8 months ago
As a customer seeking scar therapy, I found the ex...
As a customer seeking scar therapy, I found the experience at this institute to be average. The website's layout is clean and easy to navigate, and the information provided is useful, but I felt there could be more detailed explanations of the treatment options. I appreciated the before-and-after photos, but I wished there were more customer testimonials to provide a better sense of the results. While the staff was polite and professional, I would have preferred more personalized attention and a more welcoming atmosphere. Overall, the treatment itself was satisfactory, but I believe there is room for improvement in terms of customer experience and transparency. I hope the institute continues to develop and enhance their services to better serve their customers. 😕