car is a 2010 and is in incredible condition with low miles for its model year. All he saw was his base NADA models and auction price research and was not skillfully able or willing to take the time to verify features while driving the car. But instead told me to find a build sheet with the options to verify them. Isn't that his job?

Overall we spent approximately 3hrs at the dealership and left with nothing, but at this point (when he assesed our car) they were closing soon anyhow. Maybe he was just ready to go home.

J
3 years ago

Would recommend buying from. Great service. Great ...

Would recommend buying from. Great service. Great Prices. Only thing I didn't like was how they kept asking to get this review on Google over and over. Only giving this because this is our second time buying and is a great place to buy from.

M
3 years ago

Went in with a general idea of what I was looking ...

Went in with a general idea of what I was looking for, but was led to exactly I wanted/needed with the help of John Schatz. The whole staff was very friendly, and tolerant of my curious toddler running around looking at every vehicle in the showroom. The vehicle I decided on was exactly what I was looking for and was in as good as new condition. My wife and I love our new vehicle and would recommend buying from there for anyone in the market for a new/used vehicle!

C
3 years ago

The experience was fine. Very friendly and knowled...

The experience was fine. Very friendly and knowledgeable sales and finance staff. However, when we finally arrived at our car to drive it home it was dirty and out of gas and we had to wait 15 to 20 minutes for that to be corrected.

J
3 years ago

Amazing customer service. Jason was stellar: super...

Amazing customer service. Jason was stellar: super helpful, not pushy, pleasant to do business with. He helped me track down a difficult-to-find vehicle and made closing the deal a cinch. Would definitely buy from again.

T
3 years ago

Jim was very helpful and pleasant, I have not had ...

Jim was very helpful and pleasant, I have not had any time that I can comment on anything else other than the service in the process yes I did buy the vehicle and I will let you know what happens with the vehicle

Minot Dodge Chrysler Jeep Toyota

Minot Dodge Chrysler Jeep Toyota

4.6