MIKE MORGAN BUICK/GMC SHREVEPORT Reviews

Was with with Ange to get her new vehicle. Very nice people.

It has always been a wonderful experience at Morgan Buick GMC. And our Salesman Glenn Scruggs is the best. He goes over and above to make sure we are getting what we want, answering all of our questions. Everyone there is very helpful and friendly.

Very good sales and services. The sales team works very hard to get the vehicle I want at the right price for me. The service department is the best in town. Great service advisors with an excellent manager. Everyone is knowledgeable about the vehicles. I have bought numerous vehicles from them and will continue in the future.

Thank you Glenn for the amazing experience in buying our new vehicle. You went above and beyond. :)

I will tell you if they are bad but they were great as usual. I don't have time to do a survey everytime I get something done there. I'm very pleased.

My first experience with the service department was excellent. I scheduled pickup and delivery. My vehicle was picked up earlier than expected. No issues and everyone I encountered via phone and in person were so friendly.

Great service Paul Fulmer was on top of everything always in contact with us and Made sure the deal went smooth. Thanks

We have 5 impalas......All impala are year 2011... the price for all of them 3000... there all 1600 down 180 a month....

Brought my car for an airbag recall. Five days later my airbag warning light comes on. I go back to Morgan Buick GMC only to be told they only repaired the passenger side airbag. The warning light stems from the steering wheel airbag. It's going to cost $922 to fix. However, they will work with me and charge me the cost of the part $684. Not cool. Not cool at all. I was told by Nicole Linn they believe in 100% customer satisfaction but that's as far as went. I haven't heard from anyone since. I am now a former customer.

A newer show room and building, surrounded by majority newer cars with some pre owned. In a convenient location in the heart of the automall and with competitive pricing to surrounding dealers.

Really appreciate the service department and morgan GMC. Everyone is so helpful and the work with me to find the best solution to schedule my repairs so they have as little impact on my home and work schedule as possible.

Bill Thomas is the best salesman he has sold me every vehicle I have ever owned. Very knowledgeable! The best in the industry!

problem still there need to call and make a return trip

Minor problem with my vehicle that day, Morgan Buick took care of me within the hour. THANKS

Coming home from Florida to Oklahoma, sheriff told us about dealership. Without even coming to truck, at your dealership, we were told that they could look at it in 4 hours, parts wouldn't be in until Monday (3 days away). The 4 wheel drive wont switch to 2 wheel drive. We will take it to our dealership, thank you for nothing

They have amazing sales reps that work hard to get you what you want. Thanks Scott!

I had the wonderful opportunity to have Brennen Frick as my salesman. His impeccable knowledge about the car business was astounding to say the least!! I was in a jam and he was able to get me into my car within TWO hours! I would highly recommend Mr Frick to anyone looking for a car or truck!

Mr. Bill was so helpful, patient and kind! I made my first purchase with him and he made sure I knew everything that was going on. I may be in the market soon and I'm definitely going to see Mr. Bill!!

I had a slight wait for an inspection sticker. That was understandable since I didn't have an appointment. There is coffee available while you wait and the staff is friendly. When I need more involved services, I like that they provide a loaner car.

I loved the service I got from Brennen Frick at Mike Morgan. He was very knowledgeable and helpful in what is often a stressful experience. I would recommend him and his team to anyone looking to purchase or lease a new vehicle.

The service department is full of crooks. I had my Yukon towed to them for an issue with no oil pressure. They were going to charge me almost 1700 dollars to change the oil pan gasket and the oil pressure sensor.
I had just recently change the sensor myself so I went to pick up the vehicle and not have the repairs made. When I picked up the vehicle it clearly had oil pressure reading on the gauge and when I got it home I crawled under the vehicle and checked out the oil pan.
The oil pan was dry as bone!! No appearance of oil from around the pan. Besides we never saw any oil stains on the driveway.
So a word of caution when dealing with these folks.

Bought a Buick Enclave very happy with it and the salesman Billy Thomas did a great job

My wife and I had the pleasure of working with Mr Shakir. We couldn't have been more pleased with the service and work he put in to getting us a fantastic deal.

There has never been a disappointing moment when I come to the dealership. Bill Thomas always gives exemplary customer service. His presence and knowledge of the vehicles has always been great when I decided to make a choice. I can always count on him to help me when making the right choice.

Great service, very informative. The service center always quick on oil changes and other maintenance.

I bought a used high mileage Cadillac Escalade EXT here, and the transmission failed the next day! BUT, the dealer stood behind the vehicle and offered to pay a significant portion of the repair cost.

I was definitely disappointed when the vehicle I just purchased broke down, but I couldn't ask for a better response from the dealer.

This combined with the positive sales experience with Mike Blackshire earned Morgan Buick GMC five stars!

My husband and I had a great experience working with our salesman, Chris Coleman, at the Bossier location on Benton Rd. Go see him if you want someone who is professional, extremely knowledgeable, but not overbearing!

Many years ago we purchased a vehicle from another dealer and the motor blew up on the way home with it. To make a long story short, that dealer would NOT make good on it, in any kind of way. We contacted Mike Morgan because it was a Pontiac and believe it or not...they made good on the vehicle even though we did not purchase it from them. It was because it was one of their products and they take pride in the products they sell and stand behind them.

Having shared the above...we went back to Mike Morgan and just purchased a new vehicle from them. Their service is impeccable! After all these years...they still remain loyal to their customers. We purchased our vehicle through Bart Swain who was an absolute pleasure to work with. Bart is a seasoned professional who really has it on the ball. GREAT JOB, Bart!

When Morgan Buick GMC Shreveport says "Come experience the Morgan "Difference" they really mean it and there really is a difference in how they do business!

Just bought a Highlander for my wife and it went great. Jacques Fuller is the best salesman that I've ever dealt with, he was very helpful, knowledgeable, and friendly. I will certainly ask for him when I buy my next vehicle.

Friendly service people. Would not honor service bulletin. But were willing to order new part for my daughter's car.

Bart was awesome, I will send anyone I know looking for a vehicle to him

Be very careful dealing with this dealer ship, was there this last weekend ready to buy but ended up walking out because we could not come to agreement. To many changes and mistakes made by the sales crew on what was available at the price we wanted to pay. Had one vehicle and was prepared to drive off the lot and all of a sudden that vehicle was not at that price anymore. The vehicle that they wanted to sell us had many problems after supposedly going thru their inspection but was put on the lot anyways.
Just be careful and watch very carefully in dealing with their sales crew......

Complete 7500 mile service. In and out in 30 minutes. Excellent customer service.

Sharmaine Brown was our sales representative, he was very knowledeable about the car i was interest in. At the same time he gave me space to make my own decision.This is the second car i have purchased threw Sharmaine. I find him to be very trustworth and dependable.

Walk in and tell the salesman what I can afford and he was trying to get me into something that was well over my budget like 300$ a month over.. lost customers here

I bought an Encore a few months ago from Salesman Brennen Frick and couldn't be more pleased with the entire experience and the vehicle. He went out of his way to get me the exact car I wanted and at a great price! He spent a lot of time demonstrating the various features of the vehicle to make sure I could utilize all the car had to offer. He followed up after the sale to make sure I was satisfied and had no further questions. He is very enthusiastic, professional and really cares about his clients. I would highly recommend Brennen for your next vehicle purchase and the Mike Morgan dealership

I was so excited to receive a $9.95 oil change from Morgan Pontiac I headed right over to have my oil changed. When I arrived it was about noon, the service technician was very nice and told me it would be a few minutes so I decided to visit my salesman while I waited. My salesman ask me if I was told all of the technicians were at lunch at this time, I said no he just told me it would be a few minutes. Well, my salesman, Pete, came to my rescue by giving me a loaner car so I could get lunch and run errands. When I returned my car was ready and off I went. Thanks Pete, you are the best.

My go-to-guy is Mr. Willie Sherin. I consider him the Redden-Wallace family salesperson. Initially, I purchased a Chevrolet Impala and totaled it a month prior to the one year anniversary in 2016. Later, Mr. Willie assisted me with a second purchase of not one, but two vehicles - Dodge Charger and Chevrolet Impala! Whoot! Whoot! Thanks Mr. Willie! You are a blessing to our family.

Service department has always taken care of my vehicle very well and efficiently. I appreciate their great service!

My salesman Brennan found exactly what I was looking for. Got best deal I could have gotten on my truck in town.