While the care, and providers were sufficient, my experience with billing was completely opposite. We had to switch to mile bluff because our insurance changed. Now switching providers again because I refuse to be billed 12 months after a clinic visit. My husband, billed 16 months later. AFTER he was told 3 times that he did not have a balance due. Complete joke.
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I have been a patient at mbmc for 20+ years. Our regular doctor has done a great job through the years . Recently I ve had two experiences with specialists that were not acceptable . First, A urologist at uw speciality clinic Was falling asleep during our conversation about an upcoming biopsy. Yes falling asleep , one eye closed the other twitching, we ve all been there . Needless to say I reported this to my regular doc and got a new urologist elsewhere . I told them I would not pay for that office call $190.00 , they sent it to collections immediately . Second , I visited an older orthopedic doctor regarding hip pain. I m not sure where or for how long he attended school to diagnose obesity , but I figured it out when I was in first grade.So after 1000.00 worth of X-rays that he didn t even address and 5 minutes of fat shaming , he suggested that I go on a 1000 calorie/ day diet and drop 120 lbs before I would be eligible for hip replacement . He then suggested that if I was to loose the weight that my hip pain and my diabetes would vanish. Lastly he mentioned that the Mayo Clinic will consider obese people for hip surgery as they have a more complete surgical team. I plan on loosing as much weight as I can ( 26# in 5 weeks so far) If the pain persists I will give the Mayo a call.
Dealing with the billing department is a nightmare. Even the person in charge will not help you when she says she s going to. I m suppose to be on autopay and they haven t withdrawn their money and every time I call they need new information which I provide. Still to this day I have to call in to make a payment and now my balance on the patient portal says $0 when I still owe them money. Now I can t even make a payment online or over the phone cuz their system is down. Good luck.
I knew that Mile Bluff would be a great switch! They provide personal and intimate care. My husband and I are so excited to continue our prenatal care with MIDWIFE Emily Walden! Thank you for the great experience! You are great at what you do Emily!
I visited your Dialysis unit today 8/27, the staff was very polite, great personalities and really know their jobs! Going there today I was nervous because I m visiting a different facility and to my surprise I really like this facility more than my normal facility. Anyone needing dialysis I would recommend this place to anyone.Thank you to everyone working there making my day go so smoothly.
I have been coming to this hospital for over a year now for prenatal care & delivery. I HIGHLY recommend Midwife & Lactation Consultant Emily Walden! This was my first pregnancy and I felt so comfortable with her right away. I always looked forward to our visits and had an amazing birth experience with her. MBMC has it all: laboring tubs, an informative birth class, friendly receptionists, caring nurses, and an awesome cafeteria.
Best hospital ever had a little game station for kids and they made no fuss of us not having our insurance card as my son had bad ear infection in and out quicker then most other ER's
Just left urgent care and wanted to let the staff know what a wonderful experience I had, everyone was extremely friendly and efficient. Sabrina was the RN that helped me out and I really can t say enough good things about her. Leah was the PA that stitched up and I have to say I would get stitches done here again. Thanks